Reviews by Cynthia
Last review on 2013/12/26
# of Reviews: 1
Luau
Expected a spectacular show with lots of fire and dance. It rained right before the start of the show so it had to be moved inside. Not your fault, but completely deflated the mood. I would rather of been refunded. Too expensive of a ticket to be moved indoors and be satisfied. Very disappointed in the show. Not what we expected.
Reply from activity provider
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| Attended as: | Families | ||
| Posted on: | 2013/12/26 | ||
| Activity Date: | 2013/12/23 | ||
| See individual review | |||
Helpful
Dear Cynthia,
Thank you for sharing your experience at our Aha Aina Luau in The Royal Hawaiian, a Luxury Collection Resort. We are disappointed to learn that our show was moved into our Monarch Room due to the unpleasant weather and we sincerely apologize for the underwhelming experience. We will share your feedback with our team to elevate the experience. Thank you for your valued feedback and we hope to welcome you back someday to an outdoor Royal Celebration. Warmest aloha.