Company was understanding in issuing a refund.

The day my girlfriend and I booked this ATV experience, there was heavy morning rain which caused mud slides on some of the roads. Due to the mudslides, we missed our check-in time and were unable to attend the activity. Both Veltra and the Maut ATV Ride Tour were very understanding regarding the issue and issued a partial refund, even when they didn't have to. Thanks for the flexibility.