Very easy and quick to book online and perfect cost effective way to go from cruise terminal to Waikiki hotels. Luggage was no problem. Comfortable drive and on time.
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Attended as: | Families |
Activity Date: | 2018/04/29 |
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I recommend using this service as everything run smoothly.
Easy to locate, staff knew what they were doing.
Will use them again next time in Hawaii
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Attended as: | Couples |
Activity Date: | 2018/05/05 |
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We walked out of the terminal, the bus was there, a lady had our name on a board, ticked it off, we boarded and left straight away leaving many other people standing on the wharf wishing they had booked Roberts shuttle
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Attended as: | Couples |
Activity Date: | 2018/05/03 |
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We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.
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Attended as: | Couples |
Activity Date: | 2018/04/30 |
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I had completely forgotten about the lei and was so thrilled when we entered the arrival lounge and saw the message. Thanks, it was perfect.
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Attended as: | Couples |
Activity Date: | 2018/04/23 |
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Very easy connection, right on time. Good transportation to airport
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Attended as: | Friends |
Activity Date: | 2018/03/31 |
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This shuttle was easy to reserve online. The shuttle was right on time, easy to find at the port and dropped us right at the door at the airport. The rate was very reasonable too.
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Attended as: | Couples |
Activity Date: | 2018/03/31 |
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was met at the airport upon landing and getting baggage. led to bus and dropped off at my hotel check-in area.
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Attended as: | Couples |
Activity Date: | 2018/03/01 |
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The driver was on time, courteous and helpful. Great service.
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Attended as: | Couples |
Activity Date: | 2018/02/26 |
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Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
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Attended as: | Friends |
Activity Date: | 2018/02/16 |
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The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
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Attended as: | Couples |
Activity Date: | 2018/02/23 |
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On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
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Attended as: | Couples |
Activity Date: | 2017/03/16 |
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We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
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Attended as: | Couples |
Activity Date: | 2018/01/25 |
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Great service. Was a quick trip to hotel and bus driver was efficient.
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Attended as: | Couples |
Activity Date: | 2018/01/22 |
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Make sure you let whomever is receiving the Lei know in advance.
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Attended as: | Families with Young Children |
Activity Date: | 2017/12/14 |
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Pleasant drivers, on time, and they have your name and look you up you.
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Attended as: | Couples |
Activity Date: | 2017/11/15 |
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Very beautiful! The perfect touch for my granddaughters first trip to the islands.
The Lady that met us at the airport was wonderful in welcoming us.
Aloha Nadine!
Thank you for taking the time to review your lei greeting with Briana! She truly loves every second of making our guests welcome to the island. Hopefully we can have the opportunity to serve you again in the future, and we hope you had a wonderful vacation here on our islands! Mahalo!
-- Jesse I.
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Attended as: | Families with Young Children |
Activity Date: | 2017/11/19 |
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While the driver and bus ride went perfect, the process to find the person to check in with was poor. First, it was tough to find her and then when I did she just kept moving around without making eye contact with anyone. I had to follow her around in order to finally get her attention and check in. She was rude and not helpful at all. I suggest you figure out a way to make the find and check-in process better.
Thank you.
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Attended as: | Couples |
Activity Date: | 2017/12/02 |
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Everything was great. Would do it again without reservation.
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Attended as: | Couples |
Activity Date: | 2017/11/11 |
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the driver was on time, entertaining. it was just a bit of a turnoff the way he pushed for gratuities
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Attended as: | Couples |
Activity Date: | 2017/10/05 |
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Shuttle bus was right outside the terminal. Easy to find and the people working outside were very helpful. Well organized
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Attended as: | Couples |
Activity Date: | 2017/10/02 |
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Large bus instead of small shuttle; very clean, polite and costumed driver. Driver was late by 20min. and a little confused about our hotel location in Waikiki. Anyway, Roberts Hawaii is allover in Hawaii. Would recommend as reliable.
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Attended as: | Couples |
Activity Date: | 2017/10/13 |
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Reservation wasn't on sheet, had to wait for special bus to take us
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Attended as: | Couples |
Activity Date: | 2017/10/13 |
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No air conditioning and a little squashy but otherwise good. The lady driver was lovely
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Attended as: | Couples |
Activity Date: | 2017/09/09 |
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My Lei greeter was absolutely wonderful. Very kind and knowledgeable. My shuttle was running late & she stayed with me until it arrived.
This was my 17th time to Hawaii and in previous years I used a previous Lei Greeting Company & an elderly man was my Lei greeter. He was so rude I had to change companies. I'm very pleased with this company and I highly recommend them. I recommend them to all my friends who visit Oahu.
Aloha Cynthia!
We are very pleased to have your positive review! I remember your situation from before, and it was very odd because our only elderly man is such a wonder and does not know anything but Aloha. Regardless, your greeter, Jhannadette, is always such a fun woman to work with. Her "spunk" is what makes airport greetings in Honolulu such fun, and I am glad you were able to experience it this time around. We hope to have the opportunity again to serve you in the future!
Mahalo!
-- Jesse I.
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Attended as: | Solo Travelers |
Activity Date: | 2017/09/10 |
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Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda, thank you so much for taking the time to write about your experience. The greeter will be so happy to hear about it and we are all very honored to have met you that morning! We hope to see you again some day soon! Mahalo!
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Attended as: | Families |
Activity Date: | 2017/09/14 |
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Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda!
Thank you for that wonderful review! It was such a thrill because your greeter, Mary, made the lei for you and Steve to perfection! We hope we can serve you again on your next Hawaiian expedition!
Mahalo!
-- Jesse I.
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Attended as: | Families |
Activity Date: | 2017/09/14 |
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Loved loved our lei's fresh and beautiful !! The lady helped get our luggage and our shuttle. She was wonderful!!
Aloha Dottie!
Thank you for your wonderful review! Your greeter, Marlyn, had an absolutely wonderful time with your lei greeting. We pride ourselves with our aloha, and we are glad to have shared it to you to last you a lifetime! I will inform Marlyn of your wonderful review, and I am quite certain that she will be ecstatic. We hope to serve you again in the future!
Mahalo Nui Loa!
-- Jesse I.
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Attended as: | Couples |
Activity Date: | 2017/09/18 |
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Good service
Could have been better with assistance from curb.
I had to pull multiple bags up a driveway to hotel entrance
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Attended as: | Couples |
Activity Date: | 2017/09/22 |
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The bus driver was very courteous and very helpful. He was polite and made sure that we had everything we brought with us. He dropped us at the right terminal spot and reminded us of the agricultural restrictions and where to go to have our luggage checked.
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Attended as: | Couples |
Activity Date: | 2017/09/22 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Rick, thank you for sharing your story with us! What a comical yet sweet experience for you to accidentally surprise yourself with aloha! We are glad, and we sincerely hope that you made many more memories here in beautiful Hawai'i. Mahalo nui loa!