Reviewed by: Doug Gruber
The snorkeling was very crowded. Can’t count the number of times I got hit in the head with one of their little glass bottom floating devises. Had to quit early because the waves were getting to big. Not their fault I know. The food wasn’t good and some of my family members had moldy buns. Did get to see some whales and turtles.
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2024/01/03 |
Activity Date: | 2023/12/28 |
Reviewed by: Mindyandken
Crew went out of their way to ensure we saw whales. They were very knowledgeable and answered questions
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Packages: | 11:00 AM Whale Watch Sail |
Attended as: | Couples |
Posted on: | 2023/12/19 |
Activity Date: | 2023/12/17 |
Reviewed by: Vicky
We had so much fun during our Lanai trip. We saw whales, and dolphins on the way there and our way back to the harbor. The snorkeling was great and the staff were so caring and knowledgeable! The lunch was also a highlight for me, I wasn’t expecting such a nice spread. I cannot recommend it enough, it was truly worth it.
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2023/12/12 |
Activity Date: | 2023/12/09 |
Reviewed by: DM
Enjoyed Food and Ambience and Show, Actual Show could have been little longer not including the dinner time.
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Packages: | Standard Seating |
Attended as: | Families with Young Children |
Posted on: | 2023/11/27 |
Activity Date: | 2023/11/24 |
Reviewed by: Calvin
The aquarium is nice,but I had to wait 15 minutes for a Supervisor came to verify my digital ticket.The perdon at the desk couldn't find it.
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Packages: | General Admission Ticket to the Maui Ocean Center |
Attended as: | Couples |
Posted on: | 2023/11/05 |
Activity Date: | 2023/11/03 |
Reviewed by: 体験者
珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく(見逃したかも)、たまたま残金があったからすぐに支払えた。
ただ、5から6時間(早く行くと12時まで6時間必要になる)を設定するのに手間取った。その他を選んで12時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。
Aloha,
Maalaea Harbor parking is run by a company called Secure Parking Hawaii. I am very sorry to hear they towed your vehicle. We unfortunately have zero connection with their services... this is why our crew was unable to assist. The parking company also have a pay station at the harbor if you are unable to pay with your personal device. I wish there was a way we were able to assist guests with this, but it completely out of our control.
Mahalo,
Nikki
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Packages: | 基本プラン |
Attended as: | Solo Travelers |
Posted on: | 2023/10/04 |
Activity Date: | 2023/09/18 |
Reviewed by: Abraham
Amazing experience food was delicious the performance was fantastic everything was great
Aloha Abraham,
Thanks for taking the time to share your experience and your glowing review! We are so happy to hear that you had a great time and will pass on your accolades for the meal to the hotel. Mahalo!
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Packages: | Premium Seating |
Attended as: | Couples |
Posted on: | 2023/09/27 |
Activity Date: | 2023/09/25 |
Reviewed by: Kara
Great food, awesome entertainment, would love to learn the secrets those fire dancers know!!
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Packages: | General Seating Package |
Attended as: | Couples |
Posted on: | 2023/09/18 |
Activity Date: | 2023/07/27 |
Reviewed by: Kara
Pods of dolphins made the whole family swim! Lots of knowledge given while on board.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2023/09/18 |
Activity Date: | 2023/07/25 |
Reviewed by: Kara
The meals on board were amazing and the sunset alongside too was great. Sending our love to families on Maui
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Packages: | Sunset Dinner Cruise |
Attended as: | Families |
Posted on: | 2023/09/18 |
Activity Date: | 2023/07/24 |
Reviewed by: Kara
Delicious food, the service and routine of the evening ran really smooth, one of our favorite nights on island!
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Packages: | General Seating Package |
Attended as: | Couples |
Posted on: | 2023/09/18 |
Activity Date: | 2023/07/21 |
Reviewed by: Kara
Delicious dinner and a fun evening on the water! Would do it again :)
Mahalo Kara, We are very humbled by your compliment thank you for taking the time to send your feedback we humbly appreciate it. Best Regards, Blossom
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2023/08/24 |
Activity Date: | 2023/07/20 |
Reviewed by: Kara
Me and my fiance had a great time, we send our hearts to Maui.
Mahalo Kara! Your compliment means a lot to us, we appreciate your feedback. Best Regards, Blossom
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Packages: | Sunset Dinner Cruise |
Attended as: | Friends |
Posted on: | 2023/08/24 |
Activity Date: | 2023/07/12 |
Reviewed by: Anonymous
Loved Molokini, but the boat experience was just okay. The crew seemed short/curt and not very welcoming. There was one crew member that was absolutely wonderful, friendly, and inviting. It also felt like a heavy sales pitch once you boarded. Everything, from additional gear (wet suit), scuba, photos, all costs extra and it's not cheap. Food was just okay. Also, know that when you snorkel, they limit you to how far from the boat you can go. All that said, the water and natural beauty was incredible. I recommend it for that reason alone.
Thank you for choosing the Four Winds. Safety is always our top priority, so we do let our guests know what the safe parameters are, as far as the distance you can swim away from the boat. This is only to protect our guests and to make sure everyone is safe.
Mahalo!
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2023/08/22 |
Activity Date: | 2023/07/26 |
Reviewed by: Z Living
Great experience especially with young kids. See-through boats for our 2 and 4 year olds were outstanding. Crew was great too
Thank you for choosing the Four Winds!
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2023/08/22 |
Activity Date: | 2023/07/12 |
Reviewed by: Kara
Amazing views, super friendly staff, felt very safe, all in all a great family experience!
Thank you for the 5-stars!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2023/08/22 |
Activity Date: | 2023/05/28 |
Reviewed by: Adam
We booked this snorkel trip and was able to get all preliminary questions answered before trip. Once arrived the staff was incredibly friendly and accommodated all our needs. They assisted with two adults and toddler for snorkeling experience that was unforgettable and fun for everyone. We will be repeat customer if another trip to Hawaii.
Thank you for joining us!
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2023/08/22 |
Activity Date: | 2023/06/21 |
Reviewed by: Kara
We loved this event- our kids had fun with the dancers before the show!
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Packages: | General Seating Package |
Attended as: | Families |
Posted on: | 2023/08/21 |
Activity Date: | 2023/07/18 |
Reviewed by: Kara
Fun evening on our honeymoon! We would visit this fabulous crew again- MAHALO!!
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Packages: | General Seating Package |
Attended as: | Couples |
Posted on: | 2023/08/21 |
Activity Date: | 2023/07/18 |
Reviewed by: Anonymous
This is a beautiful setting, incredible food, and wonderful music. I highly recommend this experience while in Maui. We would absolutely go again.
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2023/08/19 |
Activity Date: | 2023/07/24 |
Reviewed by: David Jones
We have been to this Luau several times and always have a great time. We always come here when we visit Hawaii.
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Packages: | Table and Chair Seating |
Attended as: | Families |
Posted on: | 2023/08/19 |
Activity Date: | 2023/07/28 |
Reviewed by: Kara
This show was great! Everyone was very friendly, great food and drinks. Definitely worth the money! Would go back again sometime.
Rating: | |
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Packages: | Standard Luau Package |
Attended as: | Families |
Posted on: | 2023/08/14 |
Activity Date: | 2023/07/09 |
Reviewed by: Kara
Lovely evening with very friendly staff! Mahalo for the great experience in Maui!
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Packages: | General Seating Package |
Attended as: | Couples |
Posted on: | 2023/08/14 |
Activity Date: | 2023/06/30 |
Reviewed by: Kara
Delicious foods, and the music was amazing, we wish we could be back!
Rating: | |
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2023/08/14 |
Activity Date: | 2023/06/29 |
Reviewed by: Kara
Great show and great staff loved maui and this evening
Rating: | |
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Packages: | General Seating Package |
Attended as: | Couples |
Posted on: | 2023/08/13 |
Activity Date: | 2023/06/25 |
Reviewed by: Kara
A lovely evening full of fun memories! Great food too.
Rating: | |
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Packages: | General Seating Package |
Attended as: | Families |
Posted on: | 2023/08/13 |
Activity Date: | 2023/06/19 |
Reviewed by: Stacey
Luau was perfect and authentic the servers we really friendly and attentive. The entertainment was wonderful! The food was pretty good some items we absolutely loved and others could pass on. Overall the experience was amazing would highly recommend it!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2023/08/04 |
Activity Date: | 2023/08/02 |
Reviewed by: Kara
an amazing evening! these acknowledged our anniversary with a dessert personalized, wonderful!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2023/07/31 |
Activity Date: | 2023/06/16 |
Reviewed by: Kara
Great views of the Maui mountains from the sea, a delicious dinner as well. It was one of our favorite evening on the honeymoon.
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Packages: | Sunset Dinner Cruise |
Attended as: | Couples |
Posted on: | 2023/07/31 |
Activity Date: | 2023/06/10 |
Reviewed by: Alcocer and Kennedy
What a wonderful way to spend the day!
The entire staff was AMAZING - they all worked together like a well oiled machine! Very friendly, knowledgeable and attentive.
Snorkeling was so much fun!
Good food, there was something for everyone!
Captain Andrew’s jokes WERE funny!
Perfect for all levels, lifeguards in water and on the boat making sure everyone was safe.
Would do it again in a heartbeat!
Thank you for a spectacular experience!!!
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2023/07/29 |
Activity Date: | 2023/07/27 |
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Reply from activity provider
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Aloha,
Thank for your choosing the Four Winds.
I'm sorry you felt the snorkeling location was crowded; Christmas time is the busiest time of the year on Maui, as I'm sure you could tell by the plane ride over.
Our hot BBQ lunch is a staple on our vessel, I am so sorry to hear that this wasn't the case for you and your family. I will be sure to pass your comment on to our management team.
Aloha,
Nikki