Aloha krm,

We so appreciate your business! I can't imagine how BBQ cheeseburgers disappointed you this much, but we apologize nonetheless.

In terms of our snorkel site, I personally have never had a bad experience, and wish I could have been your personal guide. If anyone out there reads this review before they come out on a trip with us, just know that any crew member is happy to verbally guide you to some of the best areas to snorkel at our exclusive site.

Finally, sometimes the ocean is choppy. We couldn't run a company like ours if that were a consistent state of our shoreline waters, but it does happen, and is beyond our control. We are always ready with remedies for motion sickness though!

Thank you again for your feedback. We hope that you'll give it another try some day.