Just Ok

Posted on: 2022/10/28

I booked for 3 people in my family. I was so concerned about the weather being good because the forecast didn’t look great. The day of our flight came and it was looking sunny however I was feeling under the weather. Our flight was scheduled for 11:30. The company called us to reschedule because they were having technical issues. I thought that would be good and hopefully I’d be feeling better the next day. Unfortunately I was feeling worse and the weather was super cloudy. I called them to let them know I was sick but my husband and daughter could still make it. They said I couldn’t get a refund unless I went to the ER and had a Dr write a note. Really? The Emergency Room? It would’ve cost more than the flight. I took a Covid test and it was positive so I chose not to risk infecting others and gave them plenty of notice. The weather never cleared but they flew anyway. my husband and daughter said it was beautiful but rainy and cloudy. They loved seeing views that you couldn’t see otherwise especially the waterfalls. Air Kauai was able to fill my seat so while they actually made money I was out the money AND the experience. I wouldn’t recommend them.