The tour bus and support was horrib
The guide was excellent. Our negative experience is due to the following two main reasons:
1) The tour bus (Discover Hawaii Trans and Tours) was broken into and all our bag packs were stolen. Heard a similar thing happened few weeks ago at the same place. I would have hoped that the tour company would taken added precautions like not leaving the bus unattended after the previous incident or communicating the previous incident to all the guides in the company. Basically they did not care.
2) After the bus glass was broken, a new bus was brought but after driving few miles, the new bus had gas/petrol leaking. The petrol smell was seeping into the bus so the windows had to be kept open with no AC!!!! Basically we all gave up and said just drop us at our hotel and forget about some sight seeing stops such Diamond head, etc.
We had an excellent time with other tour operators both in Oahu and Big Island except this (Discover Hawaii Trans and Tours) one.
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| Attended as: | Families with Young Children | ||
| Posted on: | 2012/08/01 | ||
| See individual review | |||
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