Reviewed by: Allie
I booked the west side snorkel safari online and was initially booked into the wrong time slot due to a glitch in the system. This wasn't a big deal. They were very helpful in sorting this out and assured me that they were working on fixing the glitch. The morning of the tour however, I took a taxi out to the meeting point only to be told that the trip was canceled due to high winds (it seemed calm to me, but I'm not an experienced ocean kayaker) $55 later I was back where I started. To be fair, they did try to phone me, but I did not have my phone turned on because I was trying to avoid roaming charges. I do not feel that one attempted phone call is sufficient customer service. I would have appreciated an email (this is how I had been communicating with the company from the beginning). I would suggest that anyone booking a similar tour contact the office before you leave in the morning to confirm that it will proceed as scheduled.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/10/13 |
Reviewed by: Laura
Kayaking tour guide was friendly and informative. He gave us simple directions for basic kayaking and we did well. We followed him away from the crowd up the coast to clearer waters. Saw all kinds of fish, he pointed out a turtle, and also gave us information about the islands. Just the right amount of time. We were also given juice. One item to improve upon is cleaner snorkels as our friend found hair on hers. Although we snorkeled near our hotel and saw as many fish and turtles we enjoyed this kayaking experience.
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Packages: | West Side Snorkel Safari [3 hours] |
Attended as: | Friends |
Posted on: | 2014/09/27 |
Activity Date: | 2014/09/19 |
Reviewed by: mushi
これはツアーのせいでなく・・・クジラをあまり見ることができませんでした。
ツアー自体はとてもスムーズでよかったとおもいます。
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Packages: | 7:30出港 |
Attended as: | Solo Travelers |
Posted on: | 2014/09/07 |
Activity Date: | 2014/01/14 |
Reviewed by: DAI
日本人の ガイドさんも たまたま 乗り合わせてくれてとてもよかったです
子供、と妻は 船酔いで ダウンでした
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Packages: | おすすめプラン |
Attended as: | Families |
Posted on: | 2014/08/06 |
Activity Date: | 2014/03/30 |
Reviewed by: Caitlin Stein
I would give this 4 1/2 stars! My husband and I ended up getting a private tour because no one else signed up! Our guide was great (didn't give name)-he constantly was bringing things back up to the surface to show us and was very knowledgable about anything we asked about. I had a very personal and special experience with a female turtle while snorkeling and we saw some while kayaking, but I thought we would see more at the turtle cleaning station. Would recommend this to anyone with experience. The total time was good but we wish it could have been a little longer-our guide didn't want us to be on choppy waters. Our tour was around 3 hrs. They provide you with snacks and water. Our guide was snapping pictures for us and will e-mail them to us for free! Can't wait to see them! Mahalo to our guide and this company!!
Tip: After you are done, ask your guide about the Jaws Food Truck-delicious fish tacos and burritos with snacks and smoothies!
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Packages: | Temporarily Unavailable -South Shore Explorer (4-mile Paddle) |
Attended as: | Couples |
Posted on: | 2014/07/16 |
Activity Date: | 2014/07/04 |
Reviewed by: papasan
子供2人連れて、朝一のお得プランでした。ダイナミックな姿が見れてみんな感動です!
近くのフリー(パブリック)パーキングは帰るころにはいっぱいになっていたので早めに行ったほうがいいですね。
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Packages: | 7:30出港 |
Attended as: | Families with Young Children |
Posted on: | 2014/05/17 |
Activity Date: | 2014/03/28 |
Reviewed by: nst
早朝ツアーに参加しました。クジラも見られたし、料金も安くなっていたので、良かったです。ただ、日本語ガイドの方はいらっしゃいませんでした。日本語ガイドが必要な方は早朝は避けた方がいいかもしれません。
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Packages: | 7:30出港 |
Attended as: | Families |
Posted on: | 2014/05/06 |
Activity Date: | 2014/04/08 |
Reviewed by: 匿名希望
たくさんのクジラをみることだでき、感動です!!
朝の海は気持ちよいですよ。
ただ、船乗り場がたくさんあり、わかりづらかったです。
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Packages: | 7:30出港 |
Attended as: | Couples |
Posted on: | 2014/05/06 |
Activity Date: | 2014/02/12 |
Reviewed by: KHansen
Exceeded my expectations for so late in the season. Saw more whales than expected and learned a lot about their behaviors. Excellent photo opportunities too.
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Families |
Posted on: | 2014/04/28 |
Activity Date: | 2014/04/23 |
Reviewed by: puko
小雨ぱらぱらのお天気で肌寒いし、低めのテンションでのスタート。クジラさんもお天気悪いから、まだ寝ているのかもしれない。。。ますますテンション低めの船内でしたが、クルーズの後半になると、あっ!あそこ!!!あっ!こっち!!!とクジラさんが登場してきてくれました。しかもかなりの至近距離まできてくれて、ブリージンクの潮がかかるくらいです。早朝プランはお天気によってクジラさんに会える確立が違ってくるのかもしれませんね。でも、会えると満足度100%なアクティビティです。
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Packages: | 7:30出港 |
Attended as: | Friends |
Posted on: | 2014/04/22 |
Activity Date: | 2014/02/02 |
Reviewed by: Ellen
早朝プランを予約した。
6時半ぐらい出発して、シェラトンからあまり遠くので、タクシーで15分ぐらいでハーバーに着いた。船揺れが結構う激しかったけど、なん匹の鯨を見れてよかったです。鯨が出てくるのが一瞬なんだから、写真がうまく取れなくてちょっと残念です。
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Packages: | 7:30出港 |
Attended as: | Friends |
Posted on: | 2014/04/22 |
Activity Date: | 2014/04/15 |
Reviewed by: Ultrasonics21
I know every whale watch is a different experience but this was the best whale watch cruise ever. The crew was extremely knowledgeable and the captain seem to have a knack to know where they were going to be and how to move into the best position. The boat was two decks and you could move freely between them. It's a bigger boat which some say is worse for fighting for rail space when whales are spotted but I saw a smaller boat next to us and the waves were rocking them almost out of the water while our boat was barely rocking. We got lucky enough to spot two sets of whales and some bottle-nose dolphins even though it was the end of the season. The second set of whales came right up next to our boat and hung around for a while for us to get a really, really close look.
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Couples |
Posted on: | 2014/04/20 |
Activity Date: | 2014/04/13 |
Reviewed by: たーさん
朝の時間帯で予約しました。港まではすぐ行けましたがチェックインの場所が迷いました。
海に突き出た一番大きい桟橋の中にある小屋でした。行列の影で見えない可能性もあるので注意してくださいね。
さて、船は2階建てで好きな場所に座りクルーズしますが、クジラが出るたびに人々が右に左に移動する感じでした。
遠く近く合わせて何回も見れました。
ジャンプは見れなかったですがかなり満足のクルーズでした。
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Packages: | 7:30出港 |
Attended as: | Families |
Posted on: | 2014/04/19 |
Activity Date: | 2014/02/07 |
Reviewed by: Jesse
This was a great adventure! The staff was quite fun to be around. One of the crew-- Alex (I believe) was especially great in providing information and he had great energy and an awesome attitude!
We would definitely recommend this cruise!
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Families |
Posted on: | 2014/04/15 |
Activity Date: | 2014/04/11 |
Reviewed by: umehara kanichi
Lahaina隣のKaanapaliの民宿に宿泊、6時50分出発、パブリック駐車場迄5分、その後5分歩いて集合場所に行った。すでに大勢の観光客が集まっていた。
7時半に乗船し2時間のウオッチング。写真で見るようなクジラを期待していたが、この日は少し尾ひれが見えただけ。シーズン終わりの感がした。来年再チャレンジしたい。
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Packages: | 7:30出港 |
Attended as: | Couples |
Posted on: | 2014/04/13 |
Activity Date: | 2014/04/02 |
Reviewed by: Funky Oyaji
家族4人の3泊5日初マウイ弾丸旅行の3日目、日本語ガイドが乗る時間帯ではないが海を見ていればクジラが観れるだろうと早朝のツアーが割安だったので参加しました。ほかのツアーの船がいかない沖まで行っていたように思えます。船のすぐ前を横切るクジラにも会えました。・・・そしてなんとガイドさんもIncredible!と叫ぶほど最高の写真が撮れました。しかもiPhoneでです。初マウイで最高ホェールウォッチングでした。また参加したいと思います。
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Packages: | 7:30出港 |
Attended as: | Families |
Posted on: | 2014/04/12 |
Activity Date: | 2014/03/21 |
Reviewed by: Olesons
This cruise was awesome, the staff were very knowledgable, fun and professional all at the same time. We had a lot of fun. Saw a few whales as well
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Couples |
Posted on: | 2014/04/09 |
Activity Date: | 2014/04/02 |
Reviewed by: Timothy Lam
It was a great whale watching tour for family. The crews are friendly and knowledgeable. We enjoyed the time a lot...
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Families with Young Children |
Posted on: | 2014/04/06 |
Activity Date: | 2014/03/16 |
Reviewed by: 上海蟹
3月8日に参加しました。3度目の参加です。
今回は日本人御一行様約20名も一緒でした。もちろん日本人ガイドさんも乗船
一言でいうとうようよいます。
前回、前々回は3月末だったこともありますが今回が一番です。
ブリーチングも何度となく見ることができ、尾ひれで海をたたく音がまた凄いんです。
写真はなかなかうまく撮れません、シャッターチャンスが・・・・
コンデジの連射モードでパシャパシャパシャっと撮ってから後でトリミングが正解かと。
ガイドさんによるとバレンタインデー辺りがピークとのこと、来年は2月中に行くつもりでいます。
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Packages: | おすすめプラン |
Attended as: | Friends |
Posted on: | 2014/03/31 |
Activity Date: | 2014/03/08 |
Reviewed by: Blair N
It was a great cruise and saw many whales, had the chance to listen to them and the crew did a great job explaining much about the humpback whale, the travels to Alaska and back, and made the trip fun. Thanks to them! This was something my wife has wanted to do for a long time and she thoroughly enjoyed it!
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Couples |
Posted on: | 2014/03/20 |
Activity Date: | 2014/03/19 |
Reviewed by: kiko
真近でクジラを見たのは初めてでした。潮をふきながら泳いでいる姿や母と子が一緒に泳ぐ姿に同じ地球上で暮らす命なんだととても感動しました。クジラの姿が見えると船長さんが船を近づけて下さり、楽しませて貰えたとおもいます。ありがとうございました。
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Packages: | 7:30出港 |
Attended as: | Friends |
Posted on: | 2014/03/19 |
Activity Date: | 2014/03/09 |
Reviewed by: はっしー
妻と早朝プランに参加しました。ライジングなどは見られませんでしたが、多くのクジラが迎えてくれました。今回はこのためにマウイに行ったので目的が達成できて満足です。また、機会があれば参加したいです。
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Packages: | 7:30出港 |
Attended as: | Couples |
Posted on: | 2014/03/15 |
Activity Date: | 2014/02/23 |
Reviewed by: PMC7027
We took the 7:30 am cruise and had a great time. We saw numerous "Mom and baby" pairs and got to take great pictures.
The crew was friendly and entertaining.
Highly recommended!
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Couples |
Posted on: | 2014/03/12 |
Activity Date: | 2014/03/09 |
Reviewed by: Dan and Diana
Fun activity. Saw a multitude of humpback whales. Crew was friendly, very helpful. Great photos to keep as souvenirs.
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Couples |
Posted on: | 2014/03/11 |
Activity Date: | 2014/02/16 |
Reviewed by: Sharon Lockwood
Our 7:30 a.m. Kaulana Whale Watching Cruise from Lahaina Harbor well exceeded our expectations. The whales were so plentiful the day we went out, swimming and breaching in every direction. So much so, we never really knew where to look. It was, by far, one of the best activities we partook in while in Hawaii. It was one of the most incredible events all of us had a privilege of witnessing
Thank you Veltra Tours for an incredible morning! :)
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Friends |
Posted on: | 2014/03/11 |
Activity Date: | 2014/02/22 |
Reviewed by: Paulette Cieslak
The boat was late coming into the dock mainly because a cruise ship had shuttles in the dock space for our ship. We didn't board the boat until at least 15-20 minutes after it was supposed to have left. I felt the harbor was overly accomadating to the cruise ship.
The young man narrating did a pretty good job though it was difficult to hear him at times.
We did see some whales which was nice.
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Packages: | Morning Whale Watch Cruise [9:45 AM] |
Attended as: | Couples |
Posted on: | 2014/03/02 |
Activity Date: | 2014/02/25 |
Reviewed by: ゆうい
船のエンジンの音を気に入っているとかで、数え切れないほどたくさんのクジラが寄ってきてくれました。
とても嬉しかったです。
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Packages: | 7:30出港 |
Attended as: | Families |
Posted on: | 2014/03/02 |
Activity Date: | 2014/02/06 |
Reviewed by: Shoko
集合場所のMaalaeaハーバーにあるBuzz's wharf レストランでちょっと遅いランチ。車はレストランの裏に停めました(無料) 。エビフライサンドイッチ美味しかったです。乗船が予定の時間より遅れたので、船長も鯨の専門家のお兄さんも大サービスでウォッチングを堪能しました。鯨もエンジンを停めた船に近づいて来て結構エキサイトしました!船長はファーストネームを憶えてくれていて、とても感じの良い対応でした。トリロジーの船は小さめなので、以前乗った船より、ずっと良かったです。大きな船は人が邪魔で良く見えない事もあります。日差しが強いので、帽子と日焼け止めは必携です。船内は靴を脱いで裸足になるので、すぐに脱げる靴下を履くか、素足にサンダルが良いと思います。帰りにはオーシャンセンター内のショップで鯨のTシャツを買いました。来年も絶対来たいです!!
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Packages: | マアラエア港発プラン(2018年12月31日までのご参加) |
Attended as: | Couples |
Posted on: | 2014/02/24 |
Activity Date: | 2014/02/21 |
Reviewed by: うみがめ
ホテルから近いのでカアナパリ発にしたのですが、当日強風だったためツアーが中止にならないかを確認したら、ラハイナ発へ変更となっていました。船では、何も考えずに空いている先頭の席に座ったところ、何度か大波をかぶってしまう羽目に。考えてみれば、英語のガイドさんが注意していたような。。。船では、スタッフがジュースやお水を配ってくれて、ガイドさんがずっとクジラの解説をしてくれます(当然英語ですが)。実際クジラが現れると、みんなであっちだこっちだと大騒ぎとなり、とっても楽しかったです。この時期マウイに行くならおすすめだと思います。
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Packages: | カアナパリビーチ発プラン(2017年12月31日までのご参加) |
Attended as: | Couples |
Posted on: | 2014/02/23 |
Activity Date: | 2014/02/01 |
Reviewed by: BeachBoy
We had an amazing encounter with this one whale that came under our boat. It happens but it's very rare, and this male whale did it twice! We could really see how huge this animal was up-close. I'd highly recommend doing a whale watching cruise in Maui. It's AWESOME!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/02/19 |
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