A Dream Come True
This was purchased as a birthday gift for my sister. She has always been fascinated by volcanoes and it's been her lifelong dream to come to the island and see the volcano for herself. She was incredibly excited to have this tour. However, the day before it was scheduled, she received a call and was told that there had been a mistake when recording her reservation and they no longer had room for her on her scheduled date. They offered to move her reservation to a different day or to schedule her for the same day as her initial reservation for instead for the Epic Circle Island Volcano Journey. She chose to keep her originally scheduled day and do the Epic Circle Island Volcano Journey.
The woman who called was very apologetic and kind, let's face it, humans make mistakes sometimes, we've all done it. They did their very best to make it right. In the end, my sister said her experience was incredible and she was glad there had been a little bit of a mix up, because she thought the tour she went on was better (granted, that is based purely on the description of the originally scheduled tour).
Her guide was knowledgeable and told all kinds of stories about Pele and the island and recounted the history of the volcano. The lava tube they visited was unique and interesting and fascinated her.
Overall, it was a huge win and even in spite of the little problem I would definitely book again!
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| Attended as: | Friends | ||
| Posted on: | 2019/06/10 | ||
| Activity Date: | 2019/06/07 | ||
| See individual review | |||
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