SkeeterNWife's activity reviews | Book tours, activities & fun things to do on HawaiiActivities.com

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Reviews by SkeeterNWife
Last review on 2016/04/24
# of Reviews: 2

It's ok...

The display/aquarium was lovely and entertaining. The staff in the aquarium was knowledgeable and friendly. However, we went to the Seascape restaurant and it took about 5 minutes for the server to acknowledge us, with the acknowledgement being cold and mediocre. We then noticed that they quickly greeted and offered service to a caucasian family as soon as they walked in the door. After waiting another few minutes for the server to come back and take our order, we decided to eat elsewhere. Never been treated like that at a facility before. Terrible impression of the Seascape restaurant, which ultimately spilled into the mood of the aquarium trip. Shame on those servers for making anyone feel like that... Will never return when we visit Maui again.

Rating: star
Packages: One-Day Pass
Attended as:Couples
Posted on: 2016/04/24
Activity Date: 2016/04/20
See individual review
Helpful

Average, but would still recommend...

The staff are friendly, and the food was surprisingly enjoyable (my husband had a cheeseburger and I had the boca burger.. also came with all condiments, chips, and drinks). We've been to a couple other snorkeling adventures before, and this one offered pretty much the same entertainment. If you've never tried a snorkel trip and plan to visit Maui, we would still recommend this activity.

Reply from activity provider

Aloha SkeeterNWife,

I'm so glad you enjoyed the tour. If there is anything we might do to make this seem less average, we are always open to suggestions. We strive to make it an above average experience with excellent food, snorkeling and customer service. Please do not hesitate to let us know!

Mahalo,
Kelly Stoneman
Public Relations Manager
Four Winds II

Rating: star
Packages: Afternoon Snorkel to Coral Gardens
Attended as:Couples
Posted on: 2016/04/24
Activity Date: 2016/04/21
See individual review
Helpful