Reviewed by: Ashton H
Emma and Riley were great guides. VERY funny and knowledgeable! Omg the waterfall is insane to zip over!!!
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2022/07/01 |
Activity Date: | 2022/06/29 |
Reviewed by: ominette@hotmail.com
Our guide Devin was very accommodating and knowledgeable! He was thorough when discussing safety in the reef and how best to use the equipment. He seemed to enjoy the experience as much as we did even though we know he does this every day! We were thrilled to be able to commune with sea turtles as they relaxed in the sunshine. He then navigated us through the coral reef and pointed out a bunch of wildlife we might have never have seen on our own. The snacks and drinks at the end of the tour were exactly what we needed after swimming for an hour and a half. We appreciated the personalized experience and would absolutely do this again!
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Packages: | Hilo Beach Snorkel – Sea Turtle Lagoon and Black Sand Beach |
Attended as: | Families |
Posted on: | 2022/06/27 |
Activity Date: | 2022/06/21 |
Reviewed by: Michelle
I was impressed with the safety measures taken by the staff for the ATV ride. The waterfall swim was very short, not nearly enough time given for this part of the activity. No safety measures taken for the swim. Rocks were slick - there should be a ladder or some way to enter and exit the water that does not put participants in danger of slipping. The trip down to the waterfall and then back up is somewhat physically taxing and should only be undertaken by physically fit persons.
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Packages: | 4-Seater UTV Package: 1 Driver + up to 3 Passengers |
Attended as: | Families |
Posted on: | 2022/06/11 |
Activity Date: | 2022/06/06 |
Reviewed by: Adriana R
We had so much fun on the single riders. Our instructors were so amazing! They truly cared about our experience and making it fun for us. The customer service and overall experience was unforgettable and so worth it. Our favorite experience on the island!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2022/05/22 |
Reviewed by: brooke
great guides, awesome views, all gear was provided.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Families |
Posted on: | 2022/05/07 |
Activity Date: | 2022/04/07 |
Reviewed by: Kara
Ziplining right into a waterfall, couldn't get any more Hawaii then that!!
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2022/04/29 |
Activity Date: | 2022/04/28 |
Reviewed by: Robin
This was a fun experience. If you zipped before, you may find the first few lines not very exciting - they're shorter and mostly traveling over farm field without much in the way of scenery. But....the last 2 lines are really great and offer some fabulous views! The staff is also really great!
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Families |
Posted on: | 2022/04/10 |
Activity Date: | 2022/04/08 |
Reviewed by: Kara
Everyone says to do a helicopter tour in Big Island and they were not wrong!
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Packages: | Standard Flight [50 mins] |
Attended as: | Solo Travelers |
Posted on: | 2022/03/21 |
Activity Date: | 2022/03/21 |
Reviewed by: Esther
We had such a great time on the zipline tour and would definitely do it again. The guides made us feel safe and instructed us on everything, especially since it was our first time. They made the entire experience fun and the views were breath taking. They walked us through everything and caught us at the end of each zipline. Highly recommend!
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2022/03/20 |
Activity Date: | 2022/03/18 |
Reviewed by: mgcannella
Our guide, John, was very patient with me. I've had zero experience riding an ATV but he took the time to make sure I was comfortable while encouraging me to do the solo ride (I was also given the option to switch to a two-seater). I'm so grateful because I had the best time and wish it could go on longer. We drove through the beautiful Umauma property -- rolling green gentle slope with a gorgeous view of the ocean and a sea of cows (yes, cows, that John had to persuade to move to give the riders more room to drive thru). We took a break at the watering hole where my son and husband enjoyed a cool dip near a low waterfall and enjoyed a quick snack. Thank you, John, for making it fun, adventurous and exciting!
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Packages: | Solo Rider ATV Package (Driver Only) |
Attended as: | Families with Young Children |
Posted on: | 2022/01/24 |
Activity Date: | 2022/01/01 |
Reviewed by: jungyoon
짚라인을 하와이 와서 처음 타봤는데 난이도 아주 쉬운 코스부터 길고 난이도 있는 코스까지 단계적으로 진행해서 수월하게 액티비티를 즐길 수 있었어요.
스탭분들도 매우 친절하고, 코스를 이동하는 중간에 인근 마을의 특징 및 문화, 생태환경, 역사에 대한 다양한 안내도 해주셔서 지루할 틈이 없었습니다.
무엇보다 짚라인 장비를 매우 꼼꼼하게 체크해주시고 안전에 잘 신경써줘서 불안하거나 두려움 없이 온전히 재미에만 집중할 수 있었어요. 힐로 쪽 방문할 계획이 있으시다면 꼭 한번 해보시길 추천드립니다!! 아참 중간에 인근 농가에서 기르는 바나나도 먹을 수 있어요 ㅎㅎ 그래도 아침은 든든히 드시고 썬크림 잘 바르고 오시길 추천드려요 :)
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2021/12/25 |
Activity Date: | 2021/12/23 |
Reviewed by: Jamie
Enjoyed the waterfall, guides were great, but a lot of money for essentially 2 longer lines over ravines. Good for beginners, but I would call it 2 or 3 lines, since the others were essentially trainers that were only a couple seconds each.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Friends |
Posted on: | 2021/12/06 |
Activity Date: | 2021/12/04 |
Reviewed by: Alexa & Nick
That was the best zip line my husband and I have ever gone on. The views were absolutely breathtaking. Highly recommend!
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2021/09/30 |
Activity Date: | 2021/09/27 |
Reviewed by: The muddy couple!
This was by far one of the best places to go with ATVs. My husband and I have been all over the states and always ride ATVs and this was one we will always remember. Luckily we came after it rained and it was so muddy and perfect conditions for muddin!! There wasn't an inch on our bodies that wasn't covered in mud and we thoroughly enjoyed it. Would highly recommend this! The waterfall part was adorable and worth getting in the freezing water.
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Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
Attended as: | Couples |
Posted on: | 2021/09/20 |
Activity Date: | 2021/09/18 |
Reviewed by: Veronica Golden
Absolutely beautiful. Our guides were energetic and fun. Definitely a do over
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Packages: | Solo Rider ATV Package (Driver Only) |
Attended as: | Couples |
Posted on: | 2021/09/20 |
Activity Date: | 2021/09/18 |
Reviewed by: Tom & Marie
This was an awesome experience! It was thrilling to ride the last few zips. The guides (Jake & Monique) were very experienced & fun. The views along the zips line were fantastic. The history of the land & farming was also very interesting. Very good value for the thrilling experience.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2021/09/08 |
Activity Date: | 2021/09/06 |
Reviewed by: BigIslandEye
A lot of people will complain about this tour if they don’t see lava and that’s on them. If you need to see lava, do your research and book appropriately. I’m frustrated that we couldn’t see lava shooting into the sky but we saw a perspective that not many others will ever see. I would have booked a waterfalls or other tour but it was a great family experience and the pilot Wesley was great.
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Packages: | Standard Flight [50 mins] |
Attended as: | Families |
Posted on: | 2021/09/01 |
Activity Date: | 2021/08/25 |
Reviewed by: Spencer
The staff were super friendly and provided interesting information about Hawaiian culture. The first few lines warm you up to the last two, which are a 1/4 mile and 1/2 mile respectively. Both of the last two lines go over a gorge and the last one provides an incredible view to a waterfall. Overall, this was definitely worth it.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2021/08/23 |
Activity Date: | 2021/07/27 |
Reviewed by: Shane Kennedy
The guides were nice and professional. The trail was not as challenging or scenic as what the site portrayed. However my teenage children did enjoy it. The short walk to the waterfall was a nice touch and made the experience better.
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Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
Attended as: | Families |
Posted on: | 2021/08/14 |
Activity Date: | 2021/08/12 |
Reviewed by: Marv boyd
Very well organized and professionally done.The staff was very concerned and knowledgeable for safety. They were informative and let us know what was happening at all times
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Families |
Posted on: | 2021/08/11 |
Activity Date: | 2021/08/09 |
Reviewed by: Abby
This is a fantastic zipline tour that is very well priced (with all the research I did on other tours, this offered the most zip lining for a better price!). The experience itself is so fun and the guides teach you about local plants and culture along the way, also with a sense of humor! Very fun trip and so cool to zipline over a waterfall.
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Packages: | Zipline Tour (7-Line Course) |
Attended as: | Couples |
Posted on: | 2021/07/06 |
Activity Date: | 2021/07/01 |
Reviewed by: Dusty mosier
Me and my husband had a great time on the ziplines, the lead people were amazing and fun, the scenery was breathtaking as you got to speed over waterfalls and such. I would definitely do this again.
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Packages: | 9-Line Zipline Tour |
Attended as: | Couples |
Posted on: | 2021/05/28 |
Activity Date: | 2021/05/25 |
Reviewed by: Jen Gigliotti
This was our first time riding ATVs and i literally thpught we would get stuck...but these things can go thru anything! My sister rode the single, my daughter and i rode a double. We couldnt help smiling the whole time! We got myddy, but we planned to. The scenery was breathtaking and the falls were muddy from the recent rain, but we didnt care. I would definitely suggest if you are on the fence, dont be! 100,% worth it!!
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Packages: | 2-Seater ATV (1 Driver & 1 Passenger) [Original Package] |
Attended as: | Families |
Posted on: | 2021/04/03 |
Activity Date: | 2021/04/01 |
Reviewed by: Brenda
What a thrill it was to fly over the various lava fields and craters on this lovely island. The pilot was very informative and told us stories about some of the people who were affected by these lava flows. He also explained what had happened in the past and what is happening now to the changing landscape as we viewed from above. A highlight of our trip for sure!
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Packages: | Hilo Beauty Express Flight [15 Mins] |
Attended as: | Couples |
Posted on: | 2020/02/08 |
Activity Date: | 2020/01/27 |
Reviewed by: Roderick & Debra
From the moment we took off to the theme song of Hawaii 50 (one of my highlights), this ride was sensational. From the front row, we soared over volcano craters, lava flows, waterfalls and macadamia nut farms. To miss out on seeing Big Island from the air in a helicopter is to miss out big time. Save money in every way you can before your holiday to include this in your Hawaiian itinerary. Sara our pilot was super friendly and very knowledgeable about everything we saw below us and very keen to answer all our questions. Although I wondered if the ride would be scary, it was not at all. We sat in comfortable chairs, safely buckled up, and soared through the sky as if on a magic carpet. This helicopter ride was one of the best activities I've ever done in my life and I will never forget it. Thank you to everyone who worked to make this a wonderful experience.
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Packages: | Standard Flight [50 mins] |
Attended as: | Couples |
Posted on: | 2020/01/27 |
Activity Date: | 2020/01/24 |
Reviewed by: TracyM
We did the ATV/waterfall Tour as a 4 rider with my husband and my 4 and 8 year old daughters. We wanted excitement and fully expected that to come with some dirt/mud. It did not disappoint! And thankfully they have warm showers available to clean up after. You have options to ride on a quad solo or in a Razor 4x4 vehicle with 2 or 4 passengers. There had been much rain which made challenges for the trails, but the guides worked it out and made sure it was a good time. Andres and Rudy (sorry if I didn’t spell that right) were great. They were very helpful with the small kids making sure they were safe. Due to the extensive and prolonged rain we weren’t able to play in the waterfall, which was a disappointment since that was something we were really looking forward too, but understandable. I wish we would have also done the zip lines and giant swing. Both Looked awesome! Next time for sure!
Tip: wear closed toed water shoes so they can be easily washed off and dried.
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Packages: | Solo Rider ATV Package (Driver Only) |
Attended as: | Families with Young Children |
Posted on: | 2020/01/13 |
Activity Date: | 2020/01/10 |
Reviewed by: Elise
The tour was wonderful! Rob, our guide, was very knowledgeable and friendly. We had plenty of time at each of the stops, and really got to explore the island. The hikes in Volcanoes National Park were easy, and we got to see a variety of areas and sites. The waterfalls and black sand beach in the afternoon were beautiful. Absolutely loved the day and the tour!
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Packages: | Volcano Adventure |
Attended as: | Solo Travelers |
Posted on: | 2020/01/09 |
Activity Date: | 2020/01/06 |
Reviewed by: PKV
The overall experience was very good. This is our first Helicopter ride and it turned out to be an excellent one. Though we did not get to see real fire ( no active lava in Hawaii now), we could see the steaming volcano at close up. The pilot Steve was very good, answering all our queries with patience. The narrative was good throughout the trip. Overall 50 minutes was worth the money. I paid additional $100 for copilot seat which was on higher side. This is one reason why I rated 4-star and not 5-star.
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Packages: | A-Star Standard Helicopter - Circle of Fire Flight (45 mins) |
Attended as: | Families |
Posted on: | 2020/01/02 |
Activity Date: | 2019/12/30 |
Reviewed by: Denise
What an amazing experience! It was so interesting to learn about the volcano, the island and all the beautiful landscapes. It made me want to learn more about it all. Our pilot was very professional and fun. He had a plethora of knowledge about the island and we felt very safe in his hands. It was a fabulous tour.
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Packages: | Standard Flight [50 mins] |
Attended as: | Families |
Posted on: | 2020/01/01 |
Activity Date: | 2019/12/29 |
Reviewed by: Muriel
The staff, Scott, Skippy and co were fantastic. Very entertaining as well as thorough and confident in their jobs. My first 4 lines were horrible (I nearly pulled out), very rough and uncomfortable. After #4 Skippy realised my trolley was broken and gave me his own which made the rest of my journey much more comfortable, although I think he may have walked the rest of the track home.... thanks Skippy :)
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Packages: | 9-Line Zipline Tour |
Attended as: | Families |
Posted on: | 2019/12/21 |
Activity Date: | 2019/12/18 |
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Aloha and thank you for your kind words. We are thrilled you enjoyed you experience with us and hope to see again on another of our tours.