Sandy Cheeks's Maui Kapalua Bay Snorkeling & Underwater Scooter Tour - Eco Sea Scooter review, Maui tours & activities, fun things to do in Maui | HawaiiActivities.com

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Review by Sandy Cheeks for Maui Kapalua Bay Snorkeling & Underwater Scooter Tour - Eco Sea Scooter

Not good, not good at all

Despite everything saying advanced swimmer only, I was with two people who could not swim. Both of them required rescue by the guide. I spent the majority of the time bobbing in the water by the beach - waiting for them to get swim lessons. There are many rocks there and I ended up breaking my toe while getting slammed by waves. I was able to scooter around the cove twice even with a throbbing toe. I’m sure the guide could feel that I was irritated and I wanted the experience to end ASAP. The reason for the bad review is that no one even followed up or offered me some money back. Take home point: I would not spend my hard earned vacation money on this again.

*** Refund was issued after Veltra/Hawaii Activities reached out. This was very nice of the owner, but it doesn't change my experience and I did not edit my original review.

Local customer service: 5

Location & environment: 3

Schedule & duration: 3

Equipment & facilities: 2

Comfort & well-being: 2

Tips and suggestions

You will be starting at the owner’s private residence - this may be awkward for some.

Rating: star
Packages: Sea Scooter with Mermaid Tail - Advance Swimmer Only
Attended as:Couples
Weather: Sunny
Posted on: 2024/12/08
Activity Date: 2024/12/07
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