Review by Mark for Sea Life Park Hawaii Dolphin Experiences & Day Pass
Hawaii, Oahu
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See activity detail
A little short
We enjoyed the dolphin encounter. However, we paid extra for the dolphin swim but were denied. We even showed our reservations that said, "Dolphin swim/Dolphin encounter". But since the tags they gave us were wrong they didn't want to talk to us. A very expensive encounter.
Reply from activity provider
| Rating: |  |
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|---|---|---|---|
| Packages: | Dolphin Encounter | ||
| Attended as: | Couples | ||
| Posted on: | 2016/07/16 | ||
| Activity Date: | 2016/06/24 | ||
Helpful
Warm Aloha Mark,
The reservation you booked was for the Dolphin Encounter and should you have requested an upgrade to the Dolphin Swim Adventure upon check in, they would have accommodated you depending on availability. If you have any questions regarding your booking, please feel free to contact us.
Mahalo Nui Loa,
VELTRA Customer Support