Reviewed by: Ayall
Decided to try this luau after researching luau options on the big island, and unfortunately it fell short of expectations.
There are three main areas I judge in a luau, and I'll expand on each category for this place; location/setting, food/drinks, and entertainment.
First the location setting. Although located at the Fairmont orchid resort, a beautiful and well kept property, the luau itself was "makeshift" utilizing cheap plastic chairs and tables and placed between the golf course and tennis courts, over a mile away from the coast with no sunset or real ocean view. Most other luau's I've been to are more like restaurants with permanent structures set right on the coast.
I had read rave reviews about the food, and while it too fell short of expectations - it wasn't all bad. I'll definitely give it credit for a large selection and variety, but the food was overall "meh." The poke, fish, shrimp and chicken were good but the beef and pork were awful. There was no actual hog roast; the pulled pork they served was clearly not from a recently dug up roasted pig - and it tasted disgusting; this was the biggest let down as you expect amazing pulled pork when you goto a luau. They lacked variety in drinks, so not much to choose from in terms of wine (only "red" or "white") or beers (a few cheap varieties in cans, no IPAs), and the mixed drinks were also limited in ingredients (for example, they couldn't make me an old fashion), but they had the basics to make most decent cocktails. My biggest complaint with the drinks is that the line was long and clearly a bottleneck only having 2 bartenders making drinks for the entire group. Other luaus I'd attended always had the basic drinks ready to go so you could grab a basic drink at anytime if you wanted.
As for the entertainment; also very meh. Not a big production (again, due to the "makeshift" nature of this luau), but it contained all the basic elements to not fall completely short.
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Packages: | Standard Luau Package |
Attended as: | Couples |
Posted on: | 2024/02/27 |
Activity Date: | 2024/02/24 |
Reviewed by: Jessica
It was a nice experience. The service was outstanding as the whole crew was very polite and always ready to assist. The ride itself was a bit rough.. not sure off it was just on that day due to the wind and current being strong or the captain was driving too fast lol.. but I did get a bit dizzy. The food Wass tasty and the views, info and music were also on point.
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Packages: | Dinner Cruise |
Attended as: | Friends |
Posted on: | 2024/02/27 |
Activity Date: | 2022/10/22 |
Reviewed by: Kara
Really enjoyed the dinner, we were nervous but it was soooo delicious!!
Mahalo for joining us and taking the time to share a kind review! We are so happy that you enjoyed dinner! Best wishes to you and yours!
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Packages: | Dinner Cruise |
Attended as: | Couples |
Posted on: | 2024/02/27 |
Activity Date: | 2023/09/10 |
Reviewed by: Elena M
Henry is a wonderful tour guide. He told us so many interesting things about Big Island culture, history, plants, geology, stars. He was great with the kids and took a good care of us all. The Rainbow fall was beautiful and the banyan tree nearby was insane! The star gazing was great even though the conditions were not the best (bright moon). For me the best experience of the tour was getting deep inside the cave - it was amazing, I had never seen anything like it.
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Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
Attended as: | Families |
Posted on: | 2024/02/26 |
Activity Date: | 2024/02/22 |
Reviewed by: Veronica
My family did this experience. It’s quite a drive to get to this place. I did this with my husband and 2 kids (ages 12 & 9). The tour guides were really friendly and informative. They chose our horses for us based on weight and experience. The horses know where they’re going so there’s little for the rider to do. The waterfall was very cold, deep, and there’s quite a current! Be prepared if you want to swim (we did!). They have kayaks and paddle boards if you prefer not to swim. My kids loved this experience and have been asking for horseback lessons since we got back. Bring a long sleeve shirt or light jacket just in case- we were chilly!
Mahalo for sharing your experience. We appreciate your positive experience with us. Please come again next time you visit the island. A hui hou! Wailea Horseback adventure
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Packages: | 9:00 AM Morning Ride |
Attended as: | Families with Young Children |
Posted on: | 2024/02/25 |
Activity Date: | 2024/02/05 |
Reviewed by: 胆石おやじ
以前にオアフ島でホエールウォッチングに参加しましたが、その時はほとんどクジラに会えなかったですが、今回は早い時間帯から次ぐから次に見ることができました。
帰りには、船の周りをイルカが来て、ジャンプまで見せてくれて、最高のホエールウォッチングになりました。
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Packages: | 10:30発/ワイコロア港 |
Attended as: | Couples |
Posted on: | 2024/02/25 |
Activity Date: | 2024/01/31 |
Reviewed by: Phil
One of the best and most impressive tour we ever made!
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Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
Attended as: | Couples |
Posted on: | 2024/02/25 |
Activity Date: | 2024/02/24 |
Reviewed by: Chris
I paid for and experienced the sunset Manta Ray Night Time Snorkelling on Dec. 23, 2021. I completely understand that these are wild animals and that it's extremely unpredictable whether or not you'll get a good chance to see them up close and personal. That said, that is what this company is selling and what we are paying extremely good money for. if you are going to charge for it, then every effort should be made to deliver on that experience.
The crew overall did a decent job, but once we arrived at the area where the Manta Rays were supposed to be, I was surprised to see a huge number of boats of various sizes and setups. I then realized that perhaps our setup was not ideal. I noticed that some arrange the snorkelers in a circle or square formation, making it more likely for everyone to get a good view of the Manta Ray if it shows up. Our setup was just some floating paddle boards, and our particular location was not ideal. I would say all of us on our particular paddle board barely caught a glimpse of a Manta Ray, whereas others I believe based on what they said got a much better view. This was extremely disappointing. I'm sure those who did catch a good shot will talk about a different experience, but all of us who were on the boat paid good money, not just those who got a good view of the Manta Rays.
This makes it hard to recommend this particular outfit to others
Aloha Chris, thank you for taking the time to share your feedback as we are always looking for ways to improve our tours. We are deeply sorry that your encounter with the Manta Rays fell short of expectations on our tour. Our captain and crew went to great lengths to provide a memorable experience, but the unpredictability of wildlife and ocean conditions can sometimes pose challenges. We hope you can join us again in the future to restore your impression of our tour and see more Mantas up close. Mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families |
Posted on: | 2024/02/20 |
Activity Date: | 2021/12/23 |
Reviewed by: Teresa
I’ve never been snorkeling before so this was a first experience for me. This company offers great services. They have an option for you to pay $30 more per person for them to come pick you up at local hotel (within their distance). Great option because we didn’t rent a car for our trip to Hawaii. They offer wet suit for rental $10 per person. We didn’t rent any because it was warm enough but it’s a great option. The boat ride was about 30 minutes each way and they included sodas/a cup of hot chocolate and chips for you. The manta-rays we saw were huge and there were so many of them!! They came super close as well. The best part was that they even recorded the manta-rays and air dropped the videos to us!!! I don’t have an underwater camera so it was a great surprise when she (the owner?) offered to airdrop us videos.
Aloha! Thank you so much for joining our tour and for sharing about your experience. We are so glad that you enjoyed your time with us. Please come back soon! Mahalo
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Packages: | Manta Ray Snorkel with Transportation |
Attended as: | Couples |
Posted on: | 2024/02/20 |
Activity Date: | 2022/03/20 |
Reviewed by: June
We had a great time swimming with the dolphins. Wish we had not gotten sea sick and enjoyed the trip more but we did have fun!
Aloha June! We are so happy that you enjoyed our Kona dolphin watch tour. Thank you so much for joining us. We hope to see you again soon. Mahalo!
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Packages: | Snorkel Cruise & Dolphin Watch Experience |
Attended as: | Families |
Posted on: | 2024/02/20 |
Activity Date: | 2021/05/16 |
Reviewed by: Kecia
Overall i would say it's a must-do on the big island.
The crew was fun and helpful.
That particular night was somewhat cold and light on mantas but you get what you get. Crew doesn't control the animals.
Aloha! Thank you for joining our manta ray snorkel and for leaving such a positive review. We hope to welcome you back onboard in the future! Mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families |
Posted on: | 2024/02/20 |
Activity Date: | 2021/10/15 |
Reviewed by: Spittstop
My 10 yo daughter and I did this excursion during a recent trip to the Big Island. It was an incredible and highly memorable evening and I feel privileged to have been able to do this.
We saw humpback whales and dolphins en route to the Manta Ray swim spot, and that made the excursion worthwhile, even before we'd seen the rays.
The crew were knowledgeable and fun and although the activity requires you to jump into the ocean at night without any light, I always felt safe and confident that the crew was looking after us. Having my daughter with me made that essential.
We floated for about 15 mins before we saw the rays, but when we did it was really breathtaking. We had around 30 mins or so floating before we got back on the boat for the ride back to port.
The crew took videos and photos and shared them with us which was a really lovely touch.
Wetsuits were a must as it does get cold. For those with younger children, there was a larger float that they could sit on safely, but older children were able to float in the water alongside adults.
I really couldn't recommend this highly enough. Maybe leave an extra 15 mins to find the dock as we struggled a little as there are quite a few trips leaving from the same marina at similar times.
Aloha! Thank you so much for choosing Iruka Hawaii Dolphin for your Manta Ray snorkel adventure. We are so happy that you and your daughter had such a great experience with us. We hope to see you soon, mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families |
Posted on: | 2024/02/20 |
Activity Date: | 2023/02/19 |
Reviewed by: S Lawrence
We had an awesome time viewing the Manta Rays. We were able to see the spinner dolphins in the sunset as well. The staff was great and very accommodating. Definitely worth the trip to the big island!
Aloha! Thank you for joining our manta ray tour in Kona! We are happy to hear that you were able to see so much wildlife. Thank you for choosing Iruka Hawaii Dolphin. Come back soon. Mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families with Young Children |
Posted on: | 2024/02/20 |
Activity Date: | 2022/12/13 |
Reviewed by: reneec
The crew made the cruise fun and enjoyable for people of all ages.
Snacks were included, but you may not want to est if you get seasick easily.
As part of the experience, they even took some pictures during so we could just enjoy the experience ourselves.
Note: If it's the right season, you may even be able to see other wildlife on the Sunset cruise like we did!
Aloha! Thank you for joining our manta ray tour. We appreciate your kind words and are thrilled to hear that you had a great time. Come back soon, Mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Couples |
Posted on: | 2024/02/20 |
Activity Date: | 2023/03/09 |
Reviewed by: JLC
This was such a great adventure! The crew was super nice, friendly, knowledgeable and gave us all the important information ahead of time. I am glad we rented wetsuits (the long sleeve, short legs version - $10), because the amount of time we stay in the water and specially at sunset, made it for a very cold attraction.
Nonetheless, we saw at least 4 manta rays, they were swimming around and under us for the entire time and it was such an incredible experience!!!
When we got back to the boat, we were treated to some really yummy hot chocolate.
Tamae, one of our guides, also had some pictures and videos that she shared with us!!
Aloha! Thank you so much for joining our sunset Manta Ray tour. We are so glad you had a great time and were able to see the mantas. We hope you have a chance to come back soon for more fun. Mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Friends |
Posted on: | 2024/02/20 |
Activity Date: | 2023/04/13 |
Reviewed by: joe pang
wonderful and first experience of my life. i 'll want to there again soon, this is my dream.
Aloha Joe! Thank you so much for joining our Manta Ray tour. We are so happy that you had a great time and that is was a dream come true. We hope to see you again soon. Mahalo
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Packages: | Manta Ray Night Snorkel with Sunset Cruise |
Attended as: | Families with Young Children |
Posted on: | 2024/02/20 |
Activity Date: | 2023/12/20 |
Reviewed by: hq66
One of the top 5 experiences of my life! A must do on the big island. Captains Trevor and Diego were helpful. Storm was coming in so water was choppy. Climbing out of the water was the hardest part.
Aloha! We are so thrilled that you had such a great time on our Manta Ray tour! Thank you so much for choosing Iruka Hawaii Dolphin. We hope we have a chance to welcome you back on our boat soon. Mahalo
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Packages: | Manta Ray Night Snorkel |
Attended as: | Families |
Posted on: | 2024/02/20 |
Activity Date: | 2023/04/18 |
Reviewed by: David F
Had a great day on the water. Right out of the bay we experience whales breaching the water. Staff was well trained, everyone had their job and was on it. They were very helpful in and out of the water. Very knowledgable about the history of the bay and Capt. Cook. Breakfast and lunch was very good and served efficiently. Saw lots of species of fish on the coral reef at the Capt. Cook Monument. To finish the day we were entertained by Spinner Dolphins jumping out of the water. Highly recommend!
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Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
Attended as: | Couples |
Posted on: | 2024/02/14 |
Activity Date: | 2024/02/12 |
Reviewed by: Sammy’s Mom
This boat was by far the best option for whale watching. We took my 3 year old son for his birthday, so glad we chose this one. Our captain was determined to have everyone witness all of the amazing sights of whales in their natural habitat including, breaching, Mom and baby, whale tail waves, even the smell of anchovy whale breath! Will definitely be doing this one again! This was the highlight of our trip, an unforgettable experience! Mahalo Hawaii Nautical!
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Packages: | Morning Whale Watch Cruise [Holona Speed Powerboat] |
Attended as: | Families with Young Children |
Posted on: | 2024/02/10 |
Activity Date: | 2024/02/08 |
Reviewed by: Aisha
Booked this with a group of six, and to our surprise, we got a last-minute upgrade apparently due to the cruise being overbooked: Our own private yacht with cocktails, beer, and dinner. We were greeted and wonderfully taken care of by two very friendly guys -- unfortunately, I cannot remember their names as this was a few weeks ago, though someone in my group did snag their card, so we will definitely hit them up when we return -- who indulged our desires to see some whales in addition to the sunset. The atmosphere was excellent, the mood was chill, and we indeed saw lots of whales and an amazing view of the sunset. Loved the experience!
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Packages: | Sunset Cocktail Cruise |
Attended as: | Friends |
Posted on: | 2024/02/05 |
Activity Date: | 2024/01/14 |
Reviewed by: Natalie R.
Such an enjoyable experience!! Nearly all the food items were gluten free ( I have Celiac disease). The only suggestion I would make is to not put the gluten free dessert on the same plate as the glutinous items as there is chance of cross contamination. The wait staff were phenomenal. Our waiter Geno was on top of all our needs. The performers were out do this world and the musicians with equal talent. Loved the experience and encourage others to attend.
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Packages: | Royal Kona Resort - Standard Luau Package |
Attended as: | Couples |
Posted on: | 2024/02/04 |
Activity Date: | 2024/02/02 |
Reviewed by: blake
fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!fun!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2024/02/02 |
Activity Date: | 2023/02/15 |
Reviewed by: Kara
I felt like I got to see all the best spots of Big Island on this 1 day tour!
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Friends |
Posted on: | 2024/01/28 |
Activity Date: | 2023/10/24 |
Reviewed by: Kara
Fabulous day, getting to get into the sea caves was the best!
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Packages: | 5-hour South Kona Expedition with Lunch (3 Snorkel Stops) |
Attended as: | Families |
Posted on: | 2024/01/28 |
Activity Date: | 2023/10/26 |
Reviewed by: JPA
We’ve been to Waipio Valley several times but have never taken a guide-led tour, and it made a huge difference. The guide was charming, knowledgeable and experienced. We saw parts of the valley that we wouldn’t have been able to in the past, and certainly now that the valley is closed to non-residents. Highly recommend!
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Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
Attended as: | Families |
Posted on: | 2024/01/27 |
Activity Date: | 2024/01/04 |
Reviewed by: Jan
A most enjoyable experience! Once we spotted a spout in the distance, we motored to it for a wonderful mother-baby whale show! Only recommendation would be to improve the directions to get to the check-in location on the beach.
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Packages: | Afternoon Whale Watch Cruise [Sailing Catamaran] |
Attended as: | Solo Travelers |
Posted on: | 2024/01/21 |
Activity Date: | 2024/01/19 |
Reviewed by: サリー
早めに受付をして、席を確保し、マイタイを飲みながら、開演を待ちました。同じテーブルの人たちと和気藹々。とても楽しかったです。ハネムーンカップルや、お誕生日の人などをお祝いしたり、ステージに上がってダンスをレクチャーされたり、とても楽しい時間を過ごしました。ブッフェスタイルでしたが、取りに行く流れをちゃんとスタッフの方がコントロールしていて、スムーズでしたし、とても美味しかったです。ハワイアンダンスは優雅で素晴らしく、司会のトークも受けていたようです。ステージの向こうの海、そして夕陽が素晴らしかったです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2024/01/20 |
Activity Date: | 2023/12/29 |
Reviewed by: えんぞぉ
あいにくの雨でした。どんどん雨脚が強くなりレインコートが配られ、気温も下がり、食事もずぶ濡れでほとんど食べられず、飲み物も2杯飲んだ程度。円安料金が気になりつつもハワイ気分を盛り上げようと予約しましたがコスパの悪い結果となりました。悪天候については気が回っていなかった。予約される方は天気のチェックをお忘れなく。ファイアーショーは見応えありました。
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Packages: | 一般席 |
Attended as: | Couples |
Posted on: | 2024/01/13 |
Activity Date: | 2023/12/24 |
Reviewed by: Ken & Nicole Hall
This is the very first kayaking ocean tour my husband and I have ever been on. It definitely helps if you have experience in rowing a kayak. My husband had plenty experience in rowing a kayak in Canada even if it was only on rivers and lakes. We totally appreciated the kokua and patience from our lead guides, Winfield & Olivia. We were late joining our kayak tour. We appreciated Winfield's follow up call as we were running late due to tire pressure issues on our car rental and needed to check it out before we got to the keauhou Bay. When we showed up, we were pleasantly greeted right away by Olivia who stayed behind to ensure we had life jackets and that all our valuables were safely locked up in their truck. Olivia led us by kayak to the group and we were able to take a personal guided history and tour of the dragon's throat cave Winfield because the waters were starting to get a bit choppy. We later were anchored to our guides along with other kayakers to enjoy some snorkeling along the reef which was truly amazing. Somehow when our kayaks were anchored, I must've lost my balance getting back into our kayak because shortly after that, our kayak ended up tipping into the ocean along with my phone. Winfield was very kind to fish it out of the ocean and Olivia quickly poured regular bottled water on my my phone but u/f my phone is still dying a slow salt
corrosion death. The good news is that we were still able to obtain the data of the beautiful photos and videos of our adventure. We loved learning the history and sharing great camraderie with Winfield and Olivia who are expert kayakers and tour guides. They made us feel very safe and at ease the whole time. Wilfield also helped calm me down after we tipped and made sure I was ok after rescuing my phone. We also enjoyed snacks and drinks and when we got back to shore, Winfield cut us fresh pineapple and we enjoyed eating that. Thank you Winfield and Olivia for a fantastic adventure!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2024/01/10 |
Activity Date: | 2024/01/04 |
Reviewed by: Marissa
My whole family enjoyed this experience! There were plenty of whales breaching and splashing all around us, they gave us a great show. The entire crew was friendly and knowledgeable about the whales and the catamaran too. I would recommend this trip to anyone during the whale season! We will do it again on our next trip. Thank you for such a wonderful experience.
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Packages: | Afternoon Whale Watch Cruise [Sailing Catamaran] |
Attended as: | Families |
Posted on: | 2024/01/10 |
Activity Date: | 2024/01/06 |
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Mahalo for joining us! We are glad that you enjoyed outstanding service! Thank you for the five star review and kind words! Best wishes to you and yours!