Reviewed by: Kathryn C.
Highly recommend the use of the shuttle. Process was so convenient and affordable. I booked online 2 days out from my arrival, got an email confirmation the next day, as soon as I got off the plane I saw a lady in a green floral Roberts holding a sign with my name on it. She gave me a shell necklace so I was easily recognizable, instructed me to get my luggage and wait by the shuttles. There were 2 Roberts shuttles and I got one to myself. The driver Mike was friendly and gave me a map and went over a few interesting sites before we departed the airport. He suggested I sit up front so he can talk to me en route. Kona is about a 15 min drive. He took a slight detour so he could show me where some of the nice restaurants, shops, and farmers market, etc was before dropping me off at the hotel. It was a wonderful start to my vacation on the Big Island.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/28 |
Activity Date: | 2016/09/16 |
Reviewed by: EdS
I arrived early afternoon before rush-hour. A quick ride in a comfortable Sprinter van. Booking was easy on line. Hope they stay in business!
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/09/23 |
Activity Date: | 2016/09/20 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii anytime
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2016/09/19 |
Activity Date: | 2016/09/10 |
Reviewed by: Chris
This is was a great service, on time, friendly and informative staff. I would highly recommend Roberts Hawaii.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/09/19 |
Activity Date: | 2016/09/03 |
Reviewed by: Cheapdozen
Dispatcher called my cell long distance to confirm flight details, information NEVER given to shuttle driver. Waited longest time ever on rainy night for pick up, had to call and remind crew of my airline name & location.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/13 |
Activity Date: | 2016/09/10 |
Reviewed by: Jackie
I love the service I have received for every driver I have taken to my hotel. They are at the airport before I arrive. Very pleasant and have great reccmandations for island tours and dining. I will ride with Roberts every time I am here. Thanks
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/09/12 |
Activity Date: | 2016/09/08 |
Reviewed by: Aileen
Kona Lei welcoming,
Thank you for the warm welcoming we received! Great welcoming!! She helped us to where to find the baggage claim and where to go for the car rental pickup. Very friendly and helpful. Asked if we needed anything else she could do.
Thank you for the warm welcome!!!!
Aileen
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2016/09/06 |
Activity Date: | 2016/09/03 |
Reviewed by: JoOnDaGo
I am a first time customer who was looking for non car rental services and came across Veltra. I noticed the Speedi Shuttle service both on Oahu and Hawaii Island, but had never used it. I called for information and was helped by a very friendly employee who gave me thorough information. Registering was simple and quick. I made a reservation for departure service from my resort to Kona airport. The driver was on time and she and I had a very enjoyable conversation all the way to the airport in the very comfortable air conditioned Speedi van. The fare was AMAZING. Taxi rates back home on Oahu and on the Big Island are very high. I paid LESS for a 14 mi. trip with Speedi vs a 4.4 mi. ride in a taxi on the Big Island. Back home, 1.7 mi from the airport to my residence by taxi cost me half what I paid for the 14 mi. trip on the Big Island. Yes. I am very impressed with your service.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2016/08/27 |
Activity Date: | 2016/08/06 |
Reviewed by: Gina
I have only good things to say about Roberts Hawaii shuttle service. Friendly staff., nice shuttles,on time even early arrival. Deb was great! Even as I was leaving Hawaii for Maui, Deb added more stories, information and folklore.
She made sure my luggage was taken care of and directed me to the appropriate check-in location. I would absolutely use Roberts Hawaii again!
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2016/08/08 |
Activity Date: | 2016/07/14 |
Reviewed by: Gina
Roberts Hawaii was great. Friendly, on time and helpful with the luggage. I'm glad I choose them.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/08/08 |
Activity Date: | 2016/07/11 |
Reviewed by: Chris C
Had a great experience from beginning to the end!
Booking online was a breeze And the price for the trip was affordable ! The whole pickup & trip was organized! She was friendly and my driver was great too!thank you!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/07/16 |
Activity Date: | 2016/06/23 |
Reviewed by: Jade
I was the only passenger.since it was my first visit to the Big Island, the driver explained the scenery on the way.
Be sure to book through Veltra. If you book through Speedi Shuttle the cost will be double.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/07/09 |
Activity Date: | 2016/06/15 |
Reviewed by: Jade
I was the only passenger, so I sat up front . The driver was super friendly. We started talking about Waimea and the paniolos. He was a former rodeo cowboy and I'm a former barrel racer, so we talked about cowboy stuff all the way to the airport and had a great time.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2016/07/09 |
Activity Date: | 2016/06/19 |
Reviewed by: Dan and Z
THe Lei's were beautiful and fun surprise for my wife. Romantic way to start the trip. Mahala
Aloha Dan & Z! Thank you for taking the time to write to us! We are thrilled to have learned that your lei greetings went well! We hope you enjoyed your time here in the islands, and we hope to serve you again in the near future!
Mahalo Nui Loa!
-- Jesse I.
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Packages: | Classic Orchid Lei |
Attended as: | Couples |
Posted on: | 2016/06/21 |
Activity Date: | 2016/06/18 |
Reviewed by: David Kennedy
The drivers were very polite, courteous, and hefpful. I enjoyed the drivers knowledge of the island.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/06/11 |
Activity Date: | 2016/05/22 |
Reviewed by: Siglia
Very professional, prompt and when we arrived at the hotel, the driver took care of luggage directly with the concierge. Awesome service. I highly recommend them.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Families |
Posted on: | 2016/05/23 |
Activity Date: | 2016/05/05 |
Reviewed by: Jason
My arrival pickup couldn't have been better. I was off the plane and on the shuttle within 5 minutes. I booked that one online. I called to schedule my return shuttle. When the time came, no one showed up. When I called them, they said they had no record of my reservation. Thirty minutes later the shuttle showed up. I made my flight, but I doubt I would if I had not called them. Very nice staff but didn't love the experience.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/04/04 |
Activity Date: | 2016/03/30 |
Reviewed by: Paul and Marianne
Your company provided outstanding service from Kona airport to the Hilton hotel. The lei upon landing was an unexpected nice touch!!!!
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/03/25 |
Activity Date: | 2016/03/22 |
Reviewed by: James
Shuttle was in time and smooth. Great; will take again.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/03/20 |
Activity Date: | 2016/03/13 |
Reviewed by: Jos Aarts
The driver came on the scheduled, was very friendly and helpful and drove efficiently to the airport.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Solo Travelers |
Posted on: | 2016/03/06 |
Activity Date: | 2016/02/08 |
Reviewed by: Cheapdozen
Driver was welcoming, polite and spoke with great ease.
My flight arrived 15 minutes early, was met by greeter and kept up to date on location of shuttle.
Shuttle bus was spotless, cool and comfortable.
Your crew and company are doing a great job and essential service.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/02/15 |
Activity Date: | 2016/01/26 |
Reviewed by: konablossom
The next best thing to have your sweetheart meeting you at the Kona airport is to arrange Veltra to do the job. They use the services of Roberts Hawaii, a well respected transportation company on the island. A charming young lady waits for you with a placard showing your name in big bold letters (no need to dig for your glasses), walks you to the baggage carrousel, helps you with your bags and leads you to the van, where a cheerful driver whisks you away directly to your destination (in my case: Keauhou). Pleasant conversation, safe driving, and at your condo diestination, the driver helps drop the bags inside your door. That team earned the good tip they got! If no family member is able to get me at the airport, I would use no one else but Veltra.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2016/02/07 |
Activity Date: | 2016/02/03 |
Reviewed by: Paul
The instructions and directions for my arrival pick up at KOA were super. I was greeted with a hostess holding my name aloft. We had a comfortable ride in to our resort.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Couples |
Posted on: | 2016/01/27 |
Activity Date: | 2016/01/19 |
Reviewed by: stu and ginger
Eddy was waiting at airport when we arrived. Same driver we had last year, what a aloha feeling to see a familiar face. We recommend speedi shuttle to anyone who wants to leave the driving to someone else.
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Couples |
Posted on: | 2016/01/21 |
Activity Date: | 2016/01/18 |
Reviewed by: Paula
I really liked the shuttle service. Everyone was so nice and friendly.
Rating: | |
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/12/20 |
Activity Date: | 2015/11/28 |
Reviewed by: Suzi K
We used the shuttle to and from the airport. Our drivers were friendly and were able to answer all our questions. I recommend Roberts to everyone.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Couples |
Posted on: | 2015/12/12 |
Activity Date: | 2015/11/20 |
Reviewed by: Jackie
This is the 7 time I have used the shuttle. Great service,always on time and have had great drivers.
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Packages: | [Departure] Hotel to Airport - Shared Service |
Attended as: | Couples |
Posted on: | 2015/11/30 |
Activity Date: | 2015/11/05 |
Reviewed by: Rose
The driver was jolly and informative! Gave information on the geography of the island and tips on enjoying the stay in the hotel and the island.
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Packages: | [Arrival] Airport to Hotel |
Attended as: | Solo Travelers |
Posted on: | 2015/11/25 |
Activity Date: | 2015/11/03 |
Reviewed by: hkaw
I am a Japanese tourist. The driver of Roberts Hawaii was very nice. Thanks.
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Packages: | [Departure] Hotel to Airport |
Attended as: | Families with Young Children |
Posted on: | 2015/11/21 |
Activity Date: | 2015/10/30 |
Reviewed by: Shirley Lewis
I was greeted warmly by a lovely lady and taken to a shuttle bus. The driver told me about the island as we drove to Mauna Lani Hotel. It was as very good Introduction to your ethereal Hawaii Island.
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Packages: | [Arrival] Airport to Hotel - Shared Service |
Attended as: | Solo Travelers |
Posted on: | 2015/11/07 |
Activity Date: | 2015/06/13 |
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Aloha Aileen! This is superb! We are glad that our greeter gave you the best service that she could! We take pride in welcoming all of our guests, and we will definitely have this message sent to her. We hope your vacation was a great one! Mahalo Nui Loa! -- Jesse I. --