I am always Leary of organized tours but this one was an exception. Our guide Nick was exceptional. He went out of his way to make sure we were comfortable, and well taken care of. He has done his homework and knows the history and the island well, showing us a lot of extra things along the way such as plants, historical notes etc. it was a long day but we enjoyed every minute and would recommend to anyone.
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Attended as: | Families |
Activity Date: | 2017/02/07 |
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Best guided tour by far. Very professional-able to anticipate your needs and provided things you didn't even know you needed. Chris- the owner, and our guide for the night- was fantastic. His enthusiasm was contagious. Great company, great tour. Do it!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that you had such a fantastic time with Chris. He truly is such a passionate guide who always seems to have everything ready at just the right times throughout the day. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/07 |
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After reading about the cost of a taxi from the airport to Kona I searched for alternatives and found this shuttle service. I was greeted as soon as I got off the plane and the driver was very pleasant and professional. I would certainly use this service next time I visit.
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/26 |
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仮予約のまま出発日ぎりぎりになってしまい一度キャンセルをしましたが、その後ツアーが催行されると連絡があったので改めて申し込みをしました。ツアーに行ってみると、アメリカ人夫婦、デンマーク人夫婦、私たち夫婦なので催行がぎりぎりに決まる理由がなんとなくわかりました。
当日は集合場所を間違えてしまい、ベルトラさんにはご迷惑をかけてしまいましたが、公園に向かう途中のバンとトレーラーを見つけて何とか合流することができました。
最初から自転車なのかな?と思ってましたが、ジャガーミュージアムまでみんなでバンで移動し、そこから出発地点まで歩いていき自転車スタートです。
普段はママチャリしか乗らない私でもギアの変速だけ確認すれば、何とかみんなと一緒に行動できることができました。途中、いくつかのスポットで英語のガイドがあり、前知識がなくても十分楽しむことができました。
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Attended as: | Couples |
Activity Date: | 2017/02/01 |
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集合場所をGoogleMapで確認すると、H1沿いになってしまうのでホテルのフロントで確かめて慎重に向かいました。まずは車で行き駐車場や場所を確認し、結局は今回宿泊していたシェラトンから歩いてケアウホウ湾に行きました。プライベートビーチぐらいの大きさで反対側にいても問題なくたどり着ける距離でした。
カヤックは主人も私も初めてで、思った通りになかなか進まなかったりしましたが、この日は本当に天気が良く無事に洞窟までたどり着くことができました!
他の人のコメントにあったとおり、脱げないサンダルやトレッキング用シューズがあったほうが良いです。天候によっては陸地にいけないこともありますが、念のため持って行ったほうがよいです。私たちはビーチサンダルしかなかったのですが、ガイドのお兄さんが「水に浮くから落としても拾えるから問題ない」と言ってました。
現地で売ってる防水の使い捨てカメラがあると気兼ねなく写真を撮ることができるのでお勧めです。
あと、主人は足の内側だけ焼けてました。日焼け対策は万全にしておいたほうが良いです。
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Attended as: | Couples |
Activity Date: | 2017/02/02 |
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We had a great time on the morning whale watching cruise. The catamaran was large and comfortable. The crew was extremely knowledgeable. We saw a few whales and happened upon one bottle nose dolphin.
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Attended as: | Families |
Activity Date: | 2017/01/13 |
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I appreciated Kenny's kind nature and informative view of the island. He was very considerate and helpful in providing the service.
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Attended as: | Solo Travelers |
Activity Date: | 2017/02/03 |
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From the top of Mauna Kea you truly see forever. However, be prepared! At these heights it is also breath taking... that is, there is less air up there!! The guides were great and prepared you for the trip in every way. The dinner was good and the star gazing after coming half way back down was amazing.
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Attended as: | Couples |
Activity Date: | 2016/11/05 |
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広々としたハワイ島全体の景色や溶岩が見える火山口や滝が流れる渓谷のほか、泳ぐクジラも見れてよかったです
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Attended as: | Couples |
Activity Date: | 2016/02/06 |
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主人の父と3人で参加しました。
遠くでしたがクジラのジャンプも見れとても感動しました。
次回はもっと近くで観察できたらと思います。
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Attended as: | Families |
Activity Date: | 2017/01/11 |
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Photo service がincluded のはずなのに、主催者側のリストに反映されておらず、写真代を要求されました。
駐車券は最後に出庫時に払いますが、支払方法はクレジットカードのみでしたので注意が必要です。
ショーは、とても素敵で海の側で雰囲気もありました。
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Attended as: | Couples |
Activity Date: | 2017/01/29 |
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Fun filled 3 hour cruise. Great food, music, and tour. The crew were all exceptional. Within 3 minutes of leaving the dock the crew had already located 2 whales we could watch. Right before dinner, they located a manta ray as well. The crew also found another whale on the ride home. Great time and very family friendly.
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Attended as: | Families |
Activity Date: | 2017/01/20 |
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What more could you ask for in a shuttle? The lady was at the airport with a sign with my name on it, gave me a shell necklace, brought me over to the driver who helped me with my bags. The driver was friendly, told us some interesting facts and got us to our hotel safely. My toddler traveled free and the fees were reasonable compared to other options. Wouldn't hesitate to book with them again.
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Attended as: | Families with Young Children |
Activity Date: | 2017/01/25 |
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遠くにチラッと3回ほど確認できました。
ただ写真には収まらない程の遠くで一瞬でした。
ただ、クルーズとして楽しめました。
スタッフの皆さんは一切日本語が喋れませんがとてもフレンドリーでした。
この後のオアフ島で参加したイルカウォッチングで偶然に何度もクジラを近くで見れたので良かったです。
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Attended as: | Couples |
Activity Date: | 2017/01/22 |
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オアフ島とハワイ島のはしご旅で、クアロア牧場かワイピオ渓谷どちらで乗馬か迷っていましたが、結論から言うとこっちで乗馬して大正解でした。
前半の4wdバスで馬のいる渓谷の下まで降りるだけでもとてもとても楽しめます。
英語は苦手ですが、インストラクターの方もそう言う日本人に慣れているようで大事な乗馬の仕方は英語が理解できなくても分かるように教えてくれます。
乗馬コースはハワイ島ならではの大自然が満喫でき、小川も何度も渡りますが乗せてくれてる馬が水を飲んだり、脇道の草を食べ始めたりと可愛らしいものです。しっかり手綱を引っ張れば歩き始めますし、よく躾が行き届いた馬で安心して乗れました。絶景スポットでは馬に乗りながら写真撮影もしてくれてスタッフの方はとても親切でした。
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Attended as: | Couples |
Activity Date: | 2017/01/19 |
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Lee was a fantastic guide. Would highly recommend him.
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Attended as: | Couples |
Activity Date: | 2017/01/24 |
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We are so happy we chose this helicopter tour. We got close for pictures and selfies and our pilot was entertaining!
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Attended as: | Couples |
Activity Date: | 2017/01/20 |
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日本人4人、西洋人2人の6人のグループでした。すべて英語での説明でしたが、乗馬については日本語の掲示もありましたので、よくわからなかった部分はそれで確認できてスタートできました。
馬は個体差が大きく、よくトレーニングされているものとそうでなさそうなもの(ハンドリングの仕方だとは思いますが)もいました。
全くの初心者よりは、少しでも乗馬の心得のある方が景色も乗馬もどちらも楽しめると思いました。
インストラクターの2人はどちらも親切で、気持ちよくチップを渡すことができました。
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/23 |
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This was a great time and we can't wait to do it again! We were all able to stand up on our surf boards because of their great teaching, and we loved being in the water with the instructors. Very kind staff! The lesson on the land was a little long and repetitive, but very worth it for the water time. Jake and Tiffany were the best instructor!
Thank you guys for joining us out on the water and for taking the time to write us a review. We had a great time sharing the waves with you as well and so stoked to hear your awesome board stories and feedback. Mahalo Nui- Team HLSI
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Attended as: | Friends |
Activity Date: | 2017/01/13 |
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いろいろなルアウショーを体験しましたが、ここのルアウショーはちょっと寂しかったです。間延びした構成で、フラの合間のバンド演奏が多かった。食事は60点。途中で帰ったので、もしかしたら後半で盛り上がったのかもしれないですね。
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Attended as: | Couples |
Activity Date: | 2016/06/07 |
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Friendly staff, efficient service and easy way to travel to the airport. Will be using again next time. On time and made sure I was accommodated.
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/17 |
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I surprised my wife with a Lei greeting on our arrival in Kona. The greeter was very engaging and friendly. Her pleasant manner was a delight after a long day of travel.
Aloha Kevin!
Thank you for your wonderful review! We take pride in the work we do, and we are glad that Carrie's lei greeter made it all worthwhile! We hope you have a wonderful vacation!
Mahalo Nui Loa!
-- Jesse I.
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/17 |
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My fight departure was 11:50pm, so I requested to be picked up at 9:45pm. However, upon confirmation I was notified the pickup time would be 7:45pm (take or leave it with no refund.) The ride took about 30 minutes, so I was at the airport around 8:15pm and had to wait more than 3 hours before boarding. So no complains about the ride itself, but it would be nice if my requested pickup time would have been respected.
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Attended as: | Couples |
Activity Date: | 2016/12/29 |
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This service was fantastic, our captain was really knowledgeable and friendly. We saw whales and dolphins and our captain was really accommodating and nice. It was a beautiful boat and wonderful that it was just a few people.
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Attended as: | Families |
Activity Date: | 2017/01/04 |
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広い場所で、自由に乗馬したかったので、こちらのカフア牧場のコースを選択しましたが大正解でした。オフシーズンのためか、期せずしてインストラクターと私達夫婦というプライベートツアーに。美人でスレンダーなインストラクターの指導のもと、引き馬ではなく、自分で馬をコントロールしながら広大な牧場をお散歩。全て英語ですが、とてもゆっくり、丁寧に説明してくれるし、重要なことは同じことを何度も言ってくれるので全く不安はありませんでした。馬はとてもよく調教されており、人間より賢いくらい。アテンドするインストラクターは顧客の安全に万全を期してくれる一方、こちらの希望やレベルに合わせかなり自由に乗らせてくれるので、少し乗馬経験のある方なら広大で高低差のある牧場で、最高の経験ができます。送迎はありませんが、レンタカーで行けば迷う場所ではなく、看板もありわかりやすいです。料金も安く、オプショナルツアーとして最高にお勧めできます。
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Attended as: | Couples |
Activity Date: | 2017/01/15 |
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What a great day! Pros: The crew was friendly and helpful, the lunch was tasty and we saw a ton of fish. Our 5 year old had an amazing first snorkeling tour. The slide was a hit!
Cons : we didn't see any Dolphins or turtles but body glove can't control that.
Mahalo for joining us! We hope to see you again in the future!
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Attended as: | Families with Young Children |
Activity Date: | 2017/01/13 |
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初めてハワイ島旅行で、到着した夜に行きました。ビュッフェスタイルの飲み放題食べ放題だったので、英語が出来ない私たちでもストレスなく食事とショーが楽しめました♪
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Attended as: | Families |
Activity Date: | 2017/01/11 |
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They were on time, friendly, and informative. We plan to call them again the next time we travel.
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Attended as: | Couples |
Activity Date: | 2016/12/31 |
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On time got to hotel fast would not travel with another service Used this service every time I visit Hawaii. Thanks again Great information for good eats. Jackie
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/10 |
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Our group of 6 people had a great time zipping thru the trees . the 2 guides were very knowledgeable and always safety conscious.
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Attended as: | Families |
Activity Date: | 2017/01/10 |
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Reply from activity provider
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Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such an outstanding day with Nick and learned about some new things along the way! He is a wonderfully knowledgeable guide who genuinely loves sharing the day with our guests. Mahalo for your wonderful recommendation and we hope to see you on your next visit to the Big Island!