Reviewed by: Alexis Albert
Our tour was AMAZING!! Our tour driver was Nathan or Nate. He was awsome!!
They pick you up at your hotel, which is super convenient! The tour group can fit up to 12 people. So it is nice and small. Our group was super fun and Nate was very informative and talked to us about everything and anything he could! The van is nice and clean and not to mention Eco friendly! It rained alittle, and they had raincoats for everyone just in case.They provide bento lunch for everyone. We actually had 2 vegans in our group and Nate was very caring and took them to a nearby grocery store, so they could pick up a few things to eat since they could not eat much from the bento. Nate not only took us to the places mentioned, but he also drove by a few other places he thought our group would like! He was AMAZING!! This tour was so much fun, the sights were beautiful and very informative!
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Packages: | Grand Circle Island & Volcanoes National Park |
Attended as: | Families |
Posted on: | 2018/02/20 |
Activity Date: | 2018/02/08 |
Reviewed by: なこに
確かに見えましたがね。あたま、背びれ、尾ビレなど。でも、引き返し少し離れて遠目でジャンプした姿が見え、もう少し待ってればと、、、
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Packages: | 8:00発/ワイコロア港 |
Attended as: | Couples |
Posted on: | 2018/02/20 |
Activity Date: | 2018/02/16 |
Reviewed by: Kaborin
スマホの体験談を読み、ケアウホウ湾から出る船とのことで、船酔いしやすく又寒がりの私にはこれだ!と思い、予約しましたが…。
予約をした2月16日は、VELTRA経由で朝9時にメールで天候不順で中止との連絡が。
金額は全額返金との文面、更にその下には日程を変更して予約する場合のリンクが貼られていました。
すぐに翌17日の予約を入れ、程なく予約確定の返事もVELTA経由で頂いたのですが…。
翌日決行するも、マンタはゼロ。
下船時『明日8時から事務所が開くので、電話してください』というような話をされましたが、翌日はコナブリューイングのツアーでお酒を飲むため、その後の運転はNG、そして次の日にはもう帰国せねばならず。
困り果て、中止メールを頂いたVERTRAの担当者さんに質問メールを入れましたが、返事はなく…。
VELTRAさんでツアーの体験談をいろいろ見すぎてしまったことで、マンタが見られなかった場合は、またいつでも挑戦可能という他のツアーの体験談と勘違いしてしまい、このツアーも再挑戦はいつでもOKなのだと思い込んでしまっていました。
このツアーは、スマホだと〔詳細を見る〕というところを開けないとマンタが見れなかった場合7日以内に再挑戦可能という文面が現れません。
(Q&Aにも、マンタに会えなかった場合のことが書いてありましたが、気づくのが遅かった…)
ガイドさんは、下船時に再挑戦に際しての詳しい話もされていたのかもしれませんが、英語が堪能ではないので、理解できず。
自分のミスで、仕方ないことですが、マンタが見られず、本当に残念です。
次回は、マンタに会えなかった場合は再挑戦がいつでもOKなところを選ぼうと思います。
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Packages: | サンセットプラン |
Attended as: | Couples |
Posted on: | 2018/02/19 |
Activity Date: | 2018/02/17 |
Reviewed by: Luca
Snorkelling in the night with manta rays was an awesome experience.
Everything was perfectly organized: Captain and "Mermaids" were professional, nice and helpful.
We did it with our two kids (8 and 11) and they loved it.
Big mantas swam a few cm from us: in many occasions it looked like it was better to keep the breath in order to avoid touching them!!
It was super-fun and safe.
I recommend this activity to everybody!!!!
Big thanks to the crew for the amazing memories we will bring with us forever
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Families with Young Children |
Posted on: | 2018/02/19 |
Activity Date: | 2018/02/13 |
Reviewed by: びあだる
天候もよく何度も、何頭も、ブリーチまで見ることができ感激しました!
カメラより目に焼き付けることにしたので、また出会いたくなったら、参加したいと思います!
英語はわからなかったけど、気さくなクルースタッフのおかげで十分に楽しめました!
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Packages: | 8:00発/ワイコロア港 |
Attended as: | Couples |
Posted on: | 2018/02/18 |
Activity Date: | 2018/02/11 |
Reviewed by: JimbeiDON
本当に近くでクジラが見れるのか、疑心暗鬼でしたが何度も近くでクジラを見る事が出来た。船内の飲み物やスナック類も充実していたが、船がかなり揺れていた為実際にはあまり飲むことが出来ずに残念だった。
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Packages: | 9:30発/ カワイハエ港 |
Attended as: | Couples |
Posted on: | 2018/02/17 |
Activity Date: | 2018/02/11 |
Reviewed by: Nick Smith
I've always wanted to learn how to surf and Jason was totally awesome and fun to work with. Although there were high surf warnings and strong current warnings going on at the time, I nailed a perfect 10, according to him, on only my 5th wave. I later got 3 in a row, including standing up, surfing the wave, and laying back down again without falling in the blue water below. I quickly caught on to many of the trends, such as interpreting the waves and knowing when to go for it. The first thing to do with learning most any skill is to find patterns.
Jason called me a natural at it, and I believe it, given how quickly I learned and how enjoyable my experience was. It did take me a bit of time to get used to getting up to the standing position from laying down, but the classroom-like aspect of the first segment really helped with that.
I would say the hardest part about this whole thing was finding a parking space for where you'd be doing the actual surfing itself. If you're lucky, you could find parking along the street close by, but chances are, you'll need the parking lot that's close to around 700 feet away, but what's a little walking when you've got a lot of paddling to do? It's a nice warm up, at least, to prepare yourself.
I chose the one on one option mainly because I felt it was going to be a skill I wanted to use in other locations. Little did I know, it actually ensured I could do this as everyone but me canceled due to the surf conditions.
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Packages: | Test Package |
Attended as: | Solo Travelers |
Posted on: | 2018/02/16 |
Reviewed by: miteyo
幸い天候にも恵まれてハワイ島へ行った目的が叶いました。
又、希望どうり日本人パイロットでしたので要所要所日本で説明いただき
良かったです。キラウエア火山噴火口のマグマはヘリでなければ見れません!
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/02/14 |
Activity Date: | 2018/02/06 |
Reviewed by: Kay
Watching rays swoop in from the darkness was amazing.
Our dive master was well informed and even gave us a great recommendation for a beach to hit the next day.
If I had any quibbles with the excursion is that from the time we left the dock until the time we went back to the dock we were only out for about 1hr and 15 minutes.
We were aware that the excursion had a max time of 2 hrs+ but would have loved to spend more time in the water after sunset and the Rays actually came out.
The excursion was still great though and it’s certainly a recent highlight of wild animal viewing.
Thank you for submitting a review on behalf of Kona Ocean Experience. We're happy to hear that our dive guide provided great information to you regarding the manta rays (as well as a beach recommendation) and that you had an amazing time watching the mantas "in action"! Just so that you (and others) know, our KOEX Sunset/Manta Snorkeling tour is advertised as a 1.5 hour trip (not "2+ hrs") as verified on our website: www.konaoceanx.com. Although a bit shorter than you'd expected, we're glad you felt it was a great excursion and a wild animal viewing "highlight"!
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Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
Attended as: | Couples |
Posted on: | 2018/02/14 |
Activity Date: | 2018/02/10 |
Reviewed by: Margo Tritt
This was a wonderful end very enlightening and historical luau.
This show was beautiful and colorful!
We appreciate the wonderful choices of foods and the special choice for my husband's vegetarian meal.
The locale was extra good next to the temple,ocean and the historical exhibits in the hotel.
Mahalo for your kind words! We are so pleased that your husband enjoyed the menu as well and that you both returned home with special memories of your visit to Hawaiʻi.
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Packages: | Ohana Package |
Attended as: | Couples |
Posted on: | 2018/02/13 |
Activity Date: | 2018/01/18 |
Reviewed by: Jonathan Smits
Because it was a morning cruise, they made good on sighting whales. There were multiple sightings. The amount of time on the boat was good, because after the sightings, I could actually relax and just enjoy the rest of the boat ride. The refreshments were tremendous. The crew was very generous and informative. I know the crew couldn't get as close as I would have liked, because of regulations, but I sure would have liked to have closer pictures and more majestic surfacings. But, overall we were happy with the cruise.
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Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
Attended as: | Families with Young Children |
Posted on: | 2018/02/05 |
Activity Date: | 2018/01/12 |
Reviewed by: けんけん号
時間よりちょっと早めに並んだら、3組目でした。時間を過ぎるとどんどん並んで…。並んだ順に案内なので、少しでもよい席がよかったら、早めに並ぶといいと思います。
受付のあと、会場に入るまで待たされます。17時に受付、17時30分開場なので、30分ほど待ちます。
まずウエルカムドリンクをもらい、席に案内されます。席に着いたらあとは自由ですが、食べ物は子ども用しかありません。洗うと落ちるタトゥーや小物売り場があるので、そこで楽しんでたら大人用の食べ物がオープンになります。
メインのショーが始まるまでも、舞台では歌やダンスがあったり、常に音楽が流れてるので、心地よい時間を過ごすことができます。
日が落ちて、ある程度暗くなってくると、いよいよメインのショーです。定番のファイヤーショーやフラダンスです。少し席が遠かったので、迫力を求めるならば高い席にした方がよいと思います。
また、当日朝8時から、豚の丸焼きの準備を見ることができます。これもなかなか見ごたえがあるので、合わせて見ることを推薦します。
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Packages: | スタンダードシート |
Attended as: | Families with Young Children |
Posted on: | 2018/02/05 |
Activity Date: | 2018/01/26 |
Reviewed by: トムトムトーム
初めてサーフィンを夫婦の年齢合計102歳でやって、すぐ乗れました。付きっ切りで、優しく丁寧に教えてくれて、とっても楽しかったです❣️
後からネットで見れる写真がなかったのが残念でした。今度は最初に写真の確認したいです。
そして次回もお願いしたいです❣️
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Packages: | グループレッスン |
Attended as: | Couples |
Posted on: | 2018/02/04 |
Activity Date: | 2018/01/09 |
Reviewed by: Lisa
Had a great time with our guide Kevin, he was helpful with instructions on how to paddle so you don't over work yourself, and how to control your kayak, also how to get in and out of the kayak safely. Has nice place for snorkeling with nice variety of wildlife .
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Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
Attended as: | Couples |
Posted on: | 2018/02/01 |
Activity Date: | 2018/01/29 |
Reviewed by: Chris G.
Pros:
-Fun, knowledgeable guides
-Comfortable boat
-Saw 8+ different whales, 16+ different sightings
Cons:
-Whales were pretty far away (200+ yds)
Overall:
-Highly recommend for first time whale watching.
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Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
Attended as: | Couples |
Posted on: | 2018/01/30 |
Activity Date: | 2018/01/03 |
Reviewed by: 名無し
海は、本当にきれいでした。
英語は、単語しか聞き取れなかったけど、何とかなりました。
乗組員は、声をかけてくれ、気配りができていました。
12月末だったので、水は、とても冷たく、
午後の部でしたが、30分もシュノーケルしていたら寒くなってしましました。
飲み物と食べ物がもう少し様々なものがあったら、星5つです。
(ジュース、ポテトチップス。あられ、オレンジ、パイナップル)
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Packages: | アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加) |
Attended as: | Families |
Posted on: | 2018/01/27 |
Activity Date: | 2017/12/30 |
Reviewed by: ルアルアウ
ヒルトンホテルにルアウ専用スペースが設けられてます。結論から先に行ってしまうと、他の場所で観たルアウショーとあまり違っていませんが、ファミリーが多いホテルならではの演出と、舞台すぐ目の前には小さいお子様用にマットがしかれており、多数のクッションが置いてあり、目の前で繰り広げられるダンスにお子様たちもダンサーのマネをして一緒に踊ったりして楽しんでいました。とても微笑ましかったです。プレミアムシートで予約した甲斐があり、テーブルの一番前の席に案内してもらえました。お料理も先に取りにいけました。予約前はちょっと迷っていたけれど、観に行ってよかったです。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2018/01/26 |
Reviewed by: Katy
Awesome catamaran, great staff and naturalist on board! Unbelievable whale watching from every angle. Delicious beer on tap as well!
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Packages: | [8:00 AM] Whale Watch Cruise from Anaeho’omalu Bay |
Attended as: | Friends |
Posted on: | 2018/01/24 |
Activity Date: | 2018/01/20 |
Reviewed by: R&B Olson
Great time from Kawaihae!! Captain and crew along with biologist kept us up to date with all you want to know about humpbacks . Had whales all around.
Highly recommend this trip.
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Packages: | [09:30 AM] Whale Watch Cruise from Kawaihae Harbor |
Attended as: | Couples |
Posted on: | 2018/01/18 |
Activity Date: | 2018/01/15 |
Reviewed by: Kris
This was easily the highlight of our trip. Trevor and the staff were very friendly and accommodating, and they got us into a pod of 200+ dolphins. We left with amazing photos and an amazing experience. We will definitely be back next time we're on the island. Don't hesitate to book this trip!
Aloha! Thank you for participating our dolphin tour! We are really happy that you enjoyed our tour!!
We are looking forward to see you in this beautiful ocean again!!
Mahalo!
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Packages: | Dolphin Swim & Snorkel (No Transportation) (until 2018/03/31) |
Attended as: | Families with Young Children |
Posted on: | 2018/01/15 |
Activity Date: | 2018/01/12 |
Reviewed by: ピーベリープルメリア
常夏のハワイ、とは言え真冬おまけに生憎の雨で寒い中、屋根ひとつないところでウェットスーツに身を包み沖へ出るとかなりのうねりが!
われわれ日本人の感覚からすれば、こんな、悪天候の時に出航するのかと思ってしまう条件の中でのスタートとなりました。
案の定寒さと、うねりにより体力に自信のない女房は早々に船上に。
心配で同行した私も、デッキで滑り転倒して脇腹を痛める始末。
肝心のマンタは海の底辺りに2尾だけ現れたのを確認できたのみで、ハワイ島初日にすこしがっかりのツアーでした。
英語がわからなくても、勢いで大丈夫っていった書き込みを信じての参加でしたが、やはり費用が割高でも日本語でのツアーの方が安全面のためにも良いのではと思います。
ただ、双胴船のため、揺れは少ない方だと思いました、好条件の時ににリベンジしたいと思います。
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Packages: | サンセットプラン |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2017/12/20 |
Reviewed by: まいまい
日本人は私たちだけでしたが、クルーの方々は親切で快適に過ごせました。
出航してすぐにクジラが見れました。その後も何回も見ることが出来ました!
小学生の息子はとても感動していました。
朝のクルーズは爽快で、ハワイ島の景色も楽しむことが出来ました。
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Packages: | 8:00発/ワイコロア港 |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2018/01/10 |
Reviewed by: さかなちゃん
初めてのハワイ島で初めてのシュノーケリングツアーでした。日本人は私たち家族ともう1組だけ・・・。受付や説明はすべて英語ですが、日本語の注意書きもあり、スタッフが親切なので安心して参加できました。モーニングクルーズなのでまずおいしいパンやフルーツが出てきて、あっという間にポイントに到着。美しい湾で波も穏やか、魚もたくさん見られて大満足!!浮き輪や浮き具なども豊富なので、不安なく海に入れます。
昼食はスタッフ手作りのハンバーグで、自分でハンバーガーを作ります。美味しかったー!!船にはトイレもついていて安心。ハワイ島の大自然を満喫できる、素敵なシュノーケリングでした。
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Families |
Posted on: | 2018/01/13 |
Activity Date: | 2018/01/07 |
Reviewed by: Evar
My most favorite experience on Big Island with Sea Paradise! A great crew and we were taken care of from start to finish. You start by checking in at the shopping center, drive 5 minutes to Keauhou Bay to park your vehicle, get fitted for your wet suit, and get on the boat. The sunset on along the Kona Coast was beautiful. The crew were extremely helpful, very knowledgeable about the history of the manta rays, humorous and went out of their way to make sure we spent the most time with the manta rays. We were one of the first boats in and last to leave. Plus, we were given fresh pineapple, juices/sodas and hot chocolate.
I do not know how to swim but the guides took extra care to make sure I made it on and off the boat with flotation devices. I would definitely recommend Sea Paradise!
Aloha and Mahalo for taking the time to review your experience. We are delighted to hear you had such a wonderful time. We look forward to serving you in the future. A Hoi Hou.
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Packages: | Manta Ray Night Snorkeling [Early Evening Tour] |
Attended as: | Couples |
Posted on: | 2018/01/13 |
Activity Date: | 2018/01/10 |
Reviewed by: Jon
Bambi (captain) and Steven (dive guide) both are very friendly and knowledgeable. More importantly, in case that you do not see any manta ray, they arrange you another trip for free. In our case, the giants took a day off on Sunday and then came back on Monday. So try to book it at least 2 days before the end of your trip.
Mahalo for taking the time to submit a review of your sunset/manta tour(s) with Kona Ocean Experience. We're so glad you had the opportunity to rejoin us for a second evening after the mantas took a "night -off", so that you could enjoy seeing their majestic moves. Thank you for acknowledging our "manta guarantee"! Hope to have you aboard again sometime, to perhaps join us for a morning Dolphin & Kealakekua Bay adventure. Aloha!
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Packages: | Sunset Cruise with Appetizers & Night Manta Ray Snorkel [90 mins] |
Attended as: | Solo Travelers |
Posted on: | 2018/01/09 |
Activity Date: | 2018/01/07 |
Reviewed by: くじら〜
天気にも恵まれ、生まれて初めてのホエールワッチングに興奮しました!
ただ英語のガイドだったので、意味がよく分からず少しだけ残念でした。
クジラはそんなにアクティブではありませんでしたが、数回ジャンプを見ることができ、それだけで満足です!
主人は少し船酔いしてしまいましたが、また来たいと思います!
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Packages: | 9:30発/ カワイハエ港 |
Attended as: | Couples |
Posted on: | 2018/01/09 |
Activity Date: | 2018/01/04 |
Reviewed by: N24S
高校生・中学生の息子たちが参加、船酔いが心配だったので眠くならない薬を飲んで参加しましたが特に問題なく空の旅を満喫出来ました。
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Packages: | 高度114メートル!スタンダードプラン(~2018/12/31) |
Attended as: | Families |
Posted on: | 2018/01/08 |
Activity Date: | 2017/12/31 |
Reviewed by: N/a
Our family really enjoyed this trip. The crew was informative, friendly and fun. The trip up the coast was beautiful and the music on the boat was quite nice.
Rating: | |
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Packages: | Dinner Cruise |
Attended as: | Families with Young Children |
Posted on: | 2018/01/05 |
Activity Date: | 2017/12/30 |
Reviewed by: Kiyu
日本語パイロットでなかったのが残念でした。
あと、前に座った2人が、ベージュ、赤色のトップスにショートパンツの洋服を着ていたせいで、ガラスにその色が反射して、スマホで写真撮ろうとしても映り込んで、最悪でした。
参加される方は長めの、せめて膝下丈のパンツで色は黒色、そしてトップスも黒色を必ず着ていくほうがベストですよ。
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアーにご満足いただくことができなかったとのこと、弊社としても大変残念に思っております。
日本語パイロットのリクエストに関しましては、ツアーページでもご案内申し上げておりますように確約ではございませんが、
せっかくご参加いただくのであれば、日本語での説明を期待されていたことと存じます。
また、他のお客様のお召し物が窓ガラスに映り込み、景色が見えづらかったという点についても残念でなりません。
いただきましたご意見は催行会社に共有をさせていただき、ともに改善を検討してまいります。
次回またハワイ島にお越しになることがありましたら、その際にはご満足いただけるツアーとなりますこと、心より願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
VELTRAカスタマーサポートチーム
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Packages: | 基本プラン |
Attended as: | Couples |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/16 |
Reviewed by: Gina P.
Thanks to friendly knowledgeable guides my family will definitely do this again! We all had a great time! Bring sunscreen!
Rating: | |
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Packages: | Standard Package |
Attended as: | Families with Young Children |
Posted on: | 2018/01/01 |
Activity Date: | 2017/12/24 |
Tips and suggestions
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Aloha Luca!
Mahalo for your review! We are thrilled that you enjoyed your manta experience with us. Next time you are on the island ask about our frequent customer discount!