Reviewed by: Kathryn Love
My granddaughter and I had a wonderful day! The guide was funny and knowledgeable and we enjoyed learning about the valley and the people that live there! What a great way to learn the history of the valley and the people that live there. I had no idea how tara was grown and the diversity that exists in the valley!!
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Packages: | Morning Ride |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/22 |
Reviewed by: Laura
Very happy with the service, all the staff very friendly, the bus very comfortable and the couple of times I used the service they always on time!!! Thank you!!!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/23 |
Reviewed by: Laura
Excellent service, very friendly, always on time. Transportation buses really comfortable.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/19 |
Reviewed by: ピーベリープルメリア
常夏のハワイ、とは言え真冬おまけに生憎の雨で寒い中、屋根ひとつないところでウェットスーツに身を包み沖へ出るとかなりのうねりが!
われわれ日本人の感覚からすれば、こんな、悪天候の時に出航するのかと思ってしまう条件の中でのスタートとなりました。
案の定寒さと、うねりにより体力に自信のない女房は早々に船上に。
心配で同行した私も、デッキで滑り転倒して脇腹を痛める始末。
肝心のマンタは海の底辺りに2尾だけ現れたのを確認できたのみで、ハワイ島初日にすこしがっかりのツアーでした。
英語がわからなくても、勢いで大丈夫っていった書き込みを信じての参加でしたが、やはり費用が割高でも日本語でのツアーの方が安全面のためにも良いのではと思います。
ただ、双胴船のため、揺れは少ない方だと思いました、好条件の時ににリベンジしたいと思います。
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Packages: | サンセットプラン |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/20 |
Reviewed by: まいまい
日本人は私たちだけでしたが、クルーの方々は親切で快適に過ごせました。
出航してすぐにクジラが見れました。その後も何回も見ることが出来ました!
小学生の息子はとても感動していました。
朝のクルーズは爽快で、ハワイ島の景色も楽しむことが出来ました。
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Packages: | 8:00発/ワイコロア港 |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2018/01/10 |
Reviewed by: さかなちゃん
初めてのハワイ島で初めてのシュノーケリングツアーでした。日本人は私たち家族ともう1組だけ・・・。受付や説明はすべて英語ですが、日本語の注意書きもあり、スタッフが親切なので安心して参加できました。モーニングクルーズなのでまずおいしいパンやフルーツが出てきて、あっという間にポイントに到着。美しい湾で波も穏やか、魚もたくさん見られて大満足!!浮き輪や浮き具なども豊富なので、不安なく海に入れます。
昼食はスタッフ手作りのハンバーグで、自分でハンバーガーを作ります。美味しかったー!!船にはトイレもついていて安心。ハワイ島の大自然を満喫できる、素敵なシュノーケリングでした。
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2018/01/07 |
Reviewed by: Jon
Bambi (captain) and Steven (dive guide) both are very friendly and knowledgeable. More importantly, in case that you do not see any manta ray, they arrange you another trip for free. In our case, the giants took a day off on Sunday and then came back on Monday. So try to book it at least 2 days before the end of your trip.
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Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
Attended as: | Solo Travelers |
Posted on: | 2018/01/10 |
Activity Date: | 2018/01/07 |
Reviewed by: Sop
Our guides were Arthur and Justin. Both are funny and knowledgeable. This tour surprised us in so many ways. It is crazy that you can go from beach weather to freezing winds in a matter of hours. The parkas definitely help. I would recommend some layers of clothes, jeans, and good shoes. Bring a scarf or beanie. For those who live in the country, you do not realize how fortunate you are to not have light pollution. The stars that we saw were amazing. Your eyes adjust and focus so well on all the bright twinkles because there's no surrounding light. It's hard to explain but you feel like a child who's just seen something new and cool. Light pollution is real. On a good night in the city, I can probably see maybe 10 stars. Here, the volume is overwhelming. The location of Hawaii lets you see a lot more. Not only do you see the stars, but you can see distant galaxies as well our own milky way. Primitive, primal, natural are some other ways to describe experience.
The sunset on Mauna Kea was also a fantastic experience. Arthur and Justin are safe and excellent drivers. You see rental cars driving up the volcano on unpaved roads when they shouldn't. It's better to have the experts take you to the summit.
We attended this tour January 3, 2018. This gave us the rare opportunity to see the wolf moon and all the stars. I never knew how much light the moon provided at night.
I would do this again and recommend it to anybody who visits the Big Island.
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Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
Attended as: | Couples |
Posted on: | 2018/01/09 |
Activity Date: | 2018/01/03 |
Reviewed by: くじら〜
天気にも恵まれ、生まれて初めてのホエールワッチングに興奮しました!
ただ英語のガイドだったので、意味がよく分からず少しだけ残念でした。
クジラはそんなにアクティブではありませんでしたが、数回ジャンプを見ることができ、それだけで満足です!
主人は少し船酔いしてしまいましたが、また来たいと思います!
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Packages: | 9:30発/ カワイハエ港 |
Attended as: | Couples |
Posted on: | 2018/01/09 |
Activity Date: | 2018/01/04 |
Reviewed by: N24S
高校生・中学生の息子たちが参加、船酔いが心配だったので眠くならない薬を飲んで参加しましたが特に問題なく空の旅を満喫出来ました。
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Packages: | 高度114メートル!スタンダードプラン(~2018/12/31) |
Attended as: | Families |
Posted on: | 2018/01/08 |
Activity Date: | 2017/12/31 |
Reviewed by: Lorald clawson
Guides were great fantastic experience loved it all
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Packages: | Morning Ride |
Attended as: | Couples |
Posted on: | 2018/01/07 |
Activity Date: | 2018/01/04 |
Reviewed by: SOPHIA
連れ合いのたっての希望で申し込んだが、それなりに高額なので、気乗りせずに参加したが、思ったより楽しかった。
最初に簡単なレクチャーがあって出発。馬の背から見る素晴らしい風景は、当然ながら普段よりずっと視線が高いので楽しめた。
同行の外国人の親子連れの子供は小学生ぐらいだったが、十分楽しんでいた。
川の流れの中をジャブジャブ入って行ったり、途中で止まって草を食べ出して全然動かなくなってしまった馬に困ったりもしたが、後になればそれも楽しい思い出になった。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2018/01/07 |
Activity Date: | 2017/07/24 |
Reviewed by: N/a
Our family really enjoyed this trip. The crew was informative, friendly and fun. The trip up the coast was beautiful and the music on the boat was quite nice.
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Packages: | Dinner Cruise |
Attended as: | Families with Young Children |
Posted on: | 2018/01/05 |
Activity Date: | 2017/12/30 |
Reviewed by: Kiyu
日本語パイロットでなかったのが残念でした。
あと、前に座った2人が、ベージュ、赤色のトップスにショートパンツの洋服を着ていたせいで、ガラスにその色が反射して、スマホで写真撮ろうとしても映り込んで、最悪でした。
参加される方は長めの、せめて膝下丈のパンツで色は黒色、そしてトップスも黒色を必ず着ていくほうがベストですよ。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアーにご満足いただくことができなかったとのこと、弊社としても大変残念に思っております。
日本語パイロットのリクエストに関しましては、ツアーページでもご案内申し上げておりますように確約ではございませんが、
せっかくご参加いただくのであれば、日本語での説明を期待されていたことと存じます。
また、他のお客様のお召し物が窓ガラスに映り込み、景色が見えづらかったという点についても残念でなりません。
いただきましたご意見は催行会社に共有をさせていただき、ともに改善を検討してまいります。
次回またハワイ島にお越しになることがありましたら、その際にはご満足いただけるツアーとなりますこと、心より願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
VELTRAカスタマーサポートチーム
Rating: | |
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/01/03 |
Activity Date: | 2017/12/16 |
Reviewed by: たけちゃん
86才の父と84才の母と参加しました。口コミどおり、集合場所はわかりづらく、待ち合わせの時間通りにもきませんでしたが、ハワイののんびりとした時間らしいなと思いながら待っていたらそのうち来るので大丈夫でした。4WDの古い車で谷を降りたり、馬にひかれたワゴンで川を渡るなど、大自然を満喫できる年配の両親にも楽しめるいいツアーでした。
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Packages: | 混載ツアー |
Attended as: | Families |
Posted on: | 2018/01/02 |
Activity Date: | 2017/12/30 |
Reviewed by: Kerri C
Speedi shuttle was there when our plane arrived. Smooth and friendly transport home. Would use them again!
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Couples |
Posted on: | 2018/01/02 |
Activity Date: | 2017/12/30 |
Reviewed by: Melinda
On time and comfortable. No stress and easy to use
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/10 |
Reviewed by: Melinda
Easy and comfortable to use. No stress with competent drivers
Rating: | |
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/06 |
Reviewed by: Gina P.
Thanks to friendly knowledgeable guides my family will definitely do this again! We all had a great time! Bring sunscreen!
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/24 |
Reviewed by: caldivergirl
Very polite, on time, smooth delivery to the airport
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/28 |
Reviewed by: Stephen
While we only saw one manta, she did come up close, which was an amazing experience.
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Packages: | Standard Package: Sunset Manta Snorkel |
Attended as: | Families |
Posted on: | 2017/12/31 |
Activity Date: | 2017/12/28 |
Reviewed by: Christine S.
Our original trip was postponed due to snow on the summit of Mauna Kea but we rescheduled and had an unforgettable experience. Our guide Hank was great. As well as his astronomy expertise, he provided lots of information on Hawaiian culture. The views on the way up to the summit were spectacular. Great photographic opportunities of the sunset, views and night sky.
I would thoroughly recommend this trip.
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Packages: | Summit Sunset & Stargazing Adventure |
Attended as: | Families |
Posted on: | 2017/12/30 |
Activity Date: | 2017/12/04 |
Reviewed by: Makiko
My husband forgot his wallet on the plane so we had to make the driver wait. But there was absolutely no fuss. Both ways we were the only clients. Our driver was excellent and he gave us some excellent pointers on the island along the way!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2017/12/29 |
Activity Date: | 2017/12/26 |
Reviewed by: Neera Iyer
This was a last minute booking so we were glad to get it. We did the 7:45-9:45 PM night tour. The set up is pretty standard. The crew was experienced and knew what to do when didn’t find rays at the first spot. We were towed gently to where we saw two! We had a couple of screamers which was a bit annoying but that apart, terrific trip
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Packages: | Manta Ray Night Snorkeling Tour [Late Evening Cruise] |
Attended as: | Couples |
Posted on: | 2017/12/29 |
Activity Date: | 2017/12/26 |
Reviewed by: リゾート大好きファミリー
乗馬をしたことがなかったので、私も子供たち(小4と中3)もとても不安でしたが、説明を聞いてから馬に乗ってみると、すんなりと進んでいくので、だんだんと慣れて、楽しくなってきました。途中で草を食べてしまったり、前の馬にくっついてしまってけんかになりかけたり、、とハプニングもありましたが、それもまた、楽しい思い出となりました。子供たちの馬は、素直で真面目な馬だったので、問題なく、乗りこなしていました。山の風景がとても素敵で、最高に良い経験でした。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2017/12/28 |
Activity Date: | 2017/12/23 |
Reviewed by: george h
Review:great service drivers on time and courteous George H
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2017/12/28 |
Activity Date: | 2017/12/24 |
Reviewed by: D & L Williams
For those who love the water and its fascinating creatures, we highly recommend this activity aboard the Hawaiian Sailing Canoe. The canoe is a modern replica seating a limited number of passengers, so the skipper Dave knew our names immediately. But much like going to a "modern" zoo, you may see what you're looking for the first time out but you may not. Our first night snorkel was at 8:30pm, and while the groups before and after us had a grand "show" we were skunked. But Dave said we could keep coming back (for free!) until we sighted the mantas. The next night at 9:30pm we were in luck, and were treated to a 45 minute water ballet by two mantas that glided and turned just inches beneath our illuminated surfboard. For optimum warmth bring your own full-length wetsuit instead of using their wetsuit tops.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2017/12/25 |
Activity Date: | 2017/12/21 |
Reviewed by: Leah
This tour was life changing for me! Such an awesome experience to really see the island and have someone guide you through it so you really understand what you're seeing and the history behind it.
Tour guide was Chris who was excellent. He has a real gift for this, and you can tell he is truly passionate and loves what he does. Makes the tour feel more real and less like show and tell or reading from a script. 10/10 highly recommended tour.
Tour provides you with all the comforts you need for the day so you're never hungry, cold, or unsure of where a clean bathroom is. Even had plugs for you to charge your phone although I had a portable charger with me that day which I recommend for any trip.
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Solo Travelers |
Posted on: | 2017/12/24 |
Activity Date: | 2017/12/21 |
Reviewed by: Big family with kids
The whole family really enjoyed the boat ride, the hosts on the boat were excellent and we saw a lot of fish, turtles etc. they were wonderful at engaging with the kids and answering all our questions.
The customer service of the people we met at the hut left something to be desired. Aloof and not very interested in engaging. Which is fine, but they are the first people you meet when you get there—so—it made me kinda nervous, but the actual ride was fine!
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Packages: | Waikoloa Glass Bottom Boat Cruise |
Attended as: | Families with Young Children |
Posted on: | 2017/12/23 |
Activity Date: | 2017/12/02 |
Reviewed by: shannon
It was super and Tom was very professional and once whales were spotted, he circled back for an amazing look at breaching humpbacks. it was fantastic.... another lady was airsick on our trip, but tom handled it with amazing professionalism. I highly recommend this trip. highlight of our stay!
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Packages: | Big Island Spectacular (1 hr 45 mins) |
Attended as: | Families |
Posted on: | 2017/12/22 |
Activity Date: | 2017/12/19 |
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Reply from activity provider
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Mahalo for taking the time to submit a review of your sunset/manta tour(s) with Kona Ocean Experience. We're so glad you had the opportunity to rejoin us for a second evening after the mantas took a "night -off", so that you could enjoy seeing their majestic moves. Thank you for acknowledging our "manta guarantee"! Hope to have you aboard again sometime, to perhaps join us for a morning Dolphin & Kealakekua Bay adventure. Aloha!