Reviewed by: MNH
Visiting Molokai through a guided tour was an experience that I will never forget! I learned about Molokai's history and was able to see the gems this island had to offer. An experience I am willing to do again!
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Packages: | Half Day Tour |
Attended as: | Solo Travelers |
Posted on: | 2016/03/06 |
Activity Date: | 2016/02/09 |
Reviewed by: Danielle Grey
Our tour guide josh was extremely friendly and personable. He seemed to know everything when it came to Maui and the environment in which we were hiking. The lunch was great and you couldn't beat the scenery! Would definitely refer a friend!!!
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Couples |
Posted on: | 2016/03/06 |
Activity Date: | 2016/03/03 |
Reviewed by: Lisa H
My 7 and 11 year old had a great time on the zip line and Aqua ball. The Aqua ball is hysterical. Fun for the whole family!
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Packages: | Aquaball Ride & Zipline Tour Combo |
Attended as: | Families with Young Children |
Posted on: | 2016/02/26 |
Activity Date: | 2015/08/06 |
Reviewed by: mblock
I have done many different tours in Hawaii, and no doubt Jasmine was the best tour guide I have ever had. The tour was perfect from the pick up until the drop-off.
I wasn't sure what to expect since this was my first time on the island but I'm glad I did it. I would never have been able to see this much in one day by myself. She safely drove us through windy and narrow roads and took us to places where large tour buses cannot go.
What a difference Jasmine makes. She is a local Maui girl who deeply loves what she does, she is very knowledgeable and shared interesting facts about Maui's history, culture, geology, ecology, industry etc.
This tour took me to many out of the beaten path places in Maui, giving me memory that will last a lifetime! If you are visiting Maui I highly recommend booking the West Maui Sightseeing Tour!
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2016/02/24 |
Reviewed by: Unhappy
First, once Veltra sells you something, they're done with you until they start pestering you for a review. The actual excursion was by Hike Hawaii. On the day of our trip, they called me at 6:30 AM to tell me that the kayak portion of our trip was cancelled due to high winds. We hadn't scheduled a kayak portion. So they called me at 6:30 AM because they don't have their crap together enough to know what their customers have signed up for. The excursion was basically a brief stroll through the woods, with a little fruit, a bottle of water, and a cookie provided. After paying hundreds of dollars for two of us, they actually cut the trip short and we got back 15 minutes ahead of schedule.
After that, Veltra has the nerve to send you email saying that they're expecting you're review. Not asking for one, just telling you how much they're looking forward to seeing it. There's no opt-out link for this, which I think actually violates certain standards. You have to jump through hoops to have your account removed, even though you never asked for an account to be set up in the first place.
They're pushy, presumptuous, and overpriced.
This review will never be seen because Veltra basically reserves the right to remove anything negative in their terms of use.
Warm Aloha,
Thank you very much for taking the time to write your valuable feedback on your recent experience with us. We work very closely with our activity partners to make sure that our clients are well cared for.
Unfortunately, your original requested date was not available for the short waterfall walk but in an effort to accommodate your request, Hike Maui offered to upgrade you to include optional kayaking and a complimentary lunch. Due to weather, the kayak portion was cancelled and although your lunch was packed, it did not make it to you on the trail. We accept complete responsibility for this mishap and would like to make it up to you with a full refund.
Your Hawaii experience is very important to us and we are sorry that the tour and process of booking did not meet your expectations, please accept our sincerest apologies.
Mahalo Nui Loa,
VELTRA Customer Support
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Packages: | 3 Hour Waterfall Walk & Swim - Easy One Mile Round-trip Hike |
Attended as: | Couples |
Posted on: | 2016/02/22 |
Activity Date: | 2016/02/17 |
Reviewed by: tamamama
昨年の夏、両親、私達夫婦と娘(9歳)の三世代で参加しました。半年たっても、皆で撮った写真を見ると感動がよみがえり、あたたかい気持ちになります。両親も喜んでいました。
ヤマピーさん、やさしくて物知りで、本当にすてきなガイドさんでした。参加した人に喜んでもらいたい、という気持ちが伝わってきました。
ホテルに戻っても興奮して、娘も含めてすぐには寝付けませんでした。
マウイ島旅行の一番の思い出です。
星空ツアーに3世代で参加して頂き、本当に感謝しております。やはり小さいうちにあの星空を見ることは、彼女にとってなにか少しでも心に残る思い出になれば幸いです。また彼女が大きくなり次に見た星空も、自分がご案内出来れば嬉しいです。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2016/02/20 |
Activity Date: | 2015/08/11 |
Reviewed by: Karen
We arrived on Lanai. We were usher to a suburban and driven to Lanai City. We assumed we would get the jeep that we would be able to drive. We were looking forward to the excitement of driving on the rugged roads. When when got to Lanai city we were met by Bruce's in another Suburban. He proceeded to drive us around the island and we never did get the jeep. Not sure what happened. I asked twice if this was the correct tour and told yes it was. Bruce's was awesomeness but it was not the tour we signed up for.
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Packages: | Half Day Tour |
Attended as: | Couples |
Posted on: | 2016/02/19 |
Activity Date: | 2016/02/16 |
Reviewed by: kaz
初めてラナイ島に行きました。どんなところか下調べもせず行ったのですが、英語のみのガイドさんもとても解りやすい単語を選んで説明してくれて、ラナイ島の歴史と今を観光できました。英会話の練習のつもりでチャレンジしてみてください。ブルースが困り顔ながら丁寧に返事をしてくれますよ。
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Packages: | 半日プラン |
Attended as: | Friends |
Posted on: | 2016/02/08 |
Activity Date: | 2016/01/17 |
Reviewed by: みぃこ
マウイ島は気に入って何度か旅行しています。
以前からずっと気になっていた評判の良いヤマピーさんのツアーに今回参加して、何故もっと早く参加しなかったんだろう!と思えるぐらい素晴らしいツアーでした。サンセット・星空が綺麗なのはもちろん、ヤマピーさんの心遣いがとにかく素晴らしかった。色々と楽しませてくれ、ツアー参加者の事を第一に考えてる内容だと思いました。高齢の母と参加したので星空を見る際に毛布とイスがあったのは助かりました。昔にハワイ島で星空のツアーに参加した時は毛布・イス・温かい飲み物はなく寒かった記憶しかなかったのですが今回は全然違い楽しい思い出となりました!お手洗いをこまめに取ってくれた事も有難かったです。母も楽しんでくれたようで良かったです!また機会があればヤマピーさんの他のツアーも参加してみたいです☆ありがとうございました!
ツアーご参加本当に有難うございます。3000メートルは気圧が低く、やはり椅子に座って星を見るのがベストな天体観測だと思います。とても親孝行のみぃこさんに自分も心を動かされました。お母様にも宜しくお伝えください。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2016/02/06 |
Activity Date: | 2016/01/14 |
Reviewed by: HIDEMI Yokota
I used to have a Jeep CJ-7 in my college days in Philly. On this trip, We had such a fun time and amazed by nature and landscapes.
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Packages: | 2 Door Jeep Rental |
Attended as: | Friends |
Posted on: | 2016/02/06 |
Activity Date: | 2016/01/17 |
Reviewed by: ゴザマット
とても楽しく参加できました。やはり頂上は1月だったこともあり、激寒です!自分でも手袋や帽子を持って行った方がいいですね。ガイドはRick,とても楽しくガイドしてくれました。
月が明るすぎたので、星4つとしましたが、それがなければ、5つですね!予約の前に月のチャートを確認して予約するといいかもしれません!
確かにその通りで、月齢表をご覧になって旅行の日程を決められたらベストだと思います。サンセットの時間とムーンライズの時間がずれていれば(最低2時間)満月でも問題ありません。新月が、星空観測に関しては1番の好条件です。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2016/02/02 |
Activity Date: | 2016/01/19 |
Reviewed by: Yamapee-fan
念願のハレアカラにリピートできました!
皆様が書いてらっしゃるとおり、前回とかわらずYAMAPEEさんの良い笑顔、トークに迎えられ、ツアーの皆様の雰囲気もよく、大型バスにはないアットホームな感じでスタートしました。
夏の土星や月面のアップも感動的でしたが、冬の新月の星空は神聖さそのものでした。
いつ来ても違う表情をみせてくれるハレアカラの懐の深さ、満天の天プラに細胞の一つ一つが喜んでいたと感じます。前回は北斗七星の死兆星など見れましたが、今回はオリオン座のベルト下の、くの字の下の星がみんな見れたり、アンドロメダ星雲などを見せていただけました。
目の前の空が全部星で埋め尽くされているなんて体験できません。。。
ハワイにいって、マウイ島を知らないのは勿体ないし、マウイまでいって、ハレアカラに登らないのは本当に勿体ないことだと思います。
ぜひぜひ同じ体験を分かち合いたいなと、また友人達にしつこくしそうです。
一緒にいらした方、楽しかったですね!!
大阪チームの方、入れてくださってありがとうございました!
素敵な写真がとれていましたね。嬉 専用のフレーム買ってしまいました!!
YAMAPEEさん、今回もプロ中のプロのご案内ありがとうございました!!
リピーター続出なので3055回を過ぎても、お元気でツアーつくっていってくださいね~
本当に幸せ感いっぱいの楽しいツアーでした。 感謝、感謝です。
またの再会を楽しみにしてます。
再会出来て本当に嬉しく思います!このようなご意見を頂くと、長年この仕事をやってきて良かったと、つくづく痛感致します。また皆様とお会い出来ることが明日の糧になっているということは、間違いありません。次の再会まで頑張りますね!
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2016/01/20 |
Reviewed by: larutan
毎回マウイでは、ゴルフをする以外は、ホテルでのんびりしていましたが、
今回初めて、マウイでの観光ツアーに参加しました。
お天気にも恵まれ、
最高のサンセットと星空を見ることができました。
山頂までは、ガードレールのないワインディングロードが続きますので、
ツアーを利用して、本当に良かったと思います。
山頂での説明や、望遠鏡での観測も楽しめました。
夕食は、パック入りのお寿司をスーパーで購入します。
50代の夫婦にとっては、
これもまた非日常の経験で、楽しめました。
今回は、若い日系男性の担当でした。
まだ経験が浅いようでしたが、一生懸命さが伝わってきました。
ただし、
あれだけの美しい星空は、恐らく人生最初で最後!?
静かにじっくり見たかったですね。
星の説明は、とても興味深く聞いていましたが、
激寒の中、
ご自分の経歴や、仕事への思いを延々と語られたのには
ちょっと閉口しました。
また、ご自分の会社の素晴らしさを伝えようと、
他の会社の悪口を言われたのもNGですね。
若さ故の情熱の空回りでしょう。
今後が楽しみな方です。
おっしゃるとおり、会社としては、
しっかりした誠意のある会社だと思います。
機会があれば、別のツアーにも参加したいと思います。
色々とご指摘頂き有難うございます。彼には注意点等を指導致しました。やはりお客様の観点に立ち、ツアーを遂行することが第一だと思いますので、これからも皆様が満足されるツアーを目指します。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2016/01/06 |
Activity Date: | 2015/12/06 |
Reviewed by: M Lizalde
Ziplining is something I've been wanting to do for the longest time, but my fear of heights would win all the time! I am so glad I went ahead, despite my fears. Turns out, there was nothing to fear. Our Guides, Aka & Kyle (spelling) were fantastic! Safety First! Then they made it very safe, simple and easy to zip thru every course. Got paired with a great team as well. We all hit it off and had a blast. Beautiful weather, scenery was amazing. Next time I'm n Maui, I will Zipline again.
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Packages: | Haleakala Zipline Adventure |
Attended as: | Families |
Posted on: | 2016/01/05 |
Activity Date: | 2015/12/02 |
Reviewed by: Sharon SH
My family and I had an amazing day with Dawn as our guide on this excursion. She was knowledgable, friendly, smart, skilled, and funny! The excursion itself introduced us to the rain forest of Maui which was beautiful in its terrain and a bit challenging to navigate. Dawn gave us all the confidence we needed so we could rise to the challenges while being gracious to those who did not choose some aspects (cliff jumping) of the tour. Overall, it was a highlight of our entire Hawaiian trip. Dawn was fantastic. Lastly, the water shoes (available for a nominal charge) are a necessity.
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Packages: | Morning Tour - Meet in Central Maui |
Attended as: | Families |
Posted on: | 2016/01/04 |
Activity Date: | 2015/12/31 |
Reviewed by: Debz
This is my second time with this tour. Dawn was our guide, she is very friendly, funny, kind and knowledgeable about the area, the vegetation and the threats to the eco- system in Hawaii. She did some cliff diving, took us on an off the beaten path hike that was something I would never do, including going in twice into freezing water up to my chest. We were exhausted but it was an amazing day. The fresh fruit on the trip and the openness to do things that the group waned to do, such as stopping at both the black and red beaches and getting Hulihuli chicken was great.
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Packages: | 11 Hour Full-Day Hana Tour & Seven Sacred Pools - Challenging 4.5 Mile Hike |
Attended as: | Couples |
Posted on: | 2015/12/21 |
Activity Date: | 2015/12/13 |
Reviewed by: SF2
Good insights from the friendly shuttle bus driver made the day perfect
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2015/12/06 |
Activity Date: | 2015/11/14 |
Reviewed by: みぃちゃん
ホテルへのピックアップから最後まで、細かいところまで最高のおもてなしを感じるツアーでした。
ガイドのヤマピーさんがお迎えに来て下さり「あ。テレビで見たことある~!この方!!」って感動。とってもお話上手、フレンドリー、何よりも私たちの為に真心感じるおもてなし。社内の音楽のチョイス、知識豊富なトーク、最後まですばらしいツアーでした。
また参加します!
写真にアップしたクリスピードーナッツは日本未発売。こんなところにも気配り感じます。
車内でかかる音楽を聴いて頂くと自分の歳が分かってしまうのが珠に瑕ですが(笑)喜んで頂けて嬉しいです!次にまたあの懐かしの新バージョンをお聴かせ致します!
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2015/12/06 |
Activity Date: | 2015/05/02 |
Reviewed by: jackie
Such an awesome experience.. Koko and Chris were so awesome, funny and very helpful.
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Packages: | 8-Line Kaanapali Zipline Tour |
Attended as: | Couples |
Posted on: | 2015/12/06 |
Activity Date: | 2015/12/03 |
Reviewed by: うみがめ
今回、6日間のハワイ旅行でたくさんのツアーに参加しましたが、間違いなくNo.1のツアーです。
ハレアカラ山頂から見える色鮮やかなサンセット、180度見渡せる星空、ともに今までの人生の中で一番綺麗でした。
景色だけでなく、山内さんのお話で、純粋な心を思い出しました。
帰国後も、たまには夜空を見上げて、マウイ島の星空&山内さんのお話を思い出したいと思います。
また来ます!
ツアー参加有難うございます。心に残るツアーをこれからも目指して頑張ります!また何かでくじけるようなことがあれば、是非マウイ島に訪れてください。再会を楽しみにしております。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2015/11/29 |
Activity Date: | 2015/11/27 |
Reviewed by: Kayleen
We enjoyed the Sunrise and Downhill Bike tour, but a mix up was done on the Zipline and we missed out on the 5 line Zipline tour. The company made it up to us by offering an eight line or the 4 zip and dip line. We had to wait until the afternoon for the Zip and Dip, which was enjoyable, but I really wanted the Indiana Jones type bridge and the pendulum zipline. The staff on all three advents were excellant. They worked hard to make sure that all of the participants were safe and enjoying themselves. Once they found out that we were suppose to be on the 5 line Zipline tour, they worked hard to make it right.
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Packages: | 3 Tours Combo: Summit Sunrise, Bike & Zip |
Attended as: | Couples |
Posted on: | 2015/11/29 |
Activity Date: | 2015/11/03 |
Reviewed by: Jamie
Came to Maui for my honeymoon and of course had to do zip line. Read great reviews about this spot so we booked the 4 line zip n dip. It definitely lived up to all the reviews. Amazing views of the mountains and ocean and awesome employees. They made the experience that much more fun. Next time we're in Maui we will for sure be doing the zip n dip again. Would definitely recommend it to everyone!
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Packages: | 4-Line Zip 'n Dip Tour |
Attended as: | Couples |
Posted on: | 2015/11/17 |
Activity Date: | 2015/11/10 |
Reviewed by: よこはまのちーさん
マウイは今回で4回目ですが、山へ行くのは初めて。時間通りにやまちゃんさんがホテルに迎えにきてくれました。行きの車中では、みんなの出身地を聞いたりして賑やかな時間でした。途中お土産屋さんへ立ち寄り、やまちゃんお薦め商品を試食して購入したりしました。山頂に着くころにはサンセットタイム、山頂は雲の上です。サンセットは赤いだけではなく、青い色との何層にもなってました。その後、少し下山して車中でお弁当。食べ終わり、みんなで下を向いて外へ、見上げた空はなんとプラネタリウムでした。肉眼で見る天の川!!!望遠鏡を使って土星も見ることができ、感動感動でした。命の洗濯ができたと言っても過言ではないと思います。やまちゃんのわかりやすい星の説明、一人一人への気遣いははプロ中のプロだと思いました。
同じ横浜の出身でしたね!日本ではなかなか見れない夕焼けと星空を楽しんで頂き、喜ばしく思います。星空は我慢に我慢を重ねて、みんなで「せーの」で見ることにしており、やはり暗くなるまで「下を向いて歩こう」は必要なのです(笑)また是非お目にかかれることを楽しみにしております!
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Couples |
Posted on: | 2015/11/14 |
Activity Date: | 2015/10/30 |
Reviewed by: tomomi
ガイドはリックさんという、一年前までは結婚式のプランナーをされていたという、日本語ペラペラの方。たまにオヤジギャグも炸裂します(笑)
途中のクリスピークリームでは日本にないフレーバーのものをいただき、とても美味しかったです。こちらで販売している中では甘さ控え目とのことでしたが、充分甘かったです。
夕飯を購入しにスーパーへ立ち寄ったのですが、珍しいお寿司にテンションが上がりました(笑)こちらもすごく美味しかったです。
もちろん夕日も星空も素晴らしかったです!
夕日が沈むときにはグリーンフラッシュが見れ、満月だったので星空は期待していなかったのですが、天の川も見れ、とても感動しました!
私はヒートテックやTシャツ、トレーナー、インナーダウンなど、計6枚着て、その上にレンタルのダウンを着たのですが、それでも全然寒かったです。
でも寒くても参加する価値はあると思います!
ツアー参加有難うございます!皆様マウイ到着2日目3日目の方も多く、そろそろ日本食も恋しいかと思い、夜は日本食のお寿司をご用意しております。これも皆さんご自分で決められるようにしているので、夕食は1つのお楽しみです。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Friends |
Posted on: | 2015/11/08 |
Activity Date: | 2015/10/27 |
Reviewed by: 古田時枝
83才の義母を連れて家族6人で参加しました。
20年前にも、実母(75才)と、幼い娘とともにサンライズを見にいきました。
今回は、サンセット以上に星空が素晴らしくて~!
山ちゃんの説明と観測、楽しかった!!!
ありがとうございました。
山頂まで車で登ることが出来るので、お年寄りから小さい子たちまで参加することが可能です。とても83歳には見えないお母様で、また是非ツアーに参加されてください。
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Families |
Posted on: | 2015/11/02 |
Activity Date: | 2015/10/08 |
Reviewed by: AZ jeepers
We booked a Maui to Lanai Ferry tour with a jeep rental from Veltra. When we arrived at the ferry the clerk was extremely courteous and had our tickets ready for us. The ferry was on time and we had a smooth ride over to Lanai. The shuttle driver was at the landing when we arrived and he was very informative about the island and dropped us at the jeep rental location and reminded us when he would be there to return us to the ferry. We had a yellow 2 door jeep waiting for us and we were given a map on where we could drive. Lanai apparently had a ton of rain and most of the roads were not accessible for us. We really wanted to drive to Shipwreck Beach and fortunately it was the only dirt road open to us. We had a nice hike out to the end of the point and saw turtles and some fascinating washed up debris. We found a Mouflon sheep horn on the beach and small shells, bobbers, rope, and misc. trash. The rusty tanker was really awesome! When we walked back we stopped for lunch on the square and went back to our pickup point. The ferry back was a little rougher, but we arrived on time back at the dock. Glad we went, just disappointed about the other closed trails. I gave it four out of five stars because everything was great except the rain closed all but one of the trails, not the fault of the tour agency.
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Packages: | 2 Door Jeep Rental |
Attended as: | Couples |
Posted on: | 2015/10/31 |
Activity Date: | 2015/10/10 |
Reviewed by: Arcglasgow
The Maui and Lanai providers were both very well organised which was particularly good as I had only been able to book this at the last minute. Bruce the guide and driver was knowledgeable and fun to travel with, a very pleasant man. He also gave me lots of good advice about where to go in Lanai City as I had opted to stay there for a while, He also ensured I knew how to get back to the ferry. The ferries were very well run.
Rating: | |
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Packages: | Half Day Tour |
Attended as: | Solo Travelers |
Posted on: | 2015/10/14 |
Activity Date: | 2015/10/12 |
Reviewed by: taka
下界は晴れ時々曇り。夕方、頂上へ近ずくと天候は良好。
山頂は、夕日が綺麗に見えて最高でした。
日が落ちてくると空が暗くなり目を閉じてしばらくしてから目を開けた時、空に天の川が綺麗に見えました。下界ではこんなに綺麗には見えませんよ。
この後、天気が急変し雨が降り出し、星を見ることはできませんでした。
しかし、このツアーは綺麗な星が見えるまで一部負担でリベンジできるとのことなので、次回のツアー参加に期待して下山しました。
山の天気は予想がつかないことが起こります。基本的には雲の上に行くので天気は晴れることが多いのですが、年間20%は見れない日もでてきます。自社ではリベンジ制度を導入しているので、入園費とお弁当代は別途になりますが、見れるまでご参加できます。是非また満天の星空を見に来てくださいね!
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Packages: | 大人2名以上(2020年3月まで) |
Attended as: | Friends |
Posted on: | 2015/10/09 |
Activity Date: | 2015/09/29 |
Reviewed by: Miked
This was a fun experience! Our guides Adam and Drew were great. They made sure everyone had fun and was safe doing it! Great view as you zip down the lines!
Rating: | |
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Packages: | 8-Line Kaanapali Zipline Tour |
Attended as: | Couples |
Posted on: | 2015/10/04 |
Activity Date: | 2015/09/30 |
Reviewed by: mauiwowie
After taking a nice short drive to the Fruit Farm, we arrived at its beautiful location and were immediately greeted by the staff. We were invited up to the farm's gazebo and offered several varieties of fresh dragon fruit. Upon confirming with the staff, we were told that we had only booked the Zipline Adventure Tour even though we had intended to do the combo tour. I guess what happened was that I had originally booked the combo tour but thought I didn't and actually ended up booking the wrong tour. This is nothing related to the actual tour itself, but I would recommend that hawaii activities more clearly distinguish the different options to avoid confusion for others.
Letting the staff know this, they were happy to add the aquaball adventure to our package. Since we were the only ones in our group, we had plenty of time to enjoy the zipline and the aquaball as well. The whole entire staff was both friendly and professional, and we highly recommend this activity to others.
Rating: | |
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Packages: | Single Line Zipline Adventure (4 rides) |
Attended as: | Couples |
Posted on: | 2015/10/03 |
Activity Date: | 2015/09/24 |
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Wow, thank you for your beautiful review. I feel touched by the warmth of your words. I too had an awesome day. Thank you for such great company! Wishing you many more moments of joy, love and laughter together. Warmest aloha... Jasmine