Timely meeting at baggage claim; congenial driver who described the sights on the way to the hotel.
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Attended as: | Couples |
Activity Date: | 2017/03/14 |
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Arrived on time, greeting at the airport was friendly and helpful
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Attended as: | Couples |
Activity Date: | 2017/02/13 |
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very nice very fast very comfortable... highly suggest
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Attended as: | Solo Travelers |
Activity Date: | 2017/03/08 |
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We attended the Royal Kona Luau twice during our month in Hawaii. Both times were very enjoyable. All of the food is excellent, and the show is very entertaining. I am sure we will do this activity again, the next time we visit the island.
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Attended as: | Couples |
Activity Date: | 2017/02/15 |
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We come to this Luau every year! We have a timeshare so this year was our 7th time to the big island and the 4th time to this show. We tried shows in other places but came back to this one because the food is the best, the setting is right on the water, and the show is most entertaining. Everyone makes it fun from the host who takes tickets and encourages a lei purchase, the photographer, the announcer for the show, the musicians, the artists who go through many costume changes and the wait staff. We recommend this show to anyone who asks. Thank you all for your committed and talented time. See you next year!
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Attended as: | Couples |
Activity Date: | 2017/03/07 |
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Great time. Wonderful staff; very friendly and professional.
Mahalo for joining us! We hope you can join us again in the future.
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Attended as: | Friends |
Activity Date: | 2017/03/07 |
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The guide was wonderful. This helped to make this adventure safe and extra interesting. Absolutely beautiful sites and one of the best big island day trips out there! Awesome!
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Attended as: | Couples |
Activity Date: | 2017/02/26 |
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The staff was great, their knowledge about the fish and the area is beyond amazing. The children were so excited to see the fish and corral.
Aloha Jessie, Thanks for your nice review. We are so glad you and your family enjoyed the tour!
Mahalo,
Jeannie
Kailua Bay Charter Company
The Glassbottom Boat
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Attended as: | Families with Young Children |
Activity Date: | 2017/02/13 |
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1200 feet was awesome, we appeared as if we were even with the mountains. It was so fun, and to watch my wife be nervous was too funny lol!
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Attended as: | Couples |
Activity Date: | 2017/02/14 |
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Nick and Misty did a great job interacting with the group and went out of their way to make sure everyone was comfortable with the tour and the information. Our day was 12 hours long and was very enjoyable from the time we were picked up at our hotel till late in the evening. The volcano lava viewing in the evening was amazing!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a great day with Nick and Misty, and stayed comfortable throughout your 12 hours on tour. We love being able to show Halema'uma'u Crater both day and night to our guests, and are so happy to hear that you enjoyed the amazing lava viewing after dinner. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Attended as: | Couples |
Activity Date: | 2017/02/24 |
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We had a wonderful evening, had great seats in front of the stage. The food was delicious & drinks plentiful.
The show was Spectular! Loved the fire twirling!
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Attended as: | Families |
Activity Date: | 2017/02/24 |
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Devin and Derek were amazing tour guides. They were very attentive and made sure we were both safe and having a great time. The cave was awe inspiring and the snorkeling was even better. I highly recommend this for anyone who wants an off the beaten path adventure.
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Attended as: | Couples |
Activity Date: | 2017/02/24 |
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All of it was awesome! Crew (helpful and pleasant) appetizers (did not skimp) dinner (delicious and plenty), music (love the sounds, fit the ambiance), history narrator (interesting and fun). We even saw a couple whales! Cruising on the water at night added to the wonderful experience!
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Attended as: | Couples |
Activity Date: | 2017/02/23 |
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I am a local and have to say this is the best luau on the island.
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Attended as: | Friends |
Activity Date: | 2017/01/31 |
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We had an awesome time and saw more tails and fins than we had hoped for. We loved the running commentary on whales and learned lots. Thanks to the entire crew for a wonderful cruise, even though the waters were choppy. We highly recommend this tour!
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Attended as: | Friends |
Activity Date: | 2017/02/20 |
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I stayed Waikoloa Village and my arrival was at night.
I planed to use rent a car from 3rd day of the stay since I didn't want to drive in dark and I knew I wouldn't go out from Waikoloa Village in first couple of days. So I booked Roberts Hawaii's Airport Shuttle.
I couldn't find the Roberts' Shuttle at Kona Airport at first since I went wrong place.
But the Roberts' stuff was at the luggage pick-up place(It's outside).
She put a shell lei around my neck. I felt it's very traditional and really nice.
And it went smooth after that. no long walk.
It's very good service.
Mahalo, Roberts!
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/01 |
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Totally awesome experience, did the moonlight snorkel with the manta rays. The crew was awesome it was a nice small size of 6 people and such a great experience. They swim so close to you and are so incredibly cool
Thank you for taking the time to review your trip. We are so happy to hear you enjoyed the manta tour. Hope to be able to serve you in the future.
Aloha,
Sea Paradise
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Attended as: | Couples |
Activity Date: | 2017/02/13 |
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Fantastic experience!! I loved the shorty wetsuits as it was cool at night. Water was quite choppy, but still happy the event was not cancelled. A few people did get motion sickness. 5 manta rays gave wonderful viewing.
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/06 |
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Loved the trip. Our driver Chris was very knowledgable and funny. Food was great and time allotted for each site was perfect. I would highly recommend this tour.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a great day with Chris and enjoyed all of the sites and treats along the way. He really keeps the day moving at a fun pace, and loves sharing his abundance of knowledge! Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/07 |
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I had a great time, over the clouds and under the stars. This is a must see in Hawaii.
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Attended as: | Friends |
Activity Date: | 2017/01/27 |
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The food was a big surprise. Fantastic! Way above what we expected. In addition to that, the glorious scenery, and the perfect sunset, we saw dolphins and whales. The staff was excellent, including our local Hawaiian musician Bula, and our very knowledgeable Hawaiian historian Mikaila. Highly recommended!
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Attended as: | Couples |
Activity Date: | 2017/02/14 |
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Quick
transfer friendly attentive pick up and informative
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/10 |
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Smooth transfer friendly attentive pick up and informative
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Attended as: | Couples |
Activity Date: | 2017/01/20 |
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I am always Leary of organized tours but this one was an exception. Our guide Nick was exceptional. He went out of his way to make sure we were comfortable, and well taken care of. He has done his homework and knows the history and the island well, showing us a lot of extra things along the way such as plants, historical notes etc. it was a long day but we enjoyed every minute and would recommend to anyone.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an outstanding day with Nick and learned about some new things along the way! He is a wonderfully knowledgeable guide who genuinely loves sharing the day with our guests. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Attended as: | Families |
Activity Date: | 2017/02/07 |
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Best guided tour by far. Very professional-able to anticipate your needs and provided things you didn't even know you needed. Chris- the owner, and our guide for the night- was fantastic. His enthusiasm was contagious. Great company, great tour. Do it!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a fantastic time with Chris. He truly is such a passionate guide who always seems to have everything ready at just the right times throughout the day. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/07 |
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出発前日に日本語ガイドさんが手配できなかったとのことで、急遽英語のガイドさんに。
どうなる事かと思ったけど、一生懸命コミュニケーションとってくださって、かえって海外来たって感じられました。
そして、肝心のイルカもたくさん泳いでて
何より目の前をクジラが通るとこも見れて最高!!
ガイドさんやキャプテンですらも大はしゃぎでしたw
ギッタカ様、わざわざお時間を割いてレビューを書いてくださり、誠にありがとうございました。日本語ガイドをご用意出来ず申し訳ありませんでした。「かえって海外来たって感じられた」というそのギッタカ様の気持ちのもちように感謝いたします。イルカだけでなく、クジラにも遭遇出来たようでそれはそれは良かったです。弊社の英語ガイドは英語を母国語として話されないお客様の応対にも慣れておりますが、やはり日本語ガイドとは違いますから、そこを柔軟に対応してくださったギッタカ様に感謝申し上げます。
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Attended as: | Couples |
Activity Date: | 2017/02/03 |
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After reading about the cost of a taxi from the airport to Kona I searched for alternatives and found this shuttle service. I was greeted as soon as I got off the plane and the driver was very pleasant and professional. I would certainly use this service next time I visit.
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/26 |
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We had a great time on the morning whale watching cruise. The catamaran was large and comfortable. The crew was extremely knowledgeable. We saw a few whales and happened upon one bottle nose dolphin.
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Attended as: | Families |
Activity Date: | 2017/01/13 |
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I appreciated Kenny's kind nature and informative view of the island. He was very considerate and helpful in providing the service.
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/03 |
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From the top of Mauna Kea you truly see forever. However, be prepared! At these heights it is also breath taking... that is, there is less air up there!! The guides were great and prepared you for the trip in every way. The dinner was good and the star gazing after coming half way back down was amazing.
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Attended as: | Couples |
Activity Date: | 2016/11/05 |
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Reply from activity provider
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Mahalo for your kind words! We love to hear from our ʻohana who come back to visit us year after year. i will pass on your comments to our team - they will appreciate the time you took to share your experience and will love hearing how much you enjoy coming back to see us. A hui hou - We look forward to your next visit!!