Reviewed by: Stacie
My husband, myself and our 11 year old nephew had a great time on our hike. Pretty much everything was as described. We got to go to 4 different waterfalls, got to jump into 3 of them, included a pretty hefty peanut butter and jelly sandwich with a bag of chips, native fruit, lots of water and bug spray provided, and a backpack to keep everything in! The hike was definitely more on the moderate side than the easy side, I would say. My husband and I are fairly athletic and we were both sore and tired at the end of the hike. The nature is amazing. I took about 200 photos. The information that Sarah shared with us was interesting and insightful. She was a very nice, patient and informative tour guide. She was friendly and made conversation, but was not in your face, or invasive when people didn't want her to be. She was also very helpful because she showed the people on the tour the correct places and ways to jump off the waterfalls. I think this helped with some of the anxiety people had. I definitely recommend this hike. It is a little pricey, but it was worth it, and you really get your money's worth. I ended up messing up one of my ears when I jumped off of the third waterfall we found, so the end of the hike wasn't as pleasant for me as the beginning was, but I think that was a random thing that happened. My 11 year old nephew jumped a total of 7 times off the different waterfalls and never really complained about anything except that he slapped his hands and arms on the water (which was more his own fault). The one thing I didn't like was the number of people that were at the waterfalls during our tour. That was something we couldn't really control. There are some "private" waterfalls that we got to see, which, obviously had less people, but still had other people there. I think if you have a choice, go on a weekday, and it might be helpful to go during an off season. We went the day after 4th of July, so it was probably pretty busy.
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Families with Young Children |
Posted on: | 2017/07/13 |
Activity Date: | 2017/07/05 |
Reviewed by: MSB
The trip was well worth the money. Would definitely recommend it to anyone.
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Packages: | Road to Hana Tour with Pizza & Salad Lunch |
Attended as: | Couples |
Posted on: | 2017/07/09 |
Activity Date: | 2017/06/16 |
Reviewed by: Katherine
This was a very nice trip to take if you've never driven the road to Hana. There are some 600 turns and 57 one lane bridges, which seemed crazy in a rental car. Downside being If you want to stay and explore - you can't. Beyond that our tour guide, Bill, was very knowledgeable and told us lots of interesting facts. In addition to the Lava Tube Cave (which was very cool!) we also saw the black sand beach and a few waterfalls. Also the swim is cold but refreshing! They feed you so besides snacks you really don't need anymore than what they list when you register. If you get car sick, makes sure to bring something for that!
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Packages: | Road to Hana Luxury Tour with Waterfall Swim |
Attended as: | Couples |
Posted on: | 2017/06/04 |
Activity Date: | 2017/05/30 |
Reviewed by: Jennifer Thissell
Larry the tour guide talked way to much. He pointed out every leaf and flower we passed by and then when he started talking about his personal life half way through the tour i really just wanted to get off somewhere. It would have been nice to be able to talk to my husband about the things we seen and point out to each other but Larry was talking so loud we couldn't even here each other. And it wasn't just us that didn't like not being able to talk to each other most other couples sitting near us thought the same. But some of the information we hears about was interesting but most was just nonsense . And also would have been nice to know that we couldn't go swimming. We and alot of other couples wore their swim suits under our clothes and if we would have known that we weren't going swimming we would have wore more comfortable clothing for that long ride. Next time instead of a tour we will take the road to haha on our own in a rental car.
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Packages: | Road to Hana Tour with Pizza & Salad Lunch |
Attended as: | Couples |
Posted on: | 2017/04/17 |
Activity Date: | 2017/03/24 |
Reviewed by: D & T
We had a great experience! The waterfalls at the original hike were not flowing due to not enough rain so our guide took us to some alternate falls and they were amazing! The road to Hana was breath taking!!
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Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
Attended as: | Couples |
Posted on: | 2017/04/15 |
Activity Date: | 2017/04/11 |
Reviewed by: rachgabe
This hike takes you through the rainforest side of Maui. Our guide, Sarah, was very knowledgeable. She was able to answer our questions about the plants and animals along our hike. The waterfalls were beautiful. The jumps into the pools were a lot of fun and the guides gave good instruction on jumping which made me feel confident. The food was substantial for the duration of the hike. We were provided bananas and pineapple, both which were delicious. I had the peanut butter and jelly sandwich, which was hearty for a PB&J. My husband had the turkey sandwich, and the slice of turkey was surprisingly thick making for a filling meal. Take advantage of the bug spray they provide. My husband didn't get bit, while I, not being as diligent with coverage, got a few bites. This was the last activity we decided to add to our itinerary and it turned out to be our favorite tour of our vacation.
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Couples |
Posted on: | 2017/04/06 |
Activity Date: | 2017/03/15 |
Reviewed by: Michelle
Our guide Kate was very knowledgeable. Had a wonderful time. The hike was well paced for our family, ages 5-70.
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Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
Attended as: | Families with Young Children |
Posted on: | 2017/03/17 |
Activity Date: | 2017/03/14 |
Reviewed by: Annette
Awesome adventure, Larry was great! He knew so much about the area and the people that live there. Larry answered our questions as best as he could. He told us funny stories, history and folk lore about the plants and land formations as we came upon them. He was entertaining and we felt safe and comfortable with him at the wheel. We had quite a few times where we could get out and take pictures or explore the area at our many stops during the day. Our lunch was delicious. It was a great opportunity to get to know our fellow travelers while taking in the scenery.
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Packages: | Road to Hana Tour with Pizza & Salad Lunch |
Attended as: | Couples |
Posted on: | 2017/03/15 |
Activity Date: | 2017/02/22 |
Reviewed by: Jody Degenhardt
If you want to sit back and relax and hear about the history of the island, then definitely book this tour! You get to experience the back side of the island, the hike is definitely worth the 1000ft climb, but it's not for beginners! It is muddy and there is rocks everywhere, so you definitely want good shoes and be able to hike uphill/steps for about 2 hours! The climb down only took about as hour but we didn't stop for any breaks! Tony was an awesome guide and if you are looking for a tour with waterfalls and history, do not hesitate to book this! Well worth the money!
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Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
Attended as: | Couples |
Posted on: | 2017/02/20 |
Activity Date: | 2017/02/17 |
Reviewed by: dee
Bruce was our driver.. he was very informative and we enjoyed our day greatly !!
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Packages: | Road to Hana Tour with Pizza & Salad Lunch |
Attended as: | Families |
Posted on: | 2017/02/16 |
Activity Date: | 2017/02/11 |
Reviewed by: Michele
Good but very very long day so hard on the younger kids. Glad we did it but wouldn't do it again.
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Packages: | Road to Hana Tour with Pizza & Salad Lunch |
Attended as: | Families with Young Children |
Posted on: | 2017/02/11 |
Activity Date: | 2017/01/20 |
Reviewed by: Nova Scotia Friends
We had a very good time on this tour. Our guide was very knowledgeable and helpful. More mud than expected but very enjoyable just the same.
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Couples |
Posted on: | 2016/12/19 |
Activity Date: | 2016/11/27 |
Reviewed by: DLG - Norman, OK
This was an amazing adventure to take! The only thing I would want to change and suggest is to bring a cushion. The seats on the bus were extremely uncomfortable. Also, I wished we would have stopped at more waterfalls, seemed to rush through them pretty quickly, but I figured they have a set schedule and placement with all the other tours. It might be better to be different and step out of the norm of all the other charters? Anyway, I did enjoy the driver Larry, he was so knowledgeable and sometimes funny!
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Packages: | Standard Road to Hana Tour Package |
Attended as: | Friends |
Posted on: | 2016/10/26 |
Activity Date: | 2016/10/17 |
Reviewed by: Linda Mathias
our guide was very informative of the plants & trees which made it a treat as he picked fresh guava which we all ate, delicious! The trail was a little muddy as it had rained the night before, no big deal. The waterfalls were beautiful, but the water was murky because of the rain the night before. So, we didn't swim in the pools, but the guide more than made up for it due to his knowledge an histories of the area. Very much enjoyed the tour!
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Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
Attended as: | Couples |
Posted on: | 2016/10/22 |
Activity Date: | 2016/09/29 |
Reviewed by: Alex Bruce
The weather was pretty bad and it meant we didn't get to swim in the pools or take the backside road back from Hana however, our driver Wayne was superb and incredibly knowledgeable and friendly.
My wife and I were kept entertained by his stories and information about the local cultures, plants, animals and food for the entire journey and despite it raining heavily and being very foggy, we always felt safe and in good hands.
The only downside was the lunch at the Trevasa hotel, it was very poor quality and despite being a buffet, you were ushered out after a single plate. I would recommend you select the non lunch option and take your own food!
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Packages: | Road to Hana Tour with Pizza & Salad Lunch |
Attended as: | Couples |
Posted on: | 2016/09/17 |
Activity Date: | 2016/09/14 |
Reviewed by: Jorge
Our guide George is a very cool and easygoing guy. He Made sure that we were having an awesome day and made us feel safe at all times.
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Couples |
Posted on: | 2016/09/14 |
Activity Date: | 2016/09/10 |
Reviewed by: Joe Ciaccia
Did the road to Hana tour today in Maui. We had the pleasure of getting Peaches as our tour guide. She was one of the friendliest and most knowledgeable individuals I have ever encountered. Being in the people business myself it was a breath of fresh air to find someone like her that takes pride in her job and her island. The information that she gave made the tour not just amazing for the scenery, it was very educational and personal. I would 100% recommend this tour to anyone who visits Maui and I would highly recommend Peaches! Thank you for all that you do and making this a trip to remember!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2016/08/14 |
Reviewed by: Carol
We ended up not going on this trip. The pick up was scheduled for 6:30 at a hotel we were not staying at. After 15 minutes we called the company. Oh our driver was on his way. We called again after 7. Same response and no apologies. We called and canceled . The driver didn't show up until 7:40!!! We did get our money back.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/07/27 |
Activity Date: | 2016/06/30 |
Reviewed by: Nancy
Although the bus driver was very knowledgeable, this trip did not meet our expectations. The young adults on the trip were anticipating a dip in one of the Seven Pools only to find they were closed as was the trail leading up to see 5 of the seven. No mention of this was made until we were driving in. We would not have taken this excursion. Also, the bus driver talked 100% of the time and coughed about 50%. Not an enjoyable day as I am now sick.
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Packages: | Gold Package with Lunch |
Attended as: | Friends |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/25 |
Reviewed by: Dfree
Great adventure and the kids had a good sense of what a real hike involves!!
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Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
Attended as: | Families with Young Children |
Posted on: | 2016/04/30 |
Activity Date: | 2016/04/05 |
Reviewed by: Clen
The tour guide was very informative and stopped at every opportunity to take photos or show us the local markers and beauty
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2016/04/08 |
Activity Date: | 2016/03/31 |
Reviewed by: Maureen
The tour overall, for the ticket price, is worth it. Our family of four went on the Gold package which included lunch and it was a good value for the dollar.
On the way up you drive through beautiful rainforests and curvy roads. The driver is informative and gives a lot of good info - wish he was more interactive with the visitors.
On the way down, you go through the back side -- very bumpy and not as beautiful. This is when you realize it's a very long day. I was very thankful our driver was competent and made us feel safe as the roads were precarious in some spots.
Overall, a good day -- just very long. I do think it was better to take the tour vs drive ourselves because it would have been hard to see anything other than focusing on the road. And we learned about a lot of things we wouldn't have known otherwise. Not going to do this again though - once is enough!
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Packages: | Gold Package with Lunch |
Attended as: | Families |
Posted on: | 2016/03/28 |
Activity Date: | 2016/03/24 |
Reviewed by: Caroline and Bernie
The web sites all boast of waterfall swims and swimming in rock pools. This does not happen as there is insufficient water at these locations. The rock pools were more like insect infested cess pools and there are warning signs about the dangers of swimming in them. The only swimming option is at the black sand beach where a 30 min stop was taken. I think the description needs to be altered to be more accurate.
Other than that, it was quite interesting but we were definitely ready to get off when it was finished. It is a long and tiring day.
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Packages: | Gold Package with Lunch |
Attended as: | Couples |
Posted on: | 2016/03/23 |
Activity Date: | 2016/03/12 |
Reviewed by: Danielle Grey
Our tour guide josh was extremely friendly and personable. He seemed to know everything when it came to Maui and the environment in which we were hiking. The lunch was great and you couldn't beat the scenery! Would definitely refer a friend!!!
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Couples |
Posted on: | 2016/03/06 |
Activity Date: | 2016/03/03 |
Reviewed by: Unhappy
First, once Veltra sells you something, they're done with you until they start pestering you for a review. The actual excursion was by Hike Hawaii. On the day of our trip, they called me at 6:30 AM to tell me that the kayak portion of our trip was cancelled due to high winds. We hadn't scheduled a kayak portion. So they called me at 6:30 AM because they don't have their crap together enough to know what their customers have signed up for. The excursion was basically a brief stroll through the woods, with a little fruit, a bottle of water, and a cookie provided. After paying hundreds of dollars for two of us, they actually cut the trip short and we got back 15 minutes ahead of schedule.
After that, Veltra has the nerve to send you email saying that they're expecting you're review. Not asking for one, just telling you how much they're looking forward to seeing it. There's no opt-out link for this, which I think actually violates certain standards. You have to jump through hoops to have your account removed, even though you never asked for an account to be set up in the first place.
They're pushy, presumptuous, and overpriced.
This review will never be seen because Veltra basically reserves the right to remove anything negative in their terms of use.
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Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
Attended as: | Couples |
Posted on: | 2016/02/22 |
Activity Date: | 2016/02/17 |
Reviewed by: Sharon SH
My family and I had an amazing day with Dawn as our guide on this excursion. She was knowledgable, friendly, smart, skilled, and funny! The excursion itself introduced us to the rain forest of Maui which was beautiful in its terrain and a bit challenging to navigate. Dawn gave us all the confidence we needed so we could rise to the challenges while being gracious to those who did not choose some aspects (cliff jumping) of the tour. Overall, it was a highlight of our entire Hawaiian trip. Dawn was fantastic. Lastly, the water shoes (available for a nominal charge) are a necessity.
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Families |
Posted on: | 2016/01/04 |
Activity Date: | 2015/12/31 |
Reviewed by: YBD
The tour was good overall. Due to weather we didnt get to swim by the waterfalls, I wish they had offered another option like more time in black sand beach, knowing that it was impossible to swim in the other part. (I had brought my swimsuit, towel and extra clothes). I liked it that they offered complimentary juices and water bottles on the bus. If you don't pay for the tour that includes lunch, there are more options to find good food walking distance from where the bus stops for lunchtime, so I didn't regret not paying for that
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Posted on: | 2016/01/01 |
Activity Date: | 2015/12/29 |
Reviewed by: Debz
This is my second time with this tour. Dawn was our guide, she is very friendly, funny, kind and knowledgeable about the area, the vegetation and the threats to the eco- system in Hawaii. She did some cliff diving, took us on an off the beaten path hike that was something I would never do, including going in twice into freezing water up to my chest. We were exhausted but it was an amazing day. The fresh fruit on the trip and the openness to do things that the group waned to do, such as stopping at both the black and red beaches and getting Hulihuli chicken was great.
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Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
Attended as: | Couples |
Posted on: | 2015/12/21 |
Activity Date: | 2015/12/13 |
Reviewed by: Donald Owen
A long but excellent day trip. Always felt safe with Bruce, our driver, despite some hair-raising hair-pin bends. Some of the views have to be seen to be believed. Would recommend this tour to anyone.
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Packages: | Standard Package |
Attended as: | Solo Travelers |
Posted on: | 2015/12/16 |
Activity Date: | 2015/12/15 |
Reviewed by: M Lizalde
I am so glad I decided to take this tour! We had taken the Road to Hana on our own 4 years ago. The experience was such that I felt the need to come back, but this time by means of a tour guide that would tell us the background of all the wonders we got to see and experience back then. This stretch of the island of Maui is so rich in history. Turns out I was right. Thanks to our tour guide/driver, Larry. He made this experience all the more magical. I am a history enthusiast. Larry touched on every aspect of this journey. From the vegetation's different species (origin, current and past uses, etc.), rock formations, the incredible waterfalls and grottos, to the towns people of present and past. Oh, and the beaches, breathtaking. I loved soaking my feet at Blacksand beach. Wish we could of stayed there longer. I appreciated our stop at the local's farmers market. Got to sample a taste of the locals organic fruits, banana bread, fruit jams and honey. I was able to purchase of everything I sampled. This is definitely a tradition for my family. When in Maui...Tour Guided Road to Hana Highway Adventure is a must. These drivers are experts, I will leave the driving to them! While I sit back and enjoy the trip.
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Packages: | 50% Discount Review Rebate Special Hana "Gold" Adventure |
Attended as: | Families |
Posted on: | 2015/12/07 |
Activity Date: | 2015/11/30 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Warm Aloha,
Thank you very much for taking the time to write your valuable feedback on your recent experience with us. We work very closely with our activity partners to make sure that our clients are well cared for.
Unfortunately, your original requested date was not available for the short waterfall walk but in an effort to accommodate your request, Hike Maui offered to upgrade you to include optional kayaking and a complimentary lunch. Due to weather, the kayak portion was cancelled and although your lunch was packed, it did not make it to you on the trail. We accept complete responsibility for this mishap and would like to make it up to you with a full refund.
Your Hawaii experience is very important to us and we are sorry that the tour and process of booking did not meet your expectations, please accept our sincerest apologies.
Mahalo Nui Loa,
VELTRA Customer Support