Reviewed by: Michael
Our family of six (6) spent ten days on the Big Island. On Friday morning, one of our three boys told us how cool it would be to learn how to surf. That was all the incentive his mother needed to commence her Google search for the best firm to school her three sons (ages 22, 26 and 29) on surfing. She started calling on Friday morning at 8:00 o’clock with all of the places informing her that it would be Monday before they would have a spot for the three boys. The lone exception was Life Guard Surf Instructors. This family owned surf instruction firm took the information about our three (3) sons and arranged to have another instructor come in to give our sons a group lesson, which occurred within three (3) hours of when we initially called.
When we arrived they receive a thorough briefing about what was in store for everyone when they got into the water. This was extremely important since one of our sons has some learning difficulties and is very uncomfortable if there are things that he will be expected to do and he is not warned about them in advance. When we reached the place where the water instruction was to take place, to our surprise, our son who has the learning difficulty was given one on one instruction from one of the Owner family members. He thoroughly enjoyed himself. Our other sons also had a great time. We would highly recommend Life Guard Surf Instructors to everyone who wants their children to be instructed by highly trained and caring instructors.
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Packages: | Group Lesson 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2015/01/10 |
Activity Date: | 2015/01/09 |
Reviewed by: kato
シングルフライトを希望したいたのですが、順番が最後で桟橋へ戻る時間が迫っていたせいか聞き入れられずタンデムフライトにされてしまった。時間もタンデムの12分より短かった気がします、、、。
高所からのコナの景色は爽快かつすごく静かで良かったが、366メートルの割に高さは思った程ではなかった様な、、、? だけどやっぱり良い体験になりました!
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Packages: | 高度150メートル!デラックスプラン(~2018/12/31) |
Attended as: | Families |
Posted on: | 2015/01/04 |
Activity Date: | 2014/12/26 |
Reviewed by: Sarah and Marc
Marc and I have never surfed before, so we were slightly scaptical of how much you could learn in 45min theory and one hour in the water. As it turned out, it was totally enough to get the basics and make you feel exhausted (you will be sore the next day, but it is really worth it!). The teachers are awesome, they are very encouraging and positive. It is a really great hawaiian family run company - they just have the natural aloha attitude.They help you picking the right waves and show you how to stand up on the board right away. Of course you will also fall in the water, but eveyone does, so it is just so much fun! We recommend taking a surf lesson with them 100% and would do it again immeadiatly!
Aloha Sarah and Marc,
Thank you guys for joining us out on the water and for taking the time to share your experience with the world. We appreciate your feedback and enjoy reading your first hand encounter with surfing and our Hawaiian surf school, it reminds us why we do what we do everyday! We look forward to surfing with you guys again on your next visit to Kona. Happy Holidays from Team HLSI
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/12/26 |
Reviewed by: masa
最初は、とても怖くてできないと思っていました。でも。ペアで飛ぶことができるので、思い切って参加しました。参加したのは、アメリカのご夫婦と10代の娘さんの5人でした。日本語が通じないので、はじめに3人がパラセーリングをしました。そのやり方の説明を見ながら、自分たちの番を待ちました。いよいよ、私たちの番です。見よう見まねで何とか飛び上がりました。見る見るうちに舞い上がり、上空からカイルア・コナの街を見ました。いつも車で走っているアリイ・ドライブ沿いのホテルが見えました。鳥になったようでとても気持ちが良かったです。上がるまでは、とても怖かったですが、上がってしまったらとても楽しくて、最高の気分でした。夫婦一緒にでき、上空でも話をできるのが良かったです。機会があればもう一度やってもいいなぁと思います。
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Packages: | 高度150メートル!デラックスプラン(~2018/12/31) |
Attended as: | Couples |
Posted on: | 2014/12/02 |
Activity Date: | 2014/01/09 |
Reviewed by: Katherina Tcheprasov
That was my first surfing lesson and I had a great time! The coaches were very nice, helpful and tried hard to choose the best waves for us to go on. We were registered to come in the early morning but they called and told us that there was no wind at the time and no good waves for surfing. Instead they suggested to come a bit later. We arrived later in the day when waves were pretty good. The place is really well suited for starters. I really enjoyed the experience and had a wonderful time surfing! I really recommend this surfing lesson because it was beyond my expectation.
My father asked for advanced board and they easily accommodated his request and helped him to advance to the level of driving such a board.
Aloha from Team HLSI. Mahalo (Thank you) for the feedback and taking the time to share your review. We are glad you both had as much fun out there as we did. We look forward to surfing with you all again on your next visit back to Kona. We try to share our knowledge and love for surfing and our waters with others and enjoy meeting wonderful people like you from around the world.
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Packages: | Group Lesson 2-for-1 Review Rebate Special |
Attended as: | Families |
Posted on: | 2014/11/25 |
Activity Date: | 2014/11/24 |
Reviewed by: S. Doyle
This was my children's first introduction to surfing. I really liked how they could have a private instructor who rode the board with them. My son is 5 and my daughter is 7. She has high functioning autism and struggles with anxiety but she really wanted to give it a try. The instructors were really great with both of our kids. The waves were pretty minimal and we had the option to cancel, but the kids would have been so disappointed so we decided to go anyway. Both kids managed to stand up and my daughter did indeed ride a small wave. The pre-lesson on dry land in the office is really useful, especially since they use visuals which really meets my daughter's learning style. We would love to do this again, and next time mom and dad want to give it a try too.
Thank you for your review. We are glad your young surfers had as much fun out on the water as we did with them. Aloha from Kona and Team HLSI. We hope to surf with you all again soon.
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Packages: | One-on-One Private Surf Lesson |
Attended as: | Families |
Posted on: | 2014/11/23 |
Activity Date: | 2014/10/31 |
Reviewed by: Mike B
This was truly the highlight of the trip. Stunning snorkeling, incredible cliff jumps, awesome paddling and we even cruised along with a pod of dolphins for a little bit.
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Packages: | Standard Package |
Attended as: | Friends |
Posted on: | 2014/11/17 |
Activity Date: | 2014/10/25 |
Reviewed by: Angela
Great way for the keen snorkler to try out what is might be like to scuba dive.
Without the danger.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2014/11/15 |
Activity Date: | 2014/10/22 |
Reviewed by: Joleene
Had a great trip celebrated turning 60 that day would kayak again though the rowing is strenuous. Augustine was my life saver as he helped me back in the kayak when my husband & I tipped over, that was the scariest thing. The two most helpful words were "don't panic" as I was starting to do just that but those words calmed me down. Augustine even retrieved my sunglasses which went 2o' deep. After snorkeling I could not get back in the kayak just don't have the upper body strength though I lift weights 4x's a week. Thanks again to Augustine & Rebecca great tour guides & personable fun people!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/10/27 |
Activity Date: | 2014/10/14 |
Reviewed by: Tricia
We had a fun time on this trip! Great guide (Angus), nice ride out and back. We saw some coral, fish and got to do some cliff jumping. Would definitely recommend and don't forget your sunscreen!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/10/23 |
Activity Date: | 2014/10/14 |
Reviewed by: はねみみ
ハワイ旅行中に、絶対パラセーリングを体験したい!という強い思いから、こちらのツアーに申し込みました。日本語ガイドがいらっしゃらないということでしたので、少し不安でしたが、現地の催行会社の方は日本人観光客に慣れていらっしゃるので、大丈夫でした。
当日はとても、天気がよく、300メートル上空から、近隣地区一体、どこまでも続く海、ハワイの緩やかな山々…と絶景を楽しむことができ、貴重な体験ができたのではないかと思います。上空はそれほど風が吹いていませんでしたので、300メートル上空と言っても安定しており、それほど恐怖は感じません。どうしようかな…と迷われている方がいらっしゃいましたら、ぜひトライしてみてくださいませ。私の同行者も絶叫系はダメな方ですが、パラセーリングは楽しんでいました。一生ものの思い出になること間違いなし!またこちらのツアーでは、現地でパラセーリング中の写真撮影を依頼することが可能ですので、お金と笑顔とカメラ目線をお忘れなく。
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Packages: | 高度150メートル!デラックスプラン(~2018/12/31) |
Attended as: | Friends |
Posted on: | 2014/10/21 |
Activity Date: | 2014/09/24 |
Reviewed by: jamie
The guides were informative the whole time. They were fun. Captured our memories and they took us on an amazing adventure
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/10/17 |
Activity Date: | 2014/10/14 |
Reviewed by: Nayz29
This trip was a total disappointment. Didn't see the inside of any caves. I don't mind exercising but the work this trip took was brutal. There were seven in our group and we all felt the same way about trip! Don't book this activity!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/09/04 |
Activity Date: | 2014/09/01 |
Reviewed by: Natalie
Great time! The snorkeling was beautiful and the guides were nice and laid back. If you get sea sick/motion sick easily don't kyack on the ocean.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/08/21 |
Activity Date: | 2014/08/18 |
Reviewed by: マッピー
とても子供が楽しみにしていたカヤック。英語が堪能ではない事は伝えていました。もちろん、8歳の子供と一緒という事も…英語での説明はわからないですが、初体験ではなかったのでカヤックの漕ぎ方等、理解して参加していました。説明も終わり頑張ろうという事で漕ぎ始めて数十メートル漕いだ辺りで私たち家族だけ遅れがでました。リーダーらしき人が近くまできて、英語で(長い距離漕がないと行けないけれど、大丈夫ですか?)と聞かれました。子供も初めての体験ではないので慣れて行けばどうにかなるかと思い(トライ・チャレンジ)と言う言葉を何回か繰り返しましたが、戻って欲しかったのでしょうか、相手も進ませてくれません。等々、戻る事を決心して戻りました。すると、待っていたかというようにスタッフが待っていて、(おなかが痛いのね、可哀そうに)と言ってきました。ハワイ島は初めてで、ホノルル感覚で訪れたのも反省し、悔しかったのですが、ツアーの説明にこの様な事もあると書いてもいなかったし、だまされた感が残り嫌な気持ちになりました。その後、タクシーを呼んでくれるよう頼んでみたのですが、(わからない)ような事を言われました、しかし、日本に住んでいたらしいアジアの方が伝えてくれてタクシーを呼んで下さいました。(ラッキーでした)
本当にそのアジアの方には感謝です。ありがとうございました。他、書きたい事がありますが、このようなツアーばかりではないと思うし親切な現地の方ともしりあえました。8歳児は無理なのかもしれません。でも、初めから知らせてくれない対応には残念でした---。
この度はせっかくのご旅行にも関わらず、お客様のご期待に沿うツアー内容とならず大変申し訳ございませんでした。
催行会社に事実確認を行ったところ、今回のようなケースは非常に稀ではありますが、カヤックでの参加継続が困難と判断された場合はスタート地点までお戻りいただき、カヤックに代わるアクティビティをご提案させていただいているとのことでございます。
このようなケースに関しての注意をツアーページ上で明確にご案内していなかったことも重ねてお詫び申し上げます。
取り急ぎツアーページには注意書きを掲載する対応をさせて頂きました。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。
VELTRA カスタマーサポートチーム
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2014/07/29 |
Activity Date: | 2014/07/25 |
Reviewed by: aki
英語が全く出来ない家族での参加でした。よって、何を説明されているのかが理解出来ずに、只々、シーカヤックを漕いでいる状態でした。
英語の堪能な方にはお薦めしたいと思いました。
理由は高校生の息子がシーカヤックを甘く見てsingleで申し込んだのですが、「疲れた果てた」為、他の参加者のスピードについて行けず、一人遅れての状態となりました。
その際、ガイドの方が息子のカヤックを牽引してくれるという離れ業を行って下さいました。
英語がしゃべれたらなぁ~と痛感した一日でした。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/07/21 |
Activity Date: | 2014/07/14 |
Reviewed by: Hilary and Calvin
Wow! This was an awesome experience! Our hosts, Ashley and Santino were friendly, knowledgable, helpful and fun! Kayaking was beautiful and snorkeling spectacular! We will definitely do this again the next time we're on the Big Island and we highly recommend you experience this for yourself too!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/07/19 |
Activity Date: | 2014/07/12 |
Reviewed by: COgirl
The Kayak and Snorkel Adventure was great! Our family of 5, including two 10 year olds and a 6 yr old, participated. It was a bit much for our kiddos to paddle the whole way so the majority of the work was on the parents. We were able to get a 3 person kayak for the 6 yr old, a 10 yr old, and a parent. Once we got to the snorkeling location it was fun to snorkel then get out and have fresh pineapple then jump off the cliff into the ocean! The guides were super friendly and very helpful. At times kayaks would fall behind the group and they always had someone who stayed with them just to make sure they were OK. There was never pressure to hurry up, etc. I am giving it a 4 vs. a 5 because we didn't see/go into any sea caves which was one thing we were looking forward to. I would recommend!
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2014/07/19 |
Activity Date: | 2014/06/28 |
Reviewed by: Simon & Toni
A great morning, great location, friendly and informative staff, fun experience for everyone
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/07/05 |
Activity Date: | 2014/06/12 |
Reviewed by: Nik Mason
This was a great little kayak tour. The guides were absolutely awesome (don't remember their names). We were hoping to see a few more sea caves/lava tubes, and thought we might be able to go in them. We only got to take a look at one sea cave, and we just paddled up to it and looked. The snorkeling was good, and the cliff jump was awesome as well. Well worth the money!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/07/03 |
Activity Date: | 2014/06/27 |
Reviewed by: John A. Calleja
Due to the weather and not having any surf waves we were not able to attend the event, but the company that offered it they tried two different times to get us, just no waves to offer for surfing.
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Packages: | Group Lesson |
Attended as: | Families |
Posted on: | 2014/06/26 |
Activity Date: | 2014/06/19 |
Reviewed by: John A. Calleja
Shawn was a great tour guide and took the time out to really help us with getting ready to dive.
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/06/26 |
Activity Date: | 2014/06/16 |
Reviewed by: Cathie
Had a GREAT time kayaking and snorkling. The sea caves were awesome and the cliff diving a little too adventurous for me, but loved watching others. Snorkling was great. Plenty of time to enjoy everything. GREAT GUIDES.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/06/20 |
Activity Date: | 2014/06/04 |
Reviewed by: Jovi
We had a great time doing this. Our guide was so nice. She was upbeat, relaxed and professional. That set the tone for the trip and allowed all of us to relax and have fun. The sea cave was a little disappointing, it was more like a hole in the wall. The snorkeling was wonderful. All in all it was a thumbs up trip that I'd like to do again.
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/06/20 |
Activity Date: | 2014/06/17 |
Reviewed by: KyLaura
Our kayaking trip was amazing! We were both first-timers, and our guide (Tori) did an excellent job explaining how to paddle, safety procedures, etc. if you're like me, you may be thinking, "You all say this is easy...but maybe you're just better at things than I am." Well, trust me: this is easy, fun, and wonderful. The trip was relaxing, and during the snorkeling part we saw lots of fish (yellow tang, parrot fish), an eel, and turtles. Once we got to the cliff and snack area, we also saw a mongoose! A note on the cliff: jump. Seriously, just do it. You will regret it if you don't.
In short, take this adventure! The staff are professional and friendly, and the activity itself is not to be missed. Thank you, Tori, for one of our favorite activities! You are awesome!
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Packages: | Standard Package |
Attended as: | Couples |
Posted on: | 2014/06/11 |
Activity Date: | 2014/06/08 |
Reviewed by: ハネムナー
飛んでいるあいだは静かで、怖さも感じず、のんびり山や海を眺めることができました。
飛ぶまで乗っているボートのほうが迫力満点でした 笑
高さをビルに換算すると怖い感じもしますが、広い海のうえでは、高さに対する怖さはなく、ただただ広い海や壮大な眺めにうっとりできます。
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Packages: | 高度366メートル!お得な8時開始デラックスプラン |
Attended as: | Couples |
Posted on: | 2014/06/08 |
Activity Date: | 2014/06/01 |
Reviewed by: Shane and Ayano
My wife and I went on the kayak and snorkel adventure about a month ago now and we were both so happy that we did. The bay itself and the surrounding areas are incredibly beautiful and kayaking is the best way to see it all. The snorkelling was great and our guide made everyone feel safe. Speaking of the guide, Jasmine was really knowledgeable and enthusiastic and made sure everyone had a great time. A personal highlight was jumping off of the cliffs into the ocean (twice!)We both had a fantastic time and I would thoroughly recommend the sea kayak adventure to anyone
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/06/02 |
Reviewed by: Planemark
This was an adventure we will treasure for a lifetime. Kayaking among Hawaiian Spinner Dolphins and snorkeling in water with a spectacularly beautiful reef; home to dozens of species of fish. We even viewed Moray Eel and a large White Tip Shark. Words cannot do this justice. Our guide, Mike, was friendly, helpful and informative. It is an ideal excursion for those new to shorkeling and kayaking. The highlight of our Hawaiian vacation. Thank you so much.
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Packages: | Morning Tour |
Attended as: | Families |
Posted on: | 2014/06/02 |
Activity Date: | 2014/05/30 |
Reviewed by: Akishun
前回、友達とのハワイ旅行では、一緒に飛んでくれる人がいなくて、体重が足りず断念したパラセイル…。
今回は、大学生と高校生の息子と3人で大空を舞いました。(1人より長く飛んでいられます。)溶岩がゴツゴツと続く海岸線、空に続く水平線、ピカピカ光る水面…。全てがとても美しく感動的で、シャッターを切り続けました。ボートが点に見えるくらい高く上がったのですが、怖さは全く感じず、幸せな時間を過ごすことができました。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/05/15 |
Reviewed by: HAWAII BOUND
WHAT A GREAT TOUR AND SO MANY WONDERFUL THINGS TO SEE! COULD HAVE DONE IT ALL DAY!
Rating: | |
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Packages: | Standard Package |
Attended as: | Families |
Posted on: | 2014/05/08 |
Activity Date: | 2014/04/19 |
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Reply from activity provider
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On behalf of our entire team here at HLSI. Thank you taking the time t write a review and share your families surfing experience with others. We pride our family owned and operated surf school on our customer care and satisfaction and number 1- their safety. Sharing our love for the ocean with others is what our surf school is all about!
Thank you guys for choosing HLSI for your surfing adventure here in Kona. Aloha!