On time got to hotel fast would not travel with another service Used this service every time I visit Hawaii. Thanks again Great information for good eats. Jackie
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/10 |
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Our group of 6 people had a great time zipping thru the trees . the 2 guides were very knowledgeable and always safety conscious.
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Attended as: | Families |
Activity Date: | 2017/01/10 |
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all members of are group, which their 6 of us, had a great time. It was exciting to see a whale breach the water and wave her fin seeming to say hi.
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Attended as: | Families |
Activity Date: | 2017/01/12 |
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Another great experience using Roberts Hawaii. Roberts is a class act and couldn't be more professional. When in Kona do this!
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Attended as: | Couples |
Activity Date: | 2016/12/22 |
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From the welcome at the airport to the shuttle, the service was AMAZING, truly aloha and warm. The price is so reasonable. It's simply a wonderful group - a great company. Shuttle is comfortable, clean. I highly recommend Roberts Hawaii
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/10 |
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We've been on multiple whale tours over the years. We saw multiple whales but the boat was crowded and pretty dated. The microphone didn't work for the first 30 minutes and they never used the hydrophone after mentioning that they had one. Definitely not the "spacious deck with ample seating for all passengers and first class amenities" as advertised. The Kawaihae Harbor location is setup weird. After arriving and checking in we had to board a bus for a 5 minute ride to the boat. Every cruise in the past allowed us to park and then walk on without a shuttle bus. The crew was friendly.
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Attended as: | Couples |
Activity Date: | 2017/01/08 |
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We did the Circle Island Tour, small group tour which was fantastic. I cannot say enough about this tour. It was approx. 11.5 hours but the day flew by. Our driver Kevin was amazing and informed us about everything. It was a maximum 12 people which made it very enjoyable. Our lunch break we stopped at an Orchid shop and our driver had picked us up Bento Boxes, it was delicious. We saw everything from waterfalls, rain forest, black sand beach, lava tubes, lava fields, and volcanoes and so much more. I would highly recommend this trip to anyone. Well worth the money.
Thank you for the great tour.
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Attended as: | Couples |
Activity Date: | 2016/12/30 |
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Great trip. Unfortunately the summit was closed due to high winds when we reached visitor center. Our guide, Joe was great. He took us on a hike to see the sunset which was amazing and then to an area where he set up a huge telescope for star gazing. He was very knowledgeable and made what could have been a disappointing trip into a great one. We had an amazing experience. I would highly recommend it. Good good too!
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Attended as: | Couples |
Activity Date: | 2017/01/06 |
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First time for my kids and me and we would definitely do it again!! The crew was great and professional. We all hooked a fish!! Loved it!
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Attended as: | Families |
Activity Date: | 2016/12/17 |
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Our guide was very knowledgeable and attentive to detail. Viewing the volcano in the light and then at night was awesome. The restaurant was so cozy and had great food. Afterwards we hiked thru a fern forest to a lava tube. Amazing!
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Attended as: | Families |
Activity Date: | 2016/12/14 |
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Our guide, Hank, made the tour worth every penny. Not only was he totally organized and pleasant, his knowledge sharing was priceless. Geology, geography, astronomy, Hawaiian culture, history: so interesting! Thank you for a great day!
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Attended as: | Couples |
Activity Date: | 2017/01/04 |
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So I decided to propose on this particular cruise, and I couldn't have picked a more romantic, thoughtful, and special cruise to do it. I was so incredibly nervous, but the customer service rep was extremely communicative and responsive for my specific request. John, the captain of the vessel, was so knowledgable in the marine life, that my fiance and I asked if he had majored in Marine Biology in college. He had a lot of passion for the marine life and he spent a lot of time speaking with us. Also, the wait staff was beyond courteous, they took pictures of my engagement, and they made us feel so special with their champagne toast.
I also set-up an original song to sing for my fiance, and the musician onboard actually learned my song before-hand, and played it perfectly as I sang it in front of 40 strangers! His tunes really bring that cool, Hawaiian vibe, and the MC was great with her meticulous tour and crowd work. I couldn't have asked for a better sunset, a perfect location, and the greatest staff that I have probably ever encountered. That's saying a lot as I had been a musician on several international five-star cruise lines in the past. I would HIGHLY recommend this cruise to anyone looking for a special event with incredible food.
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Attended as: | Couples |
Activity Date: | 2016/12/23 |
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パイロットの方も感じが良く日本人なので安心できました。観光ヘリは20分前後が多い中でみっちり2時間以上も飛んでくれて大満足でした。
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Attended as: | Couples |
Activity Date: | 2017/01/04 |
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透明度抜群のケアラケクア湾で思う存分、シュノーケルを楽しめた。
クルーの方々もみな親切で素晴らしい経験が出来た。
ただ食事は「豪華BBQランチ」とは言い難かったかも。
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Attended as: | Families |
Activity Date: | 2016/12/23 |
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Guides very knowledgeable and went the extra mile to make sure we had a great time. Extended the trip back a bit to view some playful dolphins.Kayaking was fun and snorkeling was fantastic!
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Attended as: | Couples |
Activity Date: | 2017/01/04 |
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All the crew were knowledgeable, friendly and super helpful. Didn't see any whales but we had a great time anyway!
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Attended as: | Couples |
Activity Date: | 2017/01/02 |
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Very enjoyable journey, the music created a nice atmosphere to the trip.
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/02 |
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This was my second time using Roberts and this one was to go to the Airport.
They were on time, actually early. Smooth ride into airport, and seemed like I was there in no time! The driver had a water for me. Took my luggage immediately to make me comfortable. Will use again when I am on the Big Island
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Attended as: | Solo Travelers |
Activity Date: | 2017/01/01 |
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This tour was perfect, reply promptly when I had question.
The sunset and the starry night are stunning, wanna go again.
The guide is super nice, I joined 12/22, but forget the guide's name (sorry)
He was really professional and full of knowledge with the stars and thanks him gave us a ride to hotel, we are really appreciated !! Wanna say thanks again :)
If I have the chance, I'll go again !
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Attended as: | Friends |
Activity Date: | 2016/12/22 |
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The quality of food for a dinner cruise was above-average. Drinks were good. The crew was pretty solidly great, mixing an easy-going sociability with attentiveness. And we were lucky enough to see dolphins, glimpse whales, and spend time with a manta ray, all before catching a fantastic sunset.
Mahalo for joining us and your kind words! We hope that you'll join us again!
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Attended as: | Solo Travelers |
Activity Date: | 2016/12/31 |
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You have to do this activity! If you love sea creatures, and have not done this before, go for it! The Hula Kai is the way to go. Other tours are available, but the Hula Kai us the best outfit. Plan it early in the trip. It is highly unlikely that the Mantas will not show up, but if they don't, go again. It is only a couple of hours, and a reliable great time. You don't need to be an experienced snorkel / scuba person, they have a system all worked out. Very easy in and out of the water. Go for it!
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Attended as: | Families |
Activity Date: | 2016/12/28 |
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We went to this on our last night in Hawaii. It was a really great way to close out a terrific week. The food was delicious, and we had two vegetarians in our party! The entertainment was amazing, much more than hula dancers. The setting was exceptional, a tropical paradise. I recommend this luau highly!
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Attended as: | Families |
Activity Date: | 2016/12/30 |
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初めてのハワイで、ハワイ島に来ました。
とりあえずキラウエア火山を見たいと思っていましたが、レンタカーでは行くまでに時間がかかり1日潰れてしまうのでこのツアーに参加しました。
このツアーの料金が高いので満足できるか不安がありましたが、結果は想像以上に素晴らしいものでした。
パイロットの方が日本人で時折日本語を交えて説明してくださったので理解しやすかったです。
ただ、天候によって中止になることもあるので覚悟が必要です。
私達は乗れましたが、次の時間の人たちは受付をした後中止が決まり、帰っていきました…
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Attended as: | Couples |
Activity Date: | 2016/12/29 |
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このツアーへの参加は5回目になると思います。乗馬経験のない人でもまず問題なく参加できます。ゆっくりと渓谷の中を一列に進んでいくだけですので、安心して参加できます。できれば午前中のツアーの方が時間の余裕がありますので、おすすめです。
途中野生の馬ムスタングが群れに近づいてきます。馬同士も好き嫌いがあって面白いです。
初めての方には大満足の経験ができると思います。
ワイピオ渓谷は上からも見れますが、下に降りてみると様子がよくわかります。最近では日本語の書類も用意されていますので、ガイドは日本語はわかりませんが、特に問題はありません。
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Attended as: | Couples |
Activity Date: | 2016/10/29 |
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The greeter did very good job to make sure all his list people are in. The driver was very friendly and helpful. I would recomend veltrs for shuttle.
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Attended as: | Solo Travelers |
Activity Date: | 2016/12/10 |
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Very professional and couteous staff to deal with and made us feel well taken care of. We had an amazing flight with spectacular views of the island and Volcano!
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Attended as: | Couples |
Activity Date: | 2016/12/06 |
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夫婦二人で参加しました。
ちょうど、日本人の通訳さんが働き始める前の体験中でした。これからこちらで働くそうなので、英語が分からない人でも通訳さんをお願いすれば大丈夫になると思います。
参加者は子供から大人までいろいろ。
アメリカ本土から親子3世代(おじいちゃん、おばあちゃんから孫まで)で、そろって参加していた方もいたので、年齢問わず楽しめると思います。
最初のジップが、初めてで慣れないうえに高さがあってちょっと怖かったですが、後は楽しめました。
私は高いところがそんなに得意ではないですが、大丈夫でした。
時期的に雨が降って肌寒い日が続いていて、海のレジャーは全然ダメだったのですが、そんなときの山のレジャーとしてやってみたら、とても楽しかったです。
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Attended as: | Couples |
Activity Date: | 2016/12/06 |
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Although a little long in length, this tour was my favorite activity of our entire trip. We got to see a good portion of the island and its amazing landscape and learned a lot along the way. Our tour guide, Nick, was top notch. Even our two surly teens rated this one of their favorite activities, which says a lot!
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are delighted to hear that your 'ohana had such a fabulous day with Nick! He truly is a top-notch guide with so much knowledge to share and genuinely loves doing so. To hear that our activity was your favorite excursion, while on vacation, is so humbling and a beautiful reminder of why we love touring! Mahalo for your wonderful recommendation and we hope to see you folks on your next visit to the Big Island!
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Attended as: | Families |
Activity Date: | 2016/12/26 |
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ツアーは12:30開始だが集合が12:15だったので、その5分位前に到着。だが係の人が来たのが12:35。全く悪びれた感じもない。集合時間の意識が無いのなら12:30集合でいいのでは?4WDの車はとても衛生的とはいえなかったり、ツアー自体は散々なものだったが、おじいさん自身には悪気はなさそうなので、とりあえず欧米スタイルということで気にしないようにしました。
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Attended as: | Couples |
Activity Date: | 2016/12/27 |
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We had a fantastic experience using Roberts Hawaii. The driver showed up early and was very polite and professional. We were staying at the Hilton Kings Land and used the shuttle to get to the airport, it was so quick and easy. Next time in Kona we will use Roberts!
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Attended as: | Couples |
Activity Date: | 2016/12/27 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha! Mahalo for joining us on our Deluxe Volcano Experience. We are so happy to hear that you had such a great day and enjoyed being able to see Halema'uma'u Crater both day and night. Mahalo for your recommendation and we hope to see you on your next visit to the Big Island!