Jennifer's activity reviews | Book tours, activities & fun things to do on HawaiiActivities.com

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Reviews by Jennifer
Last review on 2024/09/15
# of Reviews: 1

The sunset cruise was ok

I was very excited to go on this activity, but unfortunately, I wouldn't recommend it. When you arrive at check-in, they will not validate your parking (which is the opposite of the information you get in your confirmation email) so expect to pay $15 for parking and not $4. Next, they will take some pictures in front of a wall mural before you go into the boat. They don't give you a choice of whether you want to be photographed or not and they do not tell you that the pictures will cost $50 if you want them. The pictures actually came out nice so I asked if I could just buy one and they said that was not possible...way to be accommodating to your guests. The time on the cruise is way too long and they could really use a host that sounds excited to be there. The singer was fine but keeps the energy too mellow, you could see that everyone was ready to get off the cruise after an hour. I specifically chose this type of boat expecting that it would be more stable and I wouldn't get seasick but I did. I'd say if you really want a sunset cruise experience, I'd try out a catamaran since the vibe on those looks a lot more lively and friendly than on this bigger vessel...The best part of the cruise was of course the views (the bartender and server were nice as well.)

Reply from activity provider

Aloha Jennifer,
Thank you for taking a moment to share your review with us. It was a pleasure to welcome you aboard our cruise. We apologize for any miscommunicated information included in your confirmation email. We are looking into the matter to prevent future misunderstandings and dissatisfaction. Mahalo for your valuable feedback, and a hui hou (until next time).

Mahalo,

Rating: star
Packages: Sunset Cocktail Cruise
Attended as:Couples
Posted on: 2024/09/15
Activity Date: 2024/09/05
See individual review
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