Is my payment information secure?
All transactions and stored payment information on VELTRA are secure, private, and tamper-proof using SSL technology provided by PayPal Pro. For security purposes, our system will automatically delete your stored credit card information after 6 months.
Are there any additional taxes or fees that will be added to the price?
No, all taxes and fees are included in the displayed prices on VELTRA.
Why am I being charged before I have participated in the activity?
You are being charged to secure your activity reservation and to issue your pre-paid activity voucher.
Can I request a receipt for my purchase?
Once your purchase is complete, you can log in to [Your account] and print the [Booking Details] for any of your activities to serve as a receipt.

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