The show was ok,but there wasn't enough food to make it all around the table. Some people had to go without some of it. My husband and I left hungry
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Attended as: | Couples |
Activity Date: | 2016/04/12 |
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わたしは海外に住んでいるのでこちらの接客になれているのですが
それでも
確認の電話をしたときに
びっくりするほど態度が悪かったです。
電波がわるいとかではなく
何回か途中で電話切られたし
態度もものすごい悪かったので
ツアーに参加する前とっても不安になりました。
実際にツアーに参加したら
そのときの従業員さんたちは
とてもいい感じでした。
でも値段の割には正直なところよかったのかはわからない。
マウイ地元の友達 何人かにきいたら高すぎるし
もっといいのがあると教えてもらいました。
初めに聞いてから行けばよかったなと思いました。
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Attended as: | Solo Travelers |
Activity Date: | 2016/03/10 |
1
people find this helpful!
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Somewhat reluctant to attend a magic show while on vacation but glad we did. What a great show and the food was plentiful and tasty. You are seated at round tables near the stage. Somewhat interactive with the audience. I recommend the show and will make this an annual venue.
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Attended as: | Couples |
Activity Date: | 2016/03/15 |
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We had a really good time. It was whale season and we saw many. The crew was very friendly. When we ran out of our wine they loaded us up on vodka drinks.
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Attended as: | Couples |
Activity Date: | 2016/02/09 |
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レンタカーはホテル駐車場に止めてベルボーイに駐車券を見せると後で無料券をくれました。集合場所はホテルのプールを通り越し海側の芝生エリア。着いたら数人のお客さんがいたのですぐわかりました。私たち以外は皆欧米人。日本人スタッフはいなくすべて英語でしたがシュノーケリングツアーはあちこちで参加しているため英語は理解できなくても大丈夫でした。
シュノーケリングスポットには、モロキニ島より魚がいました。モロキニが期待はずれだったから余計にそう思えたのかな。くじらが運良ければ見れるかな?と期待しましたが残念ながらくじらには会えず。やはりくじら目的なら1月以降で2~3月狙いですね。
天気も良くとても楽しかったです。
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Attended as: | Families |
Activity Date: | 2015/12/10 |
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This was one of our favorite activities that my boyfriend and I did while exploring Hawaii. The instructors are so sweet and really tend to your needs if you're having some difficulties while in the water. HIGHLY RECOMMEND THIS!
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Attended as: | Couples |
Activity Date: | 2016/02/06 |
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マウイ島滞在最後の夜の締めくくりに最高の宴でした!
チェックイン時間は申し込んだあと変更になり、バウチャーには18時チェックインと記載されていましたが、18時から席についてドリンクを飲み始められるようになっており、ブュッフェが始まるのはチェックインから30分後くらい、ショー自体のスタートはさらにそのあとになります。
アルコール類も飲み放題なので、パスポート(年齢のわかるID)の提示を求められます。コピーでも大丈夫ですが、日本の運転免許証はダメでした。オアフでは免許証でも大丈夫なのですが…。アルコールについては厳しいので絶対NGだったため、同行者はホテルに取りに戻っていました。
ショーが始まる前にイムから焼いた豚を出す儀式がありました。眠りについて出てきたブーちゃんの顔がちょうどこちらを向いていて、気の毒でとてもいたたまれない気持ちになりましたが、ブュッフェのカルアピッグは感謝しながらおいしくいただきました。
ショーはフラ、タヒチアン、サモア、マオリ、ファイヤーダンスなど盛りだくさんで、途中ステージに参加できるコーナーがあったので一緒に踊ってきました。
マウイは日本人がほとんどいなかったのでいろいろノリやすくてより楽しめた気がします♪
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Attended as: | Couples |
Activity Date: | 2016/02/10 |
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英語がわかる人と行くならオススメ!スタッフもとても親切で丁寧な説明でした。参加が2月だったのでいたるところにクジラがいました。(船長はその日はとても運がいいと言ってました)クジラのブリッジは遠くの方で見る事も出来きパイナップルジュース、シナモンロールも美味!人数も30人ほどとちょうどいい!軽食を食べながらゆっくり楽しめました!
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Attended as: | Families |
Activity Date: | 2016/02/09 |
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the organization was great for such a large crowd---food very good, drinks aplenty, and the best was the variety of dances---not just the hula but historical representations from the other Polynesian cultures!!!
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Attended as: | Families |
Activity Date: | 2015/12/24 |
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ホエールウォッチング時期だったので、たくさん遭遇出来ました。参加時アドバイス:予約確認TEL、参加中も英語のみ、乗船時には行きも帰りも『点呼』で安心、食事も飲み物も量を自分で選べて安心。
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Attended as: | Couples |
Activity Date: | 2015/12/28 |
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The Kapuanaha Magic Show was a great activity for us on NYE. The kids (ages 2-8) and adults all had a wonderful time. The magician walks around and selects people from the audience which is nice because a lot of the tables feel included that way. The food was good, the drinks were not as good, but all in all we had a very nice NYE. We had little ones so we left after the show and did not stay for the music and midnight celebration.
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Attended as: | Families with Young Children |
Activity Date: | 2015/12/31 |
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Such an awesome experience.. Koko and Chris were so awesome, funny and very helpful.
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Attended as: | Couples |
Activity Date: | 2015/12/03 |
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Came to Maui for my honeymoon and of course had to do zip line. Read great reviews about this spot so we booked the 4 line zip n dip. It definitely lived up to all the reviews. Amazing views of the mountains and ocean and awesome employees. They made the experience that much more fun. Next time we're in Maui we will for sure be doing the zip n dip again. Would definitely recommend it to everyone!
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Attended as: | Couples |
Activity Date: | 2015/11/10 |
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The staff and magician try very hard to put on a good show. The food was surprisingly quite good. My kids age 9,11 and 16 all enjoyed it. The magician really went out of his way to interact with the audience and include the kids. Recommend it!
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Attended as: | Families with Young Children |
Activity Date: | 2015/10/06 |
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The atmosphere was great and the food was scrumptious. You cannot beat the open bar and the Mai Tai where the best I have ever had.
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Attended as: | Couples |
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This was a fun experience! Our guides Adam and Drew were great. They made sure everyone had fun and was safe doing it! Great view as you zip down the lines!
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Attended as: | Couples |
Activity Date: | 2015/09/30 |
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This was our second time for this particular luau. (We obviously liked it the first time also) The food was as good as we remembered from our previous trip ( 2 years ago ) and the entertainment took a big step forward with both the dancers and the master of ceremonies . Had a great time!
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Attended as: | Couples |
Activity Date: | 2015/09/08 |
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Must say I thought the magic show was great. Even my wife who was a little leery of the idea of a magic show had to admit how pleasantly surprised by the quality of the show. The dinner was just OK for me but then again I'm a picky eater and there were plenty of choices. Was a good night.
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Attended as: | Couples |
Activity Date: | 2015/09/11 |
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Mario, Becka (sp?), and Cap'n Linda did an outstanding job of making us feel welcomed and appreciated. They (the crew) were friendly, courteous, and genuinely happy to have us on board. I have no other sunset cruise in Maui with which to compare this event, however, I can recommend this cruise to you all without reservation. (Another couple we met on board had been on Teralani before, and they said Queen's Treasure was much better...for what it's worth). The food was good...hors d'ouervres, but substantial enough to fill. Meatballs, tuna roll-ups, cheeses, crackers, fruit, veggies, dips, and some deli meat. Drinks were sufficient for the evening. I recommend NOT paying extra for the premium bar, 3 drinks are plenty (even for the seasoned professional, such as I), and even so, they weren't keeping track of those who did, or didn't pay for the premium package, so drink at will! The boat has a max occupancy of 49, we were scheduled with that many, but only 43 showed up. Plenty of room, drinks, and food! Mahalo!!
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Attended as: | Couples |
Activity Date: | 2015/09/16 |
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Really great day. Our guides were very helpful and a lot of fun. Made my wifes birthday really super.
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Attended as: | Couples |
Activity Date: | 2015/08/25 |
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It was the perfect trip for five hours. Crew was great and the captain personally cooked our lunch. He also made an awesome salsa dip!! Wish we could have seen more but weather did not permit it.
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Attended as: | Solo Travelers |
Activity Date: | 2015/09/09 |
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The Sunshine ground crew were efficient and welcoming. Steve was a great pilot and guide. He's very funny and knowledgeable about the islands, history, marine life, etc. Really a smooth ride. We had the front seats and well worth the unobstructed views. Highly recommended on all accounts.
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Attended as: | Families |
Activity Date: | 2015/08/28 |
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Queens treasure sunset cruise was amazing! The crew (Sam and Linda) both great people, courteous and very friendly. I would recommend this to anyone and would certainly do it again.
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Attended as: | Families |
Activity Date: | 2015/08/15 |
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海キレイの一言。
人がいないのでプライベートビーチでした!
グッツも貸してくれてGOOD!
クルーズも体験出来たので、楽しかった!
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Attended as: | Families with Young Children |
Activity Date: | 2015/07/15 |
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早朝のクルーズは風が気持ちよく、ラナイ島までの1時間半とても快適に過ごせました。朝食のシナモンロールも美味しかったです。船上ではクルーがいろいろと気を使ってくれます。
ラナイ島では島内ツアーには参加せず、ビーチで3時間ほど過ごしました。カメは見れませんでしたが、魚はたくさん見れました。ビーチでは、ビーチチェアとゴザも借りれます。
帰りは、他の方の口コミにもありましたが、行きよりも波が高く揺れます。酔い止めの薬もランチの後に準備してくれていましたので、心配な方は飲んで行ったらいいと思います。帰りも、ドリンク、アイスクリーム、フルーツ等、クルーがサーブしてくれます。帰りは日差し強く、デッキではなく、一階(?)の船内で過ごす方も多かったです。
申込む前は、ツアー料金が高いな~と思っていましたが、至れり尽くせりのツアーで満足です!
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Attended as: | Couples |
Activity Date: | 2015/07/14 |
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Had a great time. We did the 8 line zip tour. It was really hot but we got free water bottles and the course was not hard at all. Our guides were awesome. Matt, Loki, and Bobo, kept us laughing the entire time. Matt is nothing but jokes!!! They made sure everyone was okay and felt safe. It was clear that they love their job and made sure we had a great time!!
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Attended as: | Couples |
Activity Date: | 2015/06/17 |
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The show was awesome and great for the whole family. Dinner was delicious. No one should go home hungry. We selected Gold Circle seating. It is definately worth the small difference in cost. This was a wonderful evening.
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Attended as: | Couples |
Activity Date: | 2015/06/09 |
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We had a great time at the Luau. The food was great and they have a great system to get everyone through the buffet line quickly. The show was really spectacular, great music, great performances and I loved learning the history of the beginning of Hawaii.
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Attended as: | Couples |
Activity Date: | 2015/05/19 |
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This by far was the number one excursion that we chose to do on our honeymoon. My husband and I absolutely loved everything about this. Despite having to walk 10 minutes in the hot sun to the docking area, everything was perfectly planned. The sailboat was clean and spacious, the appetizers were delicious and the drinks were great. The crew was very friendly and accommodating and the captain was very nice as well. The sunset was gorgeous and very romantic. We loved this and we're sure you will too! Highly recommend this sail!
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Attended as: | Couples |
Activity Date: | 2015/06/04 |
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Awesome show. Highly recommend. The food was delicious
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Attended as: | Couples |
Activity Date: | 2015/05/26 |
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Reply from activity provider
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この度はツアーにご参加いただき誠にありがとうございます。
しかしながら悪天候でご不安な思いをされたとともに、電話対応スタッフの態度が悪く、ご不快な思いをさせてしまいましたこと深くお詫び申し上げます。
催行会社へご投稿いただきました体験談の内容を共有させていただきました。
ご参加される皆さまに気持よくご参加、お楽しみいただけるよう催行会社とサービス改善に向け尽力させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございました。
VELTRAカスタマーサポートチーム