Polynesian Cultura Center
I have booked this trip months ago. I requested after 12noon pick up and it was 7am pick schedule for us. Then it was adjusted to 12.05 .When we arrive Honolulu, I had to check with my hotel about the pick up area. They were surprise why we had to travel all the way from Hilton Waiikiki beach to Hilton Village . I had to speak to you again and reschedule the pick up to Marriot and time changed from 12.05 to 12.30. We all anxiously waiting for the 1st adventure at honoluu and it turned out to be a complete disaster. The vehicle with Poynesian was suppose to pick only some Japanese tourist. We have been wasting from 12.10pm to 1.45pm doing nothing and making several stressful phone calls. It all says organisation and coordination was poor.
Unfortunately it was a compete disaster. Thank you for organizing the refund.
We had some other tours organised with other people and it all turned out very well.
Kind Regards
Chandrika
| Rating: |  |
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| Packages: | General Admission & Show [12:00pm - 9:00pm] | ||
| Attended as: | Families with Young Children | ||
| Posted on: | 2016/04/25 | ||
| Activity Date: | 2016/04/16 | ||
| See individual review | |||
Helpful
Mahalo for your feedback Chandrika, we will work to correcting these communication errors. Aloha oe!