Review by Natalia N for Germaine's Luau on the Beach - Polynesian Dinner Show with Fire-Knife Dance
Hawaii, Oahu
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Nice Dances
The food can be better, also, the ticket said it was waiter served, but It wasn't like that, it was only for the VIP tables . Also, the ticket said open seating, and they didn't let us sit where we wanted and assigned us the farthest table, where we couldn't see very well.
Reply from activity provider
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| Packages: | Standard Package (Open Seating) - With Transportation | ||
| Attended as: | Couples | ||
| Posted on: | 2021/07/20 | ||
| Activity Date: | 2021/05/22 | ||
Helpful
Aloha Natalia, I'm sorry you were disappointed, however you purchased our basic package which does not come with Table Service, or "waiter served". The Vip package comes with the Table Service for beverages and dinner. We normally offer open seating in the Original package, but due to the covid guidelines when you attended our luau, we couldn't. We had to assign tables for Tracking purposes, to know where all our guests were seated. It's a difficult task to sit people at safe distance to each other, with limited seating capacity. If you were able to book a little earlier, your seats may have been better. Even our Vip tables,..if you booked early for a certain date, the odds of you being seated in the front row would be greater. We hope you'll give us another chance on your next visit to our beautiful island, after we pass through this unusual time in our lives.
Sincerely, Germaine's Luau Ohana