Reviewed by: Arcglasgow
Driver arrived a little early but as I was ready we got moving. As The time was 4:30am I was glad to see him. A nice run to the airport with some cheerful chat from someone who obviously enjoys his job. He made sure he knew where to drop me and was able to advise me about facilities, important at that early hour.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/10/20 |
Activity Date: | 2015/10/17 |
Reviewed by: Arcglasgow
The Roberts representative was waiting close to the entrance to Baggage Claim and showed me where to go for pickup and which carousel would have my luggage. The loader whisked off my luggage and got it in the bus but was very careful to check he had everything. The driver was very careful. The only snag was he didn't know where my hotel was and it was just as well I did. Despite this a very good service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/10/14 |
Activity Date: | 2015/10/11 |
Reviewed by: Howard
Veltra representative who booked the reservation was friendly and efficient. Roberts Hawaii driver was friendly and arrived on time. Would definately recommend.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/10/05 |
Activity Date: | 2015/10/02 |
Reviewed by: Richard Horton
Great start to the holiday. Roberts rep found us at the airport and our transfer to the hotel was smooth and easy
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/09/23 |
Activity Date: | 2015/09/10 |
Reviewed by: Richard Horton
Driver turned up at the expected time. Easy pick up and ride to airport.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2015/09/23 |
Activity Date: | 2015/09/19 |
Reviewed by: jackiemcb
The lei was beautiful and very fragrant. The greeter was exactly in the right spot and was polite and informative. I was very pleased.
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2015/09/21 |
Reviewed by: Dana, Sydney.
The service was good, arrived on time, driver courteous and helpful.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2015/09/21 |
Activity Date: | 2015/09/09 |
Reviewed by: Dana, Sydney.
The service was good, arrived on time, driver courteous and helpful.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2015/09/21 |
Activity Date: | 2015/09/13 |
Reviewed by: jackiemcb
The greeter was exactly were we were told she would be. The flowers were beautiful and the young women was very helpful. I was very pleased with this offering from start to finish.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/09/20 |
Activity Date: | 2015/09/09 |
Reviewed by: Letitia
The last thing we wanted to do at the beginning of our vacation was arrive in an unfamiliar airport, drag our luggage to wherever the car rental station was, sign a bunch of papers for a car rental, find the car, find the exit, and then find our way across the Island to our hotel. Sounds awful! So instead we were greeted with a friendly Aloha greeting, our bags were fetched from the baggage carousel, loaded into the very comfortable Roberts Hawaii van, and we were whisked across the Island to our hotel quickly and comfortably. It was so easy that we had the friendly Roberts driver pick us up again and return us to the airport. Our driver was at our hotel early, entertained us with stories of Island life on the way, and helped us find our way around the airport as well. Stress free and friendly, the only way to fly!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/09/06 |
Activity Date: | 2015/08/28 |
Reviewed by: Christine
Hotel to Airport:
Got a confirmation email, called to check again the time and location on the day prior to pick up to the airport.
Nevertheless there was a 30 min. delay because the driver "forgot" to pick me up. Had to call 3 times to get things straight. Was on hold first time and got hung upon, second time also got hung upon while on hold. For the third time I got reconfirmed that the driver will promptly pick me up in a few min. which he actually did so I added a star.
Airport to Hotel:
Now this was a nice experience.
Flight got delayed but I think they check flight schedule on a real time basis.
Welcomed on arrival with a shell lei around the neck, there is a desk when you exit the baggage claim area, so it is really hard to miss. Nice van with cool air conditioning right to your door. Highly recommended!
All in all, don't rely too much on the hotel pickup time and arrange it early so that you have some extra time and don't miss the flight even if things get messed up.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/08/23 |
Activity Date: | 2015/08/18 |
Reviewed by: Haydens'
Our flight arrived late but our greeter was there waiting. A great and memorable experience. We will definitely do it again.
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/07/04 |
Activity Date: | 2015/06/11 |
Reviewed by: WannaBeHawaiian2
With less than 24 hours notice, Veltra/Hawaiian Activities surprised our friends (1st time Hawaii visitors)at Kahului Maui Airport with beautiful flower leis. We received smiling pics of them immediately after they were delivered. Would use this company again in a heartbeat!
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Packages: | Classic Orchid Lei |
Attended as: | Families |
Posted on: | 2015/06/29 |
Activity Date: | 2015/06/24 |
Reviewed by: Nancy R.
My flight was 5 hours late and Roberts Hawaiian still took me to the hotel when I arrived. Good service!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/05/29 |
Activity Date: | 2015/05/20 |
Reviewed by: LGoodwin
Thank you to Marisa at Robert's Hawaii and Veltra for a quick response to my earlier concerns regarding shuttle services Mar 13 &14. Not only was there an apology, but also a refund of extra monies caused by the change to service. This is good business practise and much appreciated.
Will use you again on next visits.
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2015/03/31 |
Reviewed by: LGoodwin
My experience March 8 was fine (aside from the driver running a red light and snorting profusely for the duration of the ride; he said at the end of the ride it was due to allergies).
Unfortunately my two children arriving at separate times the following weekend (Mar 13 and 14) was not.
On Mar 13 late arrival my daughter waited for the shuttle, then was informed she would be taking a taxi instead. It took the taxi driver 90 minutes to get her from the airport to Honua Kai because the driver did not know the address (full address provided for the resort as well as its name).
The next night my son and his partner were also rerouted by taxi after waiting a half hour on the shuttle. At least this time the taxi knew the resort but then informed his passengers that tip was not included and asked for $20. As this was our first time to Maui we did not know how to direct taxi drivers, nor that we were expect to pay additional charges after paying for the shuttle when it was booked. (We tip the drivers according to bags, but not for the trip for shuttle service)
In all, two out of three experiences not so good.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/03/29 |
Activity Date: | 2015/03/08 |
Reviewed by: Angela
Great service friendly and caring.
There were 7 of us in our group and the driver was helpful to everyone.
The local information and suggestions provided on the way to the hotel were great and we followed up on some of them.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2015/03/28 |
Activity Date: | 2015/03/06 |
Reviewed by: Angela
Great service - on time, friendly and helpful driver. Informative along the way.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2015/03/28 |
Activity Date: | 2015/03/10 |
Reviewed by: Julie
I was sad to leave Maui, but I took the Roberts shuttle to the airport, and could take in everything while someone else was driving! Our driver made sure that we heard a little more about the island before our departure.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/03/12 |
Activity Date: | 2015/03/09 |
Reviewed by: Julie
My plane was late in getting into Kahalui, but the Roberts Driver was there, holding up my name with a smile. They waited for me, and got me to my hotel. I was tired, and it was great to have someone else doing the driving!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/03/12 |
Activity Date: | 2015/02/26 |
Reviewed by: Gary Allen
The Lei Greeting at the airport has always been a welcomed treat for my wife and especially after 10 hours on flights. I would recommend this Lei Greeting to every man for their wives and daughters.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/03/11 |
Activity Date: | 2015/03/07 |
Reviewed by: Happy fiancé
Delivery and product were great. Had to reschedule at last second due to incompetent airline (island air), were very accommodating and all was perfect.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2015/02/21 |
Activity Date: | 2015/01/30 |
Reviewed by: Tricia
Greg our bus driver was superb! He arrived to our condo on time. We will only this service from know on. It's good to know that they have a handicap van.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families |
Posted on: | 2015/02/19 |
Activity Date: | 2015/02/16 |
Reviewed by: Deanna
Was very unorganized at the airport. Was supposed to be waiting for us when we got off the plane but wasn't and then told us they forgot about us. Once in Van to go to Hotel. The driver was blaring his bebop music. Scheduled a pick up at our hotel once our trip was over and called to confirm pickup and they had us on the schedule for the wrong day. Rescheduled for the appropriate day and confirmed 3 times and they still didn't have us being picked up at the right hotel. Very unreliable and would choose a different way to get to and from the airport but NOT this company.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2015/02/14 |
Activity Date: | 2015/01/25 |
Reviewed by: karen Marshall
Very good,but had to find booth. had taxi meet me because flight was very late,
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/02/10 |
Activity Date: | 2015/02/06 |
Reviewed by: Jesper
Properly on time, good pickup and drive, good personnel.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2015/02/09 |
Activity Date: | 2015/01/23 |
Reviewed by: Jesper
Properly on time, good pickup and drive, good personnel.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/02/09 |
Activity Date: | 2015/01/17 |
Reviewed by: Pradeep R
The Lei was fresh and amazing. They delivered the Lei on arrival even though the booking was made less than 24 hrs before the activity.
Rating: | |
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2014/12/27 |
Activity Date: | 2014/12/24 |
Reviewed by: Bill W.
My shuttle driver and van were there on schedule after my flight arrived. I rode with 2 other passengers to our various lodging in Kihei. The driver was confused as to the exact location of my lodging, but was courteous and friendly to change direction and got me to my destination. The driver offered a great deal of friendly advice in response to passenger questions. A very nice experience.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2014/12/18 |
Activity Date: | 2014/12/07 |
Reviewed by: Bill W.
I took the shuttle from my Kihei condo along S. Kihei Rd to the airport in Kahului. The shuttle was early, I was alone as a passenger and the driver was friendly and professional. It was a perfect experience. Thank you.
Rating: | |
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2014/12/18 |
Activity Date: | 2014/12/15 |
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Reply from activity provider
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Aloha! Thank you for taking the time to review your greeting! We are happy to have given you a touch of Hawaii through these leis, and we hope that your trip to Maui was truly that of paradise. Mahalo! --Jesse I.