Review by Megan Rish for West Oahu Snorkel Cruise with Dolphin Watch, Kayak, SUP, Waterslide & Lunch
Hawaii, Oahu
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Too Crowded
The dolphin tour was so crowded and even though the guide was friendly and the people were very friendly there were just too many. Many people didn’t actually get to see the dolphins in the water and were being kicked with fins because of how crowded it was. We will not be doing that again unless there are less people.
Reply from activity provider
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| Packages: | Afternoon Cruise | ||
| Attended as: | Couples | ||
| Posted on: | 2021/10/02 | ||
| Activity Date: | 2021/09/10 | ||
Helpful
Aloha Megan,
We are sorry to hear that you found the tour too crowded and will pass this feedback onto our operations management. We have modified operations this month so that we are better dispersing guests between tours available. We are also actively researching for the optimal passenger count that allows us to serve as many guests as possible who dream of swimming with dolphins while still prioritizing safety and comfort. We hope this helps to demonstrate our commitment to your satisfaction. Mahalo and aloha!