Mana Kai catamaran ride
We went for my husbands birthday on 12/07/19 and it was about 20 of us so we took up the whole boat. I tipped the captain and assistant $20 if he could wait for couple of friends who were arriving late and I also offered the other 2 couples, who were not part of our group, a round of drinks if we left a bit late. They were fine with it. Once we left, all was well EXCEPT for the captains sarcasm. We were not out of hand nor too crazy for him to handle, but to treat us as if we didn’t know any better, was unacceptable. But his remarks and dry humor was the ONLY negative part of our trip. I understand he probably has to deal with drunk people everyday... but we were still paying customers and would expect to be treated like we treated him... with respect. I could imagine how he would treat other tourists who paid hundreds of dollars to take this one trip just to enjoy the sunset cruise and booze. Honestly I would probably refer to a different catamaran company or just get rid/retrain the captain on the spirit of aloha. Not the way I would represent the island.
| Rating: |  |
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| Packages: | Sunset Sail | ||
| Attended as: | Friends | ||
| Posted on: | 2019/12/27 | ||
| Activity Date: | 2019/12/07 | ||
| See individual review | |||
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