Melissa P's activity reviews | Book tours, activities & fun things to do on HawaiiActivities.com

Smooth ride, but no Lei at arrival

We paid for the ride and a Lei greeting well in advance of our trip. Plenty of time for someone to figure out they don't do Lei greetings at the airport in which we arrived.
We didn't get it, so I called to find out what happened. That's when I was informed there was not ever going to be a Lei Greeting. I've been trying to contact the company for a couple of days for my $30 refund and can't seem to stir up a human for help.
The shuttle was waiting for us and the driver was friendly. He pointed out some restaurants we should try near our Airbnb.
Aside from the lack of communication and needing a refund, I'm happy with the transportation we received.