Reviewed by: John Glass
Service was excellent. I am disabled with difficulty walking and use a walker. The driver was a great help helping me up the steps at the Royal Sea Cliff Resort where there were inadequate hand rails at the time due to painting. He also carried the suitcase up to reception as well as carrying up the walker. The driver should be commended for his help.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/11/05 |
Activity Date: | 2017/11/02 |
Reviewed by: Rose
My husband and I did this for the first time and we had a truly wonderful experience! Kevin was a great guide! He was helpful, kind, informative and thoughtful by taking photos and suggesting what to do and what not to do to get the best experience. We loved the snorkeling and the sea cave experience! I did get nauseas so I suggest you bring an antinausea medication, also unfortunately we didn't see the dolphins. But other than that we loved it!!
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Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
Attended as: | Couples |
Posted on: | 2017/11/05 |
Activity Date: | 2017/11/02 |
Reviewed by: CHENTING KO
Amazing flight, nice helicopter, all passengers with BOSE A20 headset, and our pilot (Chase) is very knowledgeable and gave us a very comfortable ride with amazing views of big island.
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/11/03 |
Activity Date: | 2017/10/31 |
Reviewed by: Erica
We had a great time, and really enjoyed the entire experience. We we lucky and had manta rays barrel rolling right up to us for most of the time we were in the water. The captain and staff were friendly and knowledgeable. And the snacks were a nice treat after getting out of the water. Hope to do it again!
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/11/02 |
Activity Date: | 2017/10/02 |
Reviewed by: Elizabeth from AR
This was an amazing trip. We had a smooth ride out to the Sheraton and saw a beautiful sunset.
Then we got our snorkels and masks and got in the water. We all grabbed the handrail on the kick board and gotntowed out to abgood spot. We ended up joining up with other groups to form a "buffet line". Th manta rays came through eating plankton doing barrel rolls so close I thought they were going to brush our faces with their wing tips!
I highly recommend this tour group. They're super friendly and are very good at what they do.
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Packages: | Sunset Cruise & Evening Manta Snorkel Tour [2.5 hours] |
Attended as: | Couples |
Posted on: | 2017/11/01 |
Activity Date: | 2017/10/29 |
Reviewed by: Linda R
It was an interesting experience. We enjoyed it but a couple people did get sick on the long boat ride. Lots of mantas rays showed up and swam with us.
Aloha, We appreciate you taking the time to write a review. Unfortunately sea sickness does happen to random guests. We keep ginger chews on the boat for this reason. Mahalo for joining us and hope to see you again your next visit to the Big Island. Aloha
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Packages: | Moonlight Cruise & Evening Manta Snorkel Tour [2 hours] |
Attended as: | Families |
Posted on: | 2017/10/30 |
Activity Date: | 2017/10/08 |
Reviewed by: Tracy O.
The helicopter ride was amazing! We took the Circle Island tour. Colin was our pilot and he was really informative and made it a really fun experience.
I wouldn't hesitate to recommend this activity to anyone.
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Packages: | Circle Island Tour Package |
Attended as: | Couples |
Posted on: | 2017/10/30 |
Activity Date: | 2017/10/23 |
Reviewed by: dusty
their lights were dim compared to other companies, and they went in much earlier than the other boats.
Thank you for reviewing your tour with us. The lights we use are quite powerful, we do place a special blue filter over them to attract more of the microscopic plankton which the mantas' appear to prefer over the larger zooplankton, that may be why they appeared to be dim by comparison.
Mahalo
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Solo Travelers |
Posted on: | 2017/10/30 |
Activity Date: | 2017/10/22 |
Reviewed by: Amanda & Sierra
First time going on a snorkeling tour and it was a blast! Beautiful boat and weather! The crew kirk and Kyle were amazing hosts. Could not ask for a better experience!
Thank you for taking your time to review your trip. So happy your first time snorkeling was a blast. Mahalo Nui Loa!
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Packages: | Deluxe Morning Snorkel Cruise with 2 Snorkel Stops, Breakfast & Lunch [4.5 hrs] |
Attended as: | Friends |
Posted on: | 2017/10/30 |
Activity Date: | 2017/10/27 |
Reviewed by: うーたん
シュノーケル好きの私たち親子は日本からマイ器材を持って参加!
ほかの乗船客は年齢も国籍も様々。
かなり年配のおじいちゃんもいました。
シュノーケル初心者の方にはマスクの付け方などのレクチャーもしっかりしてくださり安心。
ただし説明はすべて船長の早口な英語です。(笑)
シュノーケルポイントは海況を見て2箇所。
1箇所目はホナウナウ国立歴史公園の近く。
大きなサンゴの棚がたくさんあり、色とりどりの熱帯魚もたくさん!
時間を忘れてしまうほど美しいポイントでした。
2箇所目はさらに20分ほどボートを走らせ、先ほどとは一転
何十年か前にキラウエアからの溶岩が海に流れ込んだと言う場所。
冷えて固まった大きな丸い岩がゴロゴロと落ちており、地形を楽しむようなポイントです。
そこではウミガメたちを発見!彼らの邪魔にならないよう、遠くから見つめていました。
ウミガメが泳ぐ姿はまるで空を羽ばたいているようで、とても癒されました。
船長からランチタイムだぞー!と声をかけられ海から上がると、船からもくもくと煙が。
船員さんが焼いてくれたビーフパティやチキンと一緒にフレッシュな野菜を挟む
バイキング形式のハンバーガーランチ!
これが予想をはるかに超える美味しさでビックリ!
サイドの自家製タロイモチップスもとても美味しかったです。
皆が海を名残惜しんでいるところでボートは桟橋に向けて出発。
途中イルカの群れを見つけてしばしイルカウォッチングしたり、
キャプテンクックのモニュメントに寄り道したりしながら戻りました。
5時間ほどのツアーでしたが本当にあっっと言う間に時間が過ぎ、
滞在中もう一回行っちゃう?と話題が出たほど(笑)大満足のツアーでした!
またハワイ島に行った際は絶対に参加します!
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Packages: | 基本プラン |
Attended as: | Families |
Posted on: | 2017/10/30 |
Activity Date: | 2017/09/21 |
Reviewed by: kiwiuk
.......only spoilt by the lack of DVD afterwards. Apparently the inflight DVD recording didn't work - totally gutted, as this was an absolute one off for us from Down Under.
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Packages: | Standard Flight [50 mins] |
Attended as: | Couples |
Posted on: | 2017/10/29 |
Activity Date: | 2017/10/17 |
Reviewed by: yamatosumomo
三年前に同じ地域の別ホテルのルアウに参加しましたが、それより良かった。開場し記念撮影と各種ポリネシアン文化に軽く触れられるワークショップ形式のブースがちらほら。ヘナのスタンプ(おそらくヘナではない、その夜に濡れティッシュで簡単に落ちた)、けん玉?のような遊具やボードゲームなど。ヘナだけ体験し、無料のカクテルを飲んでいるとテーブルへ案内されます。8名掛けの円卓に我々夫婦とイギリスから来たという4名のグループが同席。旅行英会話程度の我々でもだいたい理解できる英語でMCが進行してくれます。
同席のイギリス人の英語が分かりづらいのと私の真後ろにスピーカーがあったので会話に難儀しました。程よい広さで一体感のあるルアウ。客席が近いから安全性を重視するのか、ファイアーダンスは振り回しているうちに火が小さくなっていってやや迫力に欠けます。
それでも男女とも迫力と完成度高いダンスパフォーマンスに圧倒されますし、三人編成のハワイアンバンドが前座、幕間を程よい音楽で楽しませてくれます。他者のコメントで時間が長いとありましたが、確かにお子さん向けではないかな。
食事の途中、最初に撮影した写真を$20で売りに回ってきます。おのぼりさんですから気前良く買いましたが背景など構図をもっと気にしてほしかったです。前日のリコンファームを失念し当日朝に慌てて電話しましたが問題なかったようです。
ハワイ島最後の夜に参加して大正解でした。次回、もっと英語が聞き取れるよう勉強して再訪したいです。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/10/29 |
Activity Date: | 2017/10/08 |
Reviewed by: Eileen
The guys were awesome. Made it fun. The horses were strong and healthy. The scenery was breathtaking, green and lush. We would have liked to ride the horses through the waterfalls, same price, but this was good too. There were wild horses and donkey that let you pet them. Overall our experiences was great. Thank you for making the day fun.
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Packages: | Afternoon Ride |
Attended as: | Friends |
Posted on: | 2017/10/26 |
Activity Date: | 2017/10/23 |
Reviewed by: y.k
峡谷を解説付きで車で下ります。乗馬はよく調教された馬で、安心して体験できました。写真も撮ってくれて、親切な対応でした。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2017/10/26 |
Activity Date: | 2017/10/23 |
Reviewed by: まるちゃん
スタッフさんは英語のみでしたが、参加は私たちも二人で貸し切り
シュノーケリングスポットに着くまでにも、ボートから見える観光スポットに寄ってくださいました>^_^< イルカは残念ながら背ひれしか見えませんでした イルカと泳ぐツアーではなく、ウォッチングなのでしょうがないですね
こちらのご予約は必ずブリントアウトして持っていってください スマホなどの確認画面はNGです
あとはボートのヘリに座るし、1時間くらい移動するので酔い止めの薬を飲んでおくといいです
水温も低くシュノーケリング後はかなり冷えるので上着とバスタオルを持っていってください
シュノーケリングは2ヶ所で2本、軽食も二回出出来ました よかったです!
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Packages: | 8:30出港 |
Attended as: | Friends |
Posted on: | 2017/10/25 |
Activity Date: | 2017/10/16 |
Reviewed by: ほぬさま
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2017/10/25 |
Activity Date: | 2017/08/17 |
Reviewed by: Amber Bialy
My husband and I were both nervous, I get seasick and he has a fear of deeper water and has never snorkeled. Captain Morgan was amazing and the crew was super reassuring. They gave me ginger candy when I got on. I only felt a little queasy, it wasn't as bad as I thought. Short ride and they got us in the water and we had a full display of barrel rolls by 2 mantas! My husband had an amazing time and he enjoyed it more than he thought he would. He would do it again! You stay in the water for a reasonable amount of time, I got out a tad early but we went back shortly after. Tea, soda and fresh pineapple was offered. A MUST do and I couldn't ask for a better crew. Bring your own goggles and snorkel if you have them, some masks leaked a little. Worth it even if you get seasick (lots of ginger and dramamine!)
Pick a day with no wind as Well! We had a great experience.
Thank you for taking the time to review your manta tour. Happy to hear both you and your husband enjoyed the experience. Thank you for joining us and hope to serve you again soon in the near future.
A Hui Hou!
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2017/10/24 |
Activity Date: | 2017/10/21 |
Reviewed by: Fava
They were in time, very good welcome. Very gentle team.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/10/24 |
Activity Date: | 2017/10/21 |
Reviewed by: Monique
Was amazing experience easily the best dolphin swim I have ever done. We got to see a bit of the coast line and the guides were very friendly we would definitely come back again
Aloha! Thank you for having joined us. We are very glad that you have enjoyed the wonderful encounter with wild dolphins! Please come back to our tour again :) Mahalo!
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Packages: | Dolphin Swim & Snorkel (No Transportation) (until 2018/03/31) |
Attended as: | Couples |
Posted on: | 2017/10/23 |
Activity Date: | 2017/10/09 |
Reviewed by: Steve
Crew was very nice and captain had a great story, but we were ones that had little luck with manta's. We did see one or two, but it took a full hour in water, where some of my party began to get sick and missed it. The most disappointing part was absolutely no cruise. Do not expect a cruise. We coasted for 5 min and went out where I could snorkel on my own. I really thought we would sail for a bit and get snacks instead of one piece of pineapple. Understand you are hanging onto a ladder the whole time. I get it for safety reasons, but not what I expected. There is no real snorkeling where your swimming around. No boat lights other then ladder. I felt we were using other boats lights, where we were the last ones to ever see anything, unless we got lucky. Our ladder had lights. I thought this was also a 3 to 4 hour tour. It took 5 or 10 min. To get where we were going, then hour in water, then go home. No drinks on this, and hit and miss with hot chocolate. I highly recommended actually sailing first and open the sails like they said would happen and choosing this boat in the first place. My party was disappointed. My kids were troopers and stayed out with me and saw the one manta, before turning back where the rest of the people holding onto the ladder didn't see it. At least give us a cruise first with this cool boat.
Thank you for taking the time to review your manta tour. We are happy to hear you enjoyed the staff and also sorry to hear you did not fully enjoy the trip. We, unfortunately, do not always get the opportunity to sail prior to the manta tour. As stated on the website, factors such as mooring availability water conditions and weather play a great part in what happens on each individual tour. If I could have it my way, every night we would have just enough wind cruise out to sea while watching a glorious sunset (No rain). Return back to the manta site to find our mooring available, at this point the wind would calm and the sea would be flat and upon entering the water all of Kona's manta rays would gather under our raft for the entire hour. Everyone would be happy, but alas this does not happen as often as I wish it would.
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Packages: | Sunset Sail & Manta Ray Snorkel - Special Group Rate for 6+ Passengers |
Attended as: | Families with Young Children |
Posted on: | 2017/10/23 |
Activity Date: | 2017/10/18 |
Reviewed by: Nicole
Thank you so much for showing us all de highlights during this flight!
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Couples |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/19 |
Reviewed by: Andrea
Excellent, just do it, unforgettable experience!! Thanks to Hawaii Forest and Trail group, make sure your tour is through them, in fact make sure all your Big Island tours are through them, they are AWESOME!!
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Packages: | Summit Sunset & Stargazing Adventure |
Attended as: | Solo Travelers |
Posted on: | 2017/10/22 |
Activity Date: | 2017/10/19 |
Reviewed by: James Henderson
Great experience!!!! Tour guide was very knowledgeable, experienced, super friendly, and accommodating! Loved this!
We are happy you enjoyed the tour. Hope you will join us again!
Mahalo,
Jeannie
Kailua Bay Charter
The Glass Bottom Boat
Rating: | |
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Packages: | Kona Glass Bottom Boat Cruise from Kailua-Kona Pier |
Attended as: | Couples |
Posted on: | 2017/10/21 |
Activity Date: | 2017/10/18 |
Reviewed by: Avis Thomas
Picked us up timely and delivered us to the airport. Lots of stuff coordinating with a family. Much appreciated!
Rating: | |
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Families with Young Children |
Posted on: | 2017/10/21 |
Activity Date: | 2017/10/18 |
Reviewed by: グーフィー
姉弟三人で参加しましたが、全員立てました。
先生たちが、とても親切に教えてくれます。3人ともほとんど英語が話せませんが、ごく簡単な言葉やジェスチャーを交えて教えてくれるので、困りませんでした。
Rating: | |
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Packages: | グループレッスン |
Attended as: | Families |
Posted on: | 2017/10/21 |
Activity Date: | 2017/10/09 |
Reviewed by: Maria
The drivers were very helpful and courteous. When we arrived a representative met us at the airport with bottles of water and shell leis. The driver took are luggage and placed it on board. I would definitely use this service again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/10/20 |
Activity Date: | 2017/10/17 |
Reviewed by: Randy
This service was superb, and half the cost of a taxi for a single rider.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2017/10/20 |
Activity Date: | 2017/10/17 |
Reviewed by: Dominic sibell
Peter did an amazing job. He was a very knowledgeable person and it helped to pass the time on our drive. He knows a lot about the island and it really helped to pass the time when we got stuck because of the iron man and couldn't get across the highway for over an hour to our hotel. Will use you again because of this excellent driver
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/10/20 |
Activity Date: | 2017/10/14 |
Reviewed by: Dominic sibell
Peter was an excellent driver. Very friendly and knowledgeable. He made the drive very nice by talking about all of the things we were seeing on our drive. It helped pass the time when we got stuck because of the iron man and couldn't get across the highway for over an hour to our hotel. Will use you again when we come back to hawaii.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/10/20 |
Activity Date: | 2017/10/17 |
Reviewed by: AKKIE.O
本当はワイピオ渓谷での乗馬をしたかったけど、予約が取れず断念。
牧場での乗馬の予約が取れたのでこちらに参加しました。
日本語は全く通じませんでしたが、簡単な英語で、笑顔で説明などしてくれて、ほとんど困りませんでした。
ウエスタンブーツ、靴下、パーカー、ジャケット、バッグなど貸してくれるので手ぶらで問題なしです。
貴重品は預けましたが、バッグに飲み物とカメラ、携帯を入れて持っていきました。
スニーカーでもいいでしょうが、ブーツは借りたほうがいいと思います。
靴下は持っていたので自分のを履きました。
1.5時間、めいっぱい乗ってたかな?
広大な牧場の敷地内を駆け足したり、速足したり。
夫がほぼ初めてだったので、歩くだけかなと思っていたら、こちらの様子をみて、
やってみる?と聞いてくれて、何度が走ったり。
馬もある程度人を見ますが、おとなしく、いうこと聞いてくれるので、特に心配もありませんでした。
来年もまた来てね!と笑顔^^
ありがとうございました☆また来たいです^^
Rating: | |
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Packages: | 1.5時間プラン |
Attended as: | Couples |
Posted on: | 2017/10/19 |
Activity Date: | 2017/10/07 |
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An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for taking the time to review your manta tour. We are happy to hear you had a good time.
Mahalo Nui Loa!