Reviewed by: Ann Tune
We were there as advised but waited a long time for others who were on their phones and then waited a long time for a shuttle bus to take us to Waikiki,
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2018/11/05 |
Activity Date: | 2018/11/02 |
Reviewed by: Surfer Girl
We were greeted as soon as we arrived and the lei is still looking well after a few days. Our greeter took pictures and it was a nice way to have anyone who visits Hawaii (especially for the first time). I was hoping for a fuller lei and I'm glad I got my friend the deluxe one since it I thought that it would have been fuller but the lei itself was not as full as I thought it would be. I would not be excited to see the less lei.
The greeter herself. was wonderful! She even offered us help with our bags and walked us to the baggage claim.
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Packages: | Classic Orchid Lei |
Attended as: | Friends |
Posted on: | 2018/11/05 |
Activity Date: | 2018/11/02 |
Reviewed by: Anne Holland
We arrived an hour early, but we could get our transport right away. roberts checks arrival time based on flight number. driver is accomodating, very nice and a safe driver.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Friends |
Posted on: | 2018/11/03 |
Activity Date: | 2018/10/30 |
Reviewed by: Love 2 travel
no agent to advise where to go. Had a 45 min wait. Paid for guaranteed express, was transported on a large bus with large groups.
Driver was friendly and helpful.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2018/11/03 |
Activity Date: | 2018/10/31 |
Reviewed by: Betsy
Thanks for making our arrival in Honolulu and getting to the hotel so easy. We liked it so much we booked our return to the airport after our cruise. We had to specify a time for our trip when we made the reservation, so we picked a time late enough to be sure we would be off the ship in time for the trip. We were ready to go an hour early and thought we would have to wait around until the scheduled time. To our delight we were able to take an earlier shuttle and have more time at the Bishop museum. Thanks for your flexibility!
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2018/09/24 |
Activity Date: | 2018/09/14 |
Reviewed by: SteveW
On time from and to the airport. Have used before and will do again
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Packages: | Executive SUV - Hotel to Airport |
Attended as: | Couples |
Posted on: | 2018/09/20 |
Activity Date: | 2018/09/17 |
Reviewed by: Grandma
My granddaughter and new husband were so thrilled and surprised to receive the leis upon arrival. It was easy to book and worked perfectly.
Aloha Carol! Much mahalo to you for taking the time to inform us of your granddaughter's lei greeting experience! We continue to provide aloha as much as we can, and we truly hope she and her husband have a marvelous honeymoon vacation!
Mahalo Nui!
-- Jesse I.
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Packages: | Classic Orchid Honeymoon Special (Two Single Strand Orchid Lei) |
Attended as: | Couples |
Posted on: | 2018/09/20 |
Activity Date: | 2018/09/17 |
Reviewed by: Susan
Our famiy group of 9 arrived at HNL airport after a 9 hour flight from Minnesota. It was very special to be met by our 2 friendly greeters in their purple shirts. It was the first visit to Hawaii for several in our group and the traditional lei greeting was essential. The flowers were beautiful and the women’s leis were full and fragrant. The leaves in the men’s leis were a striking contrast to the flowers. The greeters were very helpful in taking our picture and guiding us to baggage and rental cars. I’m glad I arranged this special event for my family.
Aloha Susan! It was such a pleasure working with you to confirm the lei greeting. It is most valuable to have such wonderful feedback, for we strive to provide excellence in our products and aloha all around. Your greeters, Shary and Relyn, will be notified of your beautiful review and family photo. We hope to serve you again in the near future!
Mahalo Nui!
-- Jesse I.
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Packages: | Traditional Honeymoon Special (1 Deluxe Orchid Lei & 1 Ti Leaf Orchid Twist Lei) |
Attended as: | Families with Young Children |
Posted on: | 2018/08/15 |
Activity Date: | 2018/08/11 |
Reviewed by: Dennis
Friendly driver. Radio was a bit loud struggled to hear instructions
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Packages: | Pier to Waikiki Hotels |
Attended as: | Couples |
Posted on: | 2018/08/14 |
Activity Date: | 2018/08/11 |
Reviewed by: Vicki
We have used Roberts Hawaii before and have always been picked up at the time specified with no problems
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2018/08/08 |
Activity Date: | 2018/08/05 |
Reviewed by: bill
service was on time and friendly. Staff was helpful.
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Packages: | Pier to Airport |
Attended as: | Couples |
Posted on: | 2018/07/24 |
Activity Date: | 2018/07/21 |
Reviewed by: Bill Baker
Travelers were met at the gate on schedule and welcomed with the appropriate flower lei. Greeter was courteous, friendly and professional. Very well done. Would recommend this service to anyone looking to welcome fliers to Hawaii. Keep up the good work!
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Packages: | Classic Orchid Lei |
Attended as: | Families with Young Children |
Posted on: | 2018/07/07 |
Activity Date: | 2018/07/02 |
Reviewed by: Nancy
It was a wonderful way to start our vacation. The girl was so sweet and nice. Thank you!!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2018/06/29 |
Activity Date: | 2018/06/20 |
Reviewed by: Sandra
This special lei welcome made our arrival in Hawaii that much more special!! I would encourage it!! The orchid leis were beautiful!!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2018/06/26 |
Activity Date: | 2018/06/23 |
Reviewed by: Val E.
This was a surprise for my mom and daughter who had never been to Hawaii! It was super easy to order online. Everything went exactly how it was supposed to. It was easy to spot the person holding the sign with our names on it. Excellent job! My mom and daughter were surprised and happy! Thank you!
Val E.
Aloha Val! Your greeter, Alfred, was very ecstatic to have met both Carlie and Carla. He was such a happy camper to make things special for them, and we hope the vacation went well throughout. Mahalo, and we hope to serve you again in the new future!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2018/06/09 |
Activity Date: | 2018/06/05 |
Reviewed by: ted t
Courteous driver, timely pick-up & transport to airport.
Would have perfect if van could come into hotel driveway rather than curbside pick-up.
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Packages: | [Arrival] Private Sprinter Van (up to 11 passengers) |
Attended as: | Solo Travelers |
Posted on: | 2018/06/09 |
Activity Date: | 2018/06/05 |
Reviewed by: janet
As we were waiting for the shuttle everyone had already left from the doc we were at and i called to see how much longer they would be they got us on another bus and got us on the way right away i would use them again.
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Packages: | Pier to Waikiki Hotels |
Attended as: | Couples |
Posted on: | 2018/05/31 |
Activity Date: | 2018/05/26 |
Reviewed by: Happy
Very easy and quick to book online and perfect cost effective way to go from cruise terminal to Waikiki hotels. Luggage was no problem. Comfortable drive and on time.
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Packages: | Pier to Waikiki Hotels |
Attended as: | Families |
Posted on: | 2018/05/21 |
Activity Date: | 2018/04/29 |
Reviewed by: Brian
I recommend using this service as everything run smoothly.
Easy to locate, staff knew what they were doing.
Will use them again next time in Hawaii
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Packages: | Waikiki Hotels to Pier |
Attended as: | Couples |
Posted on: | 2018/05/13 |
Activity Date: | 2018/05/05 |
Reviewed by: owie and me
We walked out of the terminal, the bus was there, a lady had our name on a board, ticked it off, we boarded and left straight away leaving many other people standing on the wharf wishing they had booked Roberts shuttle
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Packages: | Pier to Waikiki Hotels |
Attended as: | Couples |
Posted on: | 2018/05/10 |
Activity Date: | 2018/05/03 |
Reviewed by: M&W Australia.
We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2018/05/03 |
Activity Date: | 2018/04/30 |
Reviewed by: Rick Perth Oz
I had completely forgotten about the lei and was so thrilled when we entered the arrival lounge and saw the message. Thanks, it was perfect.
Aloha Rick, thank you for sharing your story with us! What a comical yet sweet experience for you to accidentally surprise yourself with aloha! We are glad, and we sincerely hope that you made many more memories here in beautiful Hawai'i. Mahalo nui loa!
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2018/04/26 |
Activity Date: | 2018/04/23 |
Reviewed by: L Kitchen
Very easy connection, right on time. Good transportation to airport
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Packages: | Pier to Airport |
Attended as: | Friends |
Posted on: | 2018/04/04 |
Activity Date: | 2018/03/31 |
Reviewed by: Lynn
This shuttle was easy to reserve online. The shuttle was right on time, easy to find at the port and dropped us right at the door at the airport. The rate was very reasonable too.
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Packages: | Pier to Airport |
Attended as: | Couples |
Posted on: | 2018/04/03 |
Activity Date: | 2018/03/31 |
Reviewed by: nick
was met at the airport upon landing and getting baggage. led to bus and dropped off at my hotel check-in area.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2018/03/25 |
Activity Date: | 2018/03/01 |
Reviewed by: Paul
The driver was on time, courteous and helpful. Great service.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2018/03/19 |
Activity Date: | 2018/02/26 |
Reviewed by: SATISFIED CUSTOMERS
Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Friends |
Posted on: | 2018/03/10 |
Activity Date: | 2018/02/16 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2018/02/28 |
Activity Date: | 2018/02/23 |
Reviewed by: Charles
On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2018/02/03 |
Activity Date: | 2017/03/16 |
Reviewed by: Cruisers
We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
Rating: | |
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Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
Attended as: | Couples |
Posted on: | 2018/02/01 |
Activity Date: | 2018/01/25 |
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Reply from activity provider
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Aloha Diana! Thank you for taking the time to review your lei greeting! Your greeter, Marlyn, was happy to have assisted you and your friend. She did inform us of your dilemma, but I can confirm the Classic Orchid Lei was made as ordered. Hopefully the next time, we can provide you with the Deluxe Orchid Lei Greeting, or, we can also ship to lei nationwide. Please give us a call, and we will be more than happy to assist you! Have a wonderful vacation to the two of you!
Mahalo Nui! ~Jesse I.~