Review by Ray for Platinum Private Hourly Charter from Waikiki & Cruise Ship Pier
Hawaii, Oahu
See activity detail
See activity detail
3 hour tour before departure back to the mainland
Car was on time but itinerary outlined the day before with the Veltra rep was not communicated to the driver. The first stop was Diamond Head overlook. Car wouldn't start when we were ready to leave. Apparently we were out of gas. Had to wait > 30 min for someone to bring a gallon of gas. We then had to find a gas station to finish filling the car with fuel. The gas station was not on out agreed upon route. Driver was born / raised on the island and once we navigated the car issues there were some interesting facts he shared with us. It was so unfortunate the fuel issue ruined what could have been the bow on what was a great visit to Hawaii.
Reply from activity provider
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| Packages: | Lincoln Town Car Sedan | ||
| Attended as: | Couples | ||
| Posted on: | 2016/07/21 | ||
| Activity Date: | 2016/07/17 | ||
Helpful
Warm Aloha Raymond,
We sincerely apologize for the vehicle not being ready to take you on your private charter. Unfortunately we cannot replace the loss of your precious time and this experience. We have sent you a separate email in regards to this matter and we thank you for your time in giving us your feedback.
Mahalo Nui Loa,
VELTRA Customer Support