-PAUL-'s review, Oahu tours & activities, fun things to do in Oahu | HawaiiActivities.com

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Review by -PAUL- for Kualoa Ranch Zipline Tour & Jurassic Valley Adventure

Zip line is fun, but the business is something else

First off, i thoroughly enjoy the zip line. It was fun, was farther in the land on the ranch than i have before, so i got to see more stuff.
However, is the aftermath. I duped into thinking the picture i paid for, will be mine. In fact that is false. The ranch puts their logo on all the pictures, on the front. As you can see from the picture i have attach, the one picture i wanted, and actually did something of pose for; i couldn't enjoy. Now when i purchased the pictures, THERE WAS NO LOGO!!! Otherwise i would have mentioned it to them. Unbenounce to me, they took my money and i had to wait to find out about this. Once i expressed my concerns to the place on the telephone, i am talking to a person that company has given empowerment to make decisions for the company. In this case, its my fault i didn't pay attention to what was not shown or told to me. Yes that is right, i am the in the wrong. I bluntly stated, that this is one picture out of all of them that i wanted, because i did a pose and went by myself; because the other times i had to be paired up. I was in the wrong for going by myself. Now the staff that was there doing the zip line were awesome, and i had great time. I am talking about the aftermath, AFTER THEY TOOK MY MONEY!
Needless to say, i lose, they win. I don't get the picture i want, and i have to pay for it! What a great business!!
Unfortunately this will be the last time i will be going to Kualoa Ranch for anything, after this instance, how can i trust a company of their own wrong doings and still having to pay for it? Like i said, it is NOT there when you preview the pictures. It would have been obvious, and i would have known at that time on how it looks and guess what KUALOA? I WOULD NOT HAVE PURCHASED THEM!! Instead, you deceived me into thinking i am getting pictures of my good, with the lack of additional information attach onto the picture itself.
First time i was there, i misled about their ATV tour, no different than a shuttle!

Rating: star
Packages: Zipline & Secret Island Beach Adventure
Attended as:Solo Travelers
Posted on: 2019/03/09
Activity Date: 2018/05/10
  • How can i enjoy the one picture intentionally did something to pose when you block with your writing? SINCE KUALOA HAS THEIR NAME ON IT AND I PAID FOR IT, I AM NOT ALLOW TO POST IT?

  • My picture since you cannot tell with no literature on it.

  • My picture since you cannot tell with no literature on it.

  • My picture since you cannot tell with no literature on it.

  • My picture since you cannot tell with no literature on it.

  • See what i mean? Maybe i should have gone on the left, do they know this? Maybe if they were ignorant, they can learn from mistakes, rather than getting personal, offended, and then looking like an idiot!

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