Reviewed by: ほぬさま
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2017/09/08 |
Activity Date: | 2017/08/17 |
Reviewed by: water
浅い方に魚がたくさん。キイロハギに囲まれた時はびっくり。
船から滑り台で滑り降りたり、ジャンプ台から飛び込んだり、元気なお子さんにもオススメです。
自信ない人、疲れるのが心配だあれば胴体に巻く浮きのようなベルトつければ安心。
朝食も昼食も船上で楽。お昼のハンバーガー用のお肉は船上焼きたてで美味しいです。
イルカにも会えました。
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2017/08/16 |
Activity Date: | 2017/08/13 |
Reviewed by: Miguel & Jane
Very friendly and helpful crew.
Good food
Very nice boat
Great tour to relax and see tropical fish
We enjoyed watching the spinner dolphins
I highly recommend it!
Thank you for taking your time to review your tour. We are happy you enjoyed yourselves. Mahalo Nui Loa!
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Packages: | Deluxe Morning Snorkel Cruise with 2 Snorkel Stops, Breakfast & Lunch [4.5 hrs] |
Attended as: | Couples |
Posted on: | 2017/08/13 |
Activity Date: | 2017/07/29 |
Reviewed by: Ditlou
Nice people on the boat, good instructions and also suitable for our 10 year old son.
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Packages: | Morning Adventure |
Attended as: | Families |
Posted on: | 2017/08/13 |
Activity Date: | 2017/07/22 |
Reviewed by: みよじ
参加者の多くは米国本土からのカップルで、日本人は私どもだけでしたが、料理も音楽も最高で楽しめました。ハワイ島の歴史も分かりやすく語られていました。
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/08/06 |
Activity Date: | 2017/07/31 |
Reviewed by: ペダル
午前中のツアーに参加しました。大きめの船でシュノーケルポイントまで1時間弱。
1階の船室で椅子・テーブルがあり朝、昼飯が食べれ、ポイントも一か所なのてゆっくり出来て良かったです。
ポイントも水が澄んでいて魚もいっぱいです。
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2017/07/29 |
Activity Date: | 2017/07/24 |
Reviewed by: Deborah
We had a wonderful day touring historic and sacred sites as well as Greenwell Farms and Big Island Bees. Our guide, Kawika, was highly knowledgeable about the areas visited and wove together an interesting narrative of the traditions, the myths, and the historical facts of Hawai’i. His personality fit very well with the people in our group, so it was enjoyable and personable as well. Greenwell Farms and Big Island Bees were beautiful and I bought coffee and honey to take home with me. I recommend this tour. We did a half day, but a full day with Kawika would be just as informative and entertaining.
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Packages: | Kona & Keauhou Area Pick-up [until 12/31/2022] |
Attended as: | Families |
Posted on: | 2017/07/27 |
Activity Date: | 2017/07/18 |
Reviewed by: Vparikh
This was the highlight of our trip! Every worked out as promised. Our guide was professional and made our experience enjoyable.
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Packages: | Afternoon Tour |
Attended as: | Families |
Posted on: | 2017/07/26 |
Activity Date: | 2017/07/21 |
Reviewed by: Angela
This excursion was very nice. If you get seasick I recommend the wristbands. I bought mine at a store prior, but they sell them at the check in booth. Their whole staff were so nice. By far the nicest crew. They were very attentive. Always making sure u didn't need anything. The music was excellent and our speaker Micheala was the sweetest and very informative about the island. She even did a hula dance for us right before we left. The food and the sunset were great. I recommend this one for sure :)))
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Packages: | Dinner Cruise |
Attended as: | Friends |
Posted on: | 2017/07/24 |
Activity Date: | 2017/07/20 |
Reviewed by: Tony
I would recommend this for all ages that are good swimmers all the boat crew were qualified life guards and very helpful. I even seen some babies is tubes with their parents pushing them in the water. I had a great time
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Solo Travelers |
Posted on: | 2017/07/22 |
Activity Date: | 2017/06/30 |
Reviewed by: Angela
Captain Morgan (ikr) was exceptional. This tour was very personal. It's 6 people tops. So you don't feel crowded on the boat. Not like some of the other snorkeling excursions. I highly recommend this company :) They also stop at 2 spots. Instead of 1!!! We got to see dolphins too. Great times :)
Thank you for taking the time to review your tour. We are happy to hear you enjoyed yourselves and the crew treated you well.
Mahalo Nui Loa!
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Packages: | Deluxe Morning Snorkel Cruise with 2 Snorkel Stops, Breakfast & Lunch [4.5 hrs] |
Attended as: | Friends |
Posted on: | 2017/07/21 |
Activity Date: | 2017/07/18 |
Reviewed by: Tony
As an adult amatuer snorkeler, I felt so safe with these guys. Great trip, fun in the waters, great, amenities, and I'd be back for more.
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Couples |
Posted on: | 2017/07/19 |
Activity Date: | 2017/07/16 |
Reviewed by: Kelly Koch
The experience was okay. The drink was okay. The narration was okay. The food was okay. Okay.
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/07/17 |
Activity Date: | 2017/06/20 |
Reviewed by: Big Rob
Great guide
Best snorkelling
Best time
Loved and recommend to all
From Sydney ❤️Big island
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Packages: | 5-hour South Kona Expedition with Lunch (3 Snorkel Stops) |
Attended as: | Families |
Posted on: | 2017/07/14 |
Activity Date: | 2017/07/11 |
Reviewed by: Rich and Marion
The cruise was both pleasant and entertaining. It was a great way to cap off our last day in Hawaii.
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/07/08 |
Activity Date: | 2017/07/01 |
Reviewed by: NNN
当日は曇っていた為、海がそこまできれいではなかったのが残念でしたが、のんびりクルージングとシュノーケルが楽しめました。
集合場所までは自力で行く必要があります(往復バスで行きました。帰りのバス乗り場を間違えてちょっと焦りました)。スタッフは基本英語ですが、事前に予約内容を印刷していきカウンターで見せれば英語が話せなくても問題ありません(自分は全く話せません)。また、前日までの事前電話を忘れてしまっていたのですが、当日1時間早く集合場所へ行ったら問題ありませんでした。ツアーは50人以上いたようで、日本人は自分たちだけでしたが、現地スタッフは非常に対応が良く、日本人にも慣れているようで問題ありませんでした。
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Packages: | アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加) |
Attended as: | Couples |
Posted on: | 2017/07/06 |
Activity Date: | 2017/03/20 |
Reviewed by: Tim and Pam
My wife and I went on the Captain Cook dinner cruise last week, and it was much better than either of us expected. The musical entertainment was first class, and we were able to watch spinner dolphins and short-finned pilot whales. It was hard to hear the narration of the historical sites, but that was probably our fault for sitting on the other side of the boat. We would definitely do this again if we ever visit Kona in the future.
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/06/26 |
Activity Date: | 2017/06/23 |
Reviewed by: Sucheta
The main focus of this tour was on the water slide and jumps on the boat. A good activity for families with young children. The snorkelling was average, as was the snorkelling gear provided. Most people snorkelled only for about 20 minutes before getting back to the boat. We saw a lot of dolphins on the way back though, which was excellent. Overall, a good activity got families. As a young couple, we felt it was a bit too noisy for us.
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Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
Attended as: | Couples |
Posted on: | 2017/06/24 |
Activity Date: | 2017/06/21 |
Reviewed by: Elise Wilson
There isn't much to this tour that you couldn't do on your own. Both of the national parks were interesting, but my family and I would have loved to have more time to take them in. The bee farm was also cool - their employees were really enthusiastic and we enjoyed tasting all of the honey. However, the coffee tour was given by a coffee farm employee who seemed to not know much of what she was talking about. Our tour guide from the tour company was honestly the highlight of the tour - he was really knowledgeable and funny, and he definitely made the tour as fun as it could possibly be. However, it felt like he didn't have that much to work with.
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2017/06/24 |
Reviewed by: Ron Harrigan
This is by far the best dinner cruise on the Island ,music,dancing,and a fun time ,The food was outstanding ,the crew could not do enough for you ,this would be a first for me 10 out 10 ,and bonus seen dolpins again ,top sunset .
,
And CPt Cook site
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/06/23 |
Activity Date: | 2017/06/20 |
Reviewed by: Diane
Very enjoyable. Would recommend this cruise to couples. Staff are friendly.
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/06/03 |
Activity Date: | 2017/05/13 |
Reviewed by: Lianne & Ron
We had an awesome time with captain JC and Kevin. I went on dolfin discovery the day before and didn't even see the dolfin and captain JC found for us a shark, 3x dolfin and bring us to a place where the turtles are. In one word AWESOME, mahalo and aloha from the Netherlands
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Packages: | 5-hour South Kona Expedition with Lunch (3 Snorkel Stops) |
Attended as: | Couples |
Posted on: | 2017/05/27 |
Activity Date: | 2017/05/22 |
Reviewed by: くるみ
私は4月末に、家族四人&私の父と母、の合計6人で参加しました。
目的地に着くまでの一時間程、船の旅も気持ちよく楽しいものでした。ドリンクやスナックが用意されていて、自由に取りに行く形でした。
スタッフの方々もとても明るく親切で、それぞれにあったサイズのシュノーケル、フィンも手際よく用意してくれました。
キャプテンクックの記念碑がある湾に到着し、いよいよシュノーケルです。
娘は6歳、私の父は66歳だったので出来るか心配していましたが、浮き輪や体に巻き付ける浮具がたくさん用意されていたので、安心して楽しめました。海は少し冷たかったですが、カラフルな魚がたくさん見れて良かったです。
帰りの船ではイルカの群れに遭遇しました。あちこちからイルカがたくさん集まってきて、船と並んで泳いだり、周りでジャンプしたり、、
20分ほどイルカの可愛い姿や仕草が見れて、
とっても感動しました。
本当に素敵な思い出がたくさんできました。
次回、ハワイ島に行くときは必ずまたフェアウィンド号のシュノーケルツアーに参加したいと思います。ありがとうございました。
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Packages: | アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加) |
Attended as: | Families with Young Children |
Posted on: | 2017/05/24 |
Activity Date: | 2017/04/25 |
Reviewed by: モカちゃん
ハワイでは全ての島でシュノーケリングツアーに参加してますが、
ハワイ島のここが1番珊瑚が多く魚もたくさんいて本当に素敵なスポットです♪
今回三回目ですがいつも大満足です。
ちょっと金額は高いですが、ボートもキレイだしランチも美味しいし
とても快適
ハワイ島は色んなアクティビティあるけどやっぱり海でシュノーケリングも体験しで欲しいです。ほんとにオススメ
82歳の父は海には入らないけどクルーズ気分でキレイな海を眺めているだけで楽しめました。
またリピートします
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Packages: | 基本プラン |
Attended as: | Families |
Posted on: | 2017/05/01 |
Activity Date: | 2016/12/08 |
Reviewed by: Ewing
This was the high point of our 10 days in Kona. The boat was well kept, the staff was extremely friendly, helpful and professional. The entertainment was top notch. The food was some of the best in Kona. I wish I had time to do it again.
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/04/30 |
Activity Date: | 2017/04/27 |
Reviewed by: Lori Johnston
My husband and I went snorkeling and it was amazing! We saw Captain Cook monument and snorkled the most beautiful part of Hawaii. The boat tour was so much fun, we saw so many dolphins. Our boat driver and helper were super friendly. This is a must! Don't second guess just book it...your adventure begins here!
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Packages: | 3-hour Captain Cook Cruise (1 Snorkel Stop) |
Attended as: | Couples |
Posted on: | 2017/04/29 |
Activity Date: | 2017/04/06 |
Reviewed by: Dr Clarence
Trevor and Captain Jesse James were incredible. We were in Hawaii for 7 day with 3 days in Hilo and 4 days in Kona and this 3 hour trip is what my three sons remember the most. Highly recommend!
Aloha, thank you for having joined our tour the other day! We're so glad that your children enjoyed it very much. Please join us again! Big mahalo!
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Packages: | Dolphin Swim & Snorkel (No Transportation) (until 2018/03/31) |
Attended as: | Families with Young Children |
Posted on: | 2017/04/17 |
Activity Date: | 2017/04/14 |
Reviewed by: Pam
Mike and Deanna were our guides this afternoon. They were quick but thorough in equipping everyone and explaining what to expect. The snorkeling was amazing. Though the wind picked up more than expected, they skillfully guided us back across the bay. Great experience that was enhanced by Mike's tales of the history of the bay.
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Packages: | Afternoon Tour |
Attended as: | Couples |
Posted on: | 2017/04/17 |
Activity Date: | 2017/04/10 |
Reviewed by: Harriet
We went as a family of four with two girls, 10 and 8,neither of whom had ever snorkelled. (but both had kayaked). We did the afternoon tour and were really lucky to see the spinner dolphins on the way to and from the snorkeling. The ethos of the tour was amazing. Once spotted, we stopped paddling and let them come to us, no chasing, no interference and Deanna and her colleague (sorry, forgot his name), clearly care so much about the reef and local wildlife, very much respecting it and observing rather than chasing it down. Once on the reef they showed us local plants, and got all our goggles ready for snorkeling. As my kids hadn't snorkelled before they were botha bit scared, but Deanna was super helpful, and got in with them. Once they looked down they were off, and didn't want to come in. Snacks and drinks were provided, as was a history of the Captain Cook monument. Would highly highly recommend.... No guarantees you will get dolphins, but incredibly safe and clear snorkeling, best I have seen and clearly run by people who care most about maintaining the reef and wildlife for future generations.
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Packages: | Afternoon Tour |
Attended as: | Families |
Posted on: | 2017/04/10 |
Activity Date: | 2017/04/07 |
Reviewed by: Kay
This dinner cruise was awesome! The crew were most helpful and friendly, the food was delicious, the guide was beautiful and very informative, the boat has little tables for your plate and cup holders for your drinks which is all most convenient, and Captain Rick made it super fun. We recommend it to everyone who asks us what to do in Hawaii. Thank you all for the great night. See you next year!
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2017/03/25 |
Activity Date: | 2017/03/05 |
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この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
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