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Call our local Hawaii specialists for any questions about our island tours and activities
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All Reviews for Airport Transfer & Services in Oahu
Overall Rating
Reviews
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Trying to Check in to Catch the Bus
Reviewed by: MIchael
While the driver and bus ride went perfect, the process to find the person to check in with was poor. First, it was tough to find her and then when I did she just kept moving around without making eye contact with anyone. I had to follow her around in order to finally get her attention and check in. She was rude and not helpful at all. I suggest you figure out a way to make the find and check-in process better.
Thank you.
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2017/12/06 |
| Activity Date: | 2017/12/02 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
11/11 Pier to Waikiki
Reviewed by: Joe B
Everything was great. Would do it again without reservation.
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/11/19 |
| Activity Date: | 2017/11/11 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
good
Reviewed by: Heather
the driver was on time, entertaining. it was just a bit of a turnoff the way he pushed for gratuities
Helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/05 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Good
Reviewed by: Heather
Shuttle bus was right outside the terminal. Easy to find and the people working outside were very helpful. Well organized
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/02 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Very good ride
Reviewed by: Ric Soda
Large bus instead of small shuttle; very clean, polite and costumed driver. Driver was late by 20min. and a little confused about our hotel location in Waikiki. Anyway, Roberts Hawaii is allover in Hawaii. Would recommend as reliable.
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/10/20 |
| Activity Date: | 2017/10/13 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Ok
Reviewed by: Tanya
Reservation wasn't on sheet, had to wait for special bus to take us
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2017/10/16 |
| Activity Date: | 2017/10/13 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Beautiful Honeymoon Leis!!
Reviewed by: Barbara Williams
We had your stunning leis delivered as a surprise to our son and Daughter-in-law at Honolulu Airport. Beautiful! Great surprise! Thank you so much. We will certainly use your company again!!
Helpful
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/10/02 |
| Activity Date: | 2017/07/31 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Beautiful lei
Reviewed by: Linda
Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda!
Thank you for that wonderful review! It was such a thrill because your greeter, Mary, made the lei for you and Steve to perfection! We hope we can serve you again on your next Hawaiian expedition!
Mahalo!
-- Jesse I.
Helpful
| Rating: | |
|---|---|
| Packages: | Classic Ti Leaf Lei |
| Attended as: | Families |
| Posted on: | 2017/10/02 |
| Activity Date: | 2017/09/14 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Airport Lei Greeting
Reviewed by: Cynthia
My Lei greeter was absolutely wonderful. Very kind and knowledgeable. My shuttle was running late & she stayed with me until it arrived.
This was my 17th time to Hawaii and in previous years I used a previous Lei Greeting Company & an elderly man was my Lei greeter. He was so rude I had to change companies. I'm very pleased with this company and I highly recommend them. I recommend them to all my friends who visit Oahu.
Aloha Cynthia!
We are very pleased to have your positive review! I remember your situation from before, and it was very odd because our only elderly man is such a wonder and does not know anything but Aloha. Regardless, your greeter, Jhannadette, is always such a fun woman to work with. Her "spunk" is what makes airport greetings in Honolulu such fun, and I am glad you were able to experience it this time around. We hope to have the opportunity again to serve you in the future!
Mahalo!
-- Jesse I.
Helpful
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/02 |
| Activity Date: | 2017/09/10 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Shuttle to Waikiki
Reviewed by: Lyn
No air conditioning and a little squashy but otherwise good. The lady driver was lovely
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/09 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Beautiful lei
Reviewed by: Linda
Beautiful lei and a great way to be welcomed to Hawaii. The lady was lovely and gave us some information and took our picture. Recommended and will use services again.
Aloha Linda, thank you so much for taking the time to write about your experience. The greeter will be so happy to hear about it and we are all very honored to have met you that morning! We hope to see you again some day soon! Mahalo!
Helpful
| Rating: | |
|---|---|
| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/14 |
Honolulu Airport Honeymoon Romantic Flower Lei Greetings for Couples
Lei
Reviewed by: Dottie Pelfrey
Loved loved our lei's fresh and beautiful !! The lady helped get our luggage and our shuttle. She was wonderful!!
Aloha Dottie!
Thank you for your wonderful review! Your greeter, Marlyn, had an absolutely wonderful time with your lei greeting. We pride ourselves with our aloha, and we are glad to have shared it to you to last you a lifetime! I will inform Marlyn of your wonderful review, and I am quite certain that she will be ecstatic. We hope to serve you again in the future!
Mahalo Nui Loa!
-- Jesse I.
Helpful
| Rating: | |
|---|---|
| Packages: | Honeymoon Special Leis (Set of 2 Leis) [until 12/31/2017] |
| Attended as: | Couples |
| Posted on: | 2017/09/26 |
| Activity Date: | 2017/09/18 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Shuttle to hotel
Reviewed by: Stephen Rogers
Good service
Could have been better with assistance from curb.
I had to pull multiple bags up a driveway to hotel entrance
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/22 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Bus Transportation to Airport
Reviewed by: MaryA
The bus driver was very courteous and very helpful. He was polite and made sure that we had everything we brought with us. He dropped us at the right terminal spot and reminded us of the agricultural restrictions and where to go to have our luggage checked.
Helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/22 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Cruising to hawaii
Reviewed by: MaryA
The pickup at the cruise ship terminal was flawless. Easy to find the Roberts people and they assisted is to the proper buss location. Transfer to the hotel was quick and easy.
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/09/22 |
| Activity Date: | 2017/09/19 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Very friendly and helpful employees
Reviewed by: John
Was so pleased that we used this service to go back to the airport at the end of our trip.
Helpful
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/09/16 |
| Activity Date: | 2017/08/25 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Awesome Experience!
Reviewed by: Zach M.
We were greeted right outside of our gate once we arrived in Honolulu. Our flight was even delayed over an hour and the amazing representative was still there! She greeted both of us with a friendly "aloha" and adorned our leis in the traditional style. She escorted us to our bag claim and even took a photo for us with our beautiful leis. She was very informative about places to see and things to do also. It was our first time to come to Hawaii and I ghwould definitely recommend this timeless custom to anyone who travels here!
Aloha Zach, thank you so much for writing us about yours and Garce's experience with our greeter. She was super happy to hear about this and I'm sure it made her day that she was able to give you two her aloha for your first time to the beautiful islands of Hawai'i! We hope you guys had/have a wonderful time and a safe trip back home! Mahalo nui loa!
Helpful
| Rating: | |
|---|---|
| Packages: | Deluxe Fragrant Tuberose & Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/09/15 |
| Activity Date: | 2017/09/12 |
【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ワイキキ地区ホテル 大型バス貸切送迎サービス
とても綺麗なバスでした。
Reviewed by: rei
空港では少し待ちましたが、とても綺麗なバスでワイケレ迄行き時間が余ったので出雲大社に急遽よってもらいました。アレンジも聞いてもらえとても良かったです。
Helpful
| Rating: | |
|---|---|
| Packages: | スマートシルバー（55人乗り）プラン / ホテル⇒空港 |
| Attended as: | Friends |
| Posted on: | 2017/08/21 |
| Activity Date: | 2017/07/01 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Haleakala Crater
Reviewed by: Melissa
Darien was PHENOMENONAL!
Learned so much about Maui, sugarcane industry and so much more.
Helpful
| Rating: | |
|---|---|
| Packages: | Waikiki Hotels to Pier |
| Attended as: | Solo Travelers |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/12 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Efficient service
Reviewed by: Travelfreak
Punctual, professional, friendly, knowledgeable great in everyway
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/05 |
Honolulu Cruise Ship Shuttle by Roberts Hawaii [Open Soon]
Great shuttle service
Reviewed by: Rich
We were met at the baggage claim in the airport for trip to cruise ship and
they also were available when exiting the cruise ship. Drivers were very
friendly, comfy air-conditioned transport.
Helpful
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2017/08/01 |
| Activity Date: | 2017/07/29 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Great service
Reviewed by: Cheryl Hammond
Great service, were there to greet us and take our bags, on the shuttle within five minutes and quick drop off to hotel.
Helpful
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/05/25 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Detroiters
Reviewed by: Detroiter
Welcome was great, young lady was very personable....walked us to baggage claim and gave us several ideas if things to do....She was great a geart first impression to Hawaii, you should be proud to have her on your staff.
Helpful
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/05/12 |
| Activity Date: | 2017/05/07 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Lei Greeting
Reviewed by: Anne H.
I wolud recomend this to every one. The flower leis were beautiful and smelled so good. The lady that greeted us and presented us with our leis was so friendly and helpful. she gave us a warm aloha greeting and welcomed us to Hawaii. She offered to take picutres of us with our leis and helped us get our bags. She made us feel like friends coming to visit.
Aloha Anne,
Thank you so very much for taking the time to share your experience with our services! I will be sure to notify the greeter the effect she had when meeting you at the Honolulu International Airport, and I will also let the lei makers know your comment on the leis! Thank you thank you and have a wonderful week!
Mahalo!
Helpful
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2017/05/06 |
| Activity Date: | 2017/04/27 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Shuttle
Reviewed by: Allan
45 minute wait for transport pretty pathetic.No organisation at airport end.
Warm Aloha,
Thank you very much for taking the time to post about your experience.
Your feedback has been shared with the activity provider, Roberts Hawaii, to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
Helpful
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/03/27 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Airport Pick Up
Reviewed by: The Alexanders
Awesome service. The driver was waiting for us at the airport baggage claim area. Helped us with our luggage, and got us to our hotel in Waikiki in less than 30 minutes.
We will definitely use Roberts again on our next visit to Hawaii.
Helpful
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/04/18 |
| Activity Date: | 2017/04/12 |
Honolulu Cruise Ship Shuttle by Speedi Shuttle [Open Soon]
Long 45 minute wait.
Reviewed by: Laurie K.
We had to wait over 45 minutes in a long line before we could get on a shuttle. Every other person from the ship was long gone from the pier. The person who was checking people in was harried. We should have taken a taxi!!!
Warm Aloha,
Thank you very much for taking the time to post about your experience.
We apologize on behalf of Speedi Shuttle.Your feedback has been shared with the activity provider to better serve future guests.
Mahalo Nui Loa,
VELTRA Customer Support
Helpful
| Rating: | |
|---|---|
| Packages: | Cruise Ship to Airport |
| Attended as: | Couples |
| Posted on: | 2017/04/15 |
| Activity Date: | 2017/04/08 |
Honolulu Cruise Ship Shuttle by Speedi Shuttle [Open Soon]
Veltra / Speedi-shuttle
Reviewed by: Judith
Shuttle arrived promptly and driver had communication with base to avoid traffic congestion.
Helpful
| Rating: | |
|---|---|
| Packages: | Cruise Ship to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/03/29 |
| Activity Date: | 2017/03/25 |
Roberts Hawaii Honolulu Airport Shuttle to & from Waikiki Hotels
Reliable
Reviewed by: Shakeidra
Shuttle service was prompt and friendly. Only thing is wish there was an option to purchase floral lei. This was my first visit and I was really looking forward to getting one but instead recya shell one.
Helpful
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/03/29 |
| Activity Date: | 2017/03/26 |
Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More
Flower greetings
Reviewed by: Jan Goldberg
Perfect way to arrive in Hawaii! Beautiful leis from me & my daughter in law.
Aloha Jan!
Thank you for your wonderful review! Your greeter, Marlyn, was wondering how everything went with your family vacation! She had enjoyed presenting the leis, and we hope it was a great start to your vacation!
Mahalo!
-- Jesse I.
Helpful
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2017/03/18 |
| Activity Date: | 2017/03/11 |
Tips and suggestions
Reply from activity provider
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Aloha Barbara!
Thank you for that wonderful review! Your greeter, Raychel, has been with us delivering aloha for some years now. She was happy to have "lei'd" Sean and Susie because the surprise meant so much to them. We hope they had a wonderful time here on the islands!
Mahalo!
-- Jesse I.