Reviewed by: FUMIKO
69歳の母と私の二人で参加しました。12時半スタートのツアーで、12時15分集合ということでしたが、このツアーは、受付もツアーのガイドも何もかも一人で運営しているようで、到着したとき、ツアーオフィスは無人でした。前のツアーがようやく12時半に戻ってきて受付、出発は12時40分過ぎでした。
恐ろしいような急斜面を四駆の車でゆるゆる下り、谷に降りてから2頭立ての馬車に乗り換えます。道中、川を渡ったり、めずらしい花や野生のバナナなどを見ながら、けっこう楽しめま
す。徒歩でハイキングしている人も見かけましたが、帰路、あの急斜面を歩いて帰るのは並大抵ではないと思うので、谷の下に降りたいなら、何らかのツアーを利用する方がいいと思います。
ただ、このツアーは、車も馬車も、出発したら、戻るまで乗ったままで、車を降りて景色を眺めるいうことはありません。要所要所で停車して、ガイドさんが説明をしてくれます。四駆車に乗っている途中で、谷を見下ろす展望台横を通るのですが、ここでも車を降りることができず、窓越しに見るだけだったのは残念でした。(展望台へは、ツアーの後で見に行きました)
また、ガイドさんは、馬車のツアーが終わってから、ゆっくりのんびり馬の世話をしてから、帰路の四駆車を出します。待っている間、馬を眺めたりできるので退屈はしないですけど・・・
あと、馬車に乗っている間は、かなり蚊にやられました。虫除けは必須です。
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Packages: | 混載ツアー |
Attended as: | Families |
Posted on: | 2014/08/09 |
Activity Date: | 2014/08/05 |
Reviewed by: David Wright
A good experience,our guide Bob was knowledgeable and had a clear understanding of the history of the Valley and the plants that grew there. A steep hill ride down in the 4x4 van was an experience in itself. I would recommend this as a way to explore the deeper valley in a n unusual way.
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Packages: | Standard Tour |
Attended as: | Couples |
Posted on: | 2014/08/08 |
Activity Date: | 2014/08/02 |
Reviewed by: David Wright
Welcoming, good food and safety aware. i would recommend this to anyone of any age including families with young children. Crews knowledge of the area and the marine life was good.They were helpful and demonstrated awareness of the impact that man can have on such an environment.
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Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Solo Travelers |
Posted on: | 2014/08/08 |
Activity Date: | 2014/08/03 |
Reviewed by: David Wright
A fabulous experience with such a friendly crew, no one was left unattended. The sunset was particularly beautiful including the cloud colouring over the volcanoes. A lovely adventure worth every penny,i would recommend it to anyone!
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Packages: | Cocktail Sail |
Attended as: | Couples |
Posted on: | 2014/08/08 |
Activity Date: | 2014/08/05 |
Reviewed by: Trishspirit
I attended the luau as a reluctant adult. I booked the luau so that my 12 year old goddaughter would see Pacific Island dances and experience some Hawaiian and South Pacific culture. It was way beyond my expectations! Of course it is touristy, but it is also a good overview of Pacific culture, dance, music and food. I also liked the light-heartedness of the event and it was super educational for my goddaughter. The food was much better than I expected and the activities were fun for both my 12 year old and myself. Thank you for a wonderful evening.
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Packages: | Ohana Package |
Attended as: | Families |
Posted on: | 2014/08/08 |
Activity Date: | 2014/08/03 |
Reviewed by: blessed
this is my second manta snokel.
3 yrs ago, I did it at hulakai.
Even though at that time, I had no manta encounter,
I think there is no difference between sea paradase and fairwind.
Steps of sea paradase seems to be more informative. I though.
Thank you for taking the time to write a review. We are happy you enjoyed the trip.
Mahalo! A Hui Hou
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Packages: | Standard |
Attended as: | Families |
Posted on: | 2014/08/04 |
Activity Date: | 2014/07/07 |
Reviewed by: From San Diego
I told friend of mine that I was going to be in Kona with my family and he highly recommended that I take Captain cooks dinner cruise. He couldn't remember the actual name of the dinner cruise but with this info I googled it and found it. I was skeptical at first about going on the three hour cruise because we were a huge party of 12 women, children and one man (me), but let me tell you, it was the funnest event of our entire 10 days in Kona. For the most part people seem to be nice and easy-going on the Big Island, but the entire crew of the boat - from the "captain" to the bartender - where the coolest, nicest, and funniest people we met on our entire trip to the Big Island. They really bend over backwards to make you feel at home and they definitely keep you entertained with an interesting historical overview of the Hawaiian Islands given by a Hawaiian storyteller, as well as by a great musical performance given by a talented and recognized young music artist. I highly recommend this dinner cruise for anybody wishing to have a great time in Kona!
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Packages: | Dinner Cruise |
Attended as: | Families with Young Children |
Posted on: | 2014/08/04 |
Activity Date: | 2014/08/01 |
Reviewed by: Tomomi Suematsu
ショーの迫力と言いますか、それほど感動する物ではありませんでしたが、
ダンサーの方々と写真を撮ったり、触れ合う時間があったので、全体的には楽しかったです。
宿泊地がコナで、ルアウショーを見ながら食事がしたいという希望があるならば、十分参加する価値はあると思います。
料理については、おいしいと思える物が少なかったです。
Suematsu 様
ルアウショーにお越しいただき、ありがとうございます。すぐにお返事ができず大変申し訳ございませんでした。
楽しくポリネシア文化を見ていただけたかと思いますが、お料理にもショーの演出にも
もうすこし心に届くものをおとどけできればと感じました。
ご意見をいただきありがとうございます。また是非ルアウショーにお越しください☆ 感謝とお詫びを込めて
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/07/31 |
Activity Date: | 2014/07/15 |
Reviewed by: Helen Valdez
all the staff were friendly and great. The submarine ride was great and educational.
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Packages: | Kona Submarine |
Attended as: | Families |
Posted on: | 2014/07/31 |
Activity Date: | 2014/07/24 |
Reviewed by: HIDE
8歳の娘と家族3人でマンタ ナイトシュノーケルに参加。結果としては断続的に5枚のマンタがすぐそばまで接近で、娘も大満足でした。
ダイバーの両親としては、ダイビングでマンタに会うまで結構時間かかったのになあ、と思う気持ちもありましたが、あんなに手軽にマンタがそぐそばまで(10cmと離れてない)くるなら一度は参加をお勧めします。
ところで今回当日4時にReconfirmの電話をするも、誰も出ないので、どなたかの投稿にあったようにReconifrmしなくても大丈夫かな、と思いConfirmationに記載の通り夜7時にシーパラダイスに到着したら、集合は6時半でToo Lateだといわれ肝を冷やしました。Confirmationに7時とあったこと、電話したのに誰も電話を取らなかったことなど話したところ、船の同僚に電話を入れてくれ、何とか遅れて乗せてもらいました。
Reconfirmの電話はしたほうがいいのと、Confirmationに7時集合とあったので、VERTRAさんはシーパラダイスと再確認をお願いしたいと思います。
見なさいの投稿にもありますが、小一時間バーにつかまって水面を漂いますので、終了後は娘は体が冷え切ってました。シュノーケル終了後の着替えは温かいものをお勧めします。
この度はご利用ありがとうございます。
ツアーをお楽しみいただけたとの事、とてもうれしく思います。
集合時間に関してですが、バウチャーにも19:00と記載しておりましたが、催行会社に確認したところ現在は18:30でご案内しているとの事でした。ツアーページ更新の遅れによりお客様にはご迷惑をおかけしたこと、深くお詫び申し上げます。
今後は催行会社との確認作業を強化し、正しい情報をお客様にお届けできるよう努めてまいります。
体験談のご投稿ありがとうございました。
VELTRA カスタマーサポートチーム
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Packages: | サンセットプラン |
Attended as: | Families with Young Children |
Posted on: | 2014/07/28 |
Activity Date: | 2014/07/19 |
Reviewed by: Pilot01
This is exactly as described, a 40 minute helicopter tour of the volcanoes on the eastern side of the island of Hawaii and the area around Hilo. The staff are very friendly and the entire operation is well run and safety oriented. Our pilot Joyce was informative and did a great job of piloting so that everyone on both sides of the helicopter got good views of everything. Considering that there are no active lava flows at the current time. This is the only way to see molten lava. While it is through "sky lights" looking down into lava tubes, it is still quite exciting to see the bright pink/orange glow of lava.
The helicopter company offers the option to fly with the doors off the helicopter. I would recommend this for optimum viewing and picture taking. However, be aware that it is pretty chilly with the doors off and make sure to wear a warm jacket.
As a final note, when booking a helicopter tour, be aware that there are two airports on the island (Hilo and Kona). Make certain that you are booking a tour from the airport that is on your side of the island. I made a mistake and booked a tour out of the wrong airport. It was completely my fault and I did not realize my mistake until the day before the tour. The folks at Veltra and at the helicopter company went out of their way to get us booked on this tour at the last minute. They also worked hard to find someone else to take our seats on the tour that I had originally booked. They were only able to fill one of the two seats that I had booked, but at least they were kind enough to refund that portion of the fee.
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Packages: | Doors-On Flight [45 mins] |
Attended as: | Families |
Posted on: | 2014/07/28 |
Activity Date: | 2014/07/25 |
Reviewed by: Scott & Tammy
We selected the Doors OFF Helicopter Tour and it was the BEST decision we ever made!!! The Views were Breathtaking and when we arrived at the Lava Flow, the Lava Flow/Lake was Spectacular and the HEAT was Awesome!!! The Doors Off was the Best!!! Then we travelled to the Waterfalls North of Hilo and the Views were equally Breathtaking!!! Our Pilot and Co-Pilot were Awesome and Funny!!! They Made the experience even better!!! This tour was TOTALLY WORTH IT!!! THANK YOU SO MUCH!!!!
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Packages: | Popular! Shared Doors-Off Flight [40 mins] |
Attended as: | Couples |
Posted on: | 2014/07/27 |
Activity Date: | 2014/07/10 |
Reviewed by: Michelle Tinkham
Craig was great. We had a wonderful time and saw some amazing lava flow and waterfalls.
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Packages: | Big Island Spectacular [Eco-Star] |
Attended as: | Couples |
Posted on: | 2014/07/27 |
Activity Date: | 2014/07/23 |
Reviewed by: Pilipo and Megan
Absolutely worth every cent. The front desk was friendly and accommodating. The ride was smooth and informative. The views were otherwise inaccessible. Take the trip. See what makes this island a living thing. Blessings!
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Packages: | Popular! Shared Doors-Off Flight [40 mins] |
Attended as: | Couples |
Posted on: | 2014/07/20 |
Activity Date: | 2014/07/17 |
Reviewed by: Les
Great guided tour of the valley. Very knowledgeable guide. There are Mosquitos so bring some bug repellant. Also wear tennis shoes. You will not be disappointed in this beautiful valley.
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Packages: | Standard Tour |
Attended as: | Couples |
Posted on: | 2014/07/20 |
Activity Date: | 2014/07/17 |
Reviewed by: ryuko
海の透明度が低い気がします。
でも子どもも潜水艦に乗って、魚や沈没船を見れて満足してそうでした。短いかなと思いましたが、子どもには十分そうでした。
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Packages: | 家族でお得!おすすめプラン |
Attended as: | Families with Young Children |
Posted on: | 2014/07/16 |
Activity Date: | 2014/07/09 |
Reviewed by: Saeko
ショーを観て、ビュッフェでハワイアンフードを食べて〜というだけではなく、フラ、ポイボール、レイメイキング、タトゥー等々、ショーや食事の前のアクティビティーが楽しい。ハワイの文化を五感で体験できるといった感じ。ただやはり全て英語(しかも超早口)、日本人のお客さんもとても少ない。ルアウをフルに楽しもうと思ったら、英語力中学生レベルの私は、ついて行くのに精一杯でした。あぁぁ英語力が欲しい!
Seako様
ルアウショーのほかアクティビティもお楽しみいただけてとても嬉しくおもっております。
心と体いっぱいでAlohaをお届けできるよう努めておりますが、日本語のご案内がない分大変な努力をしていただききましたこと
深くお詫びを感謝を申し上げます。日本人のお客様にもお楽しみいただけるステージになることは
私達の課題でもありますので、貴重なご意見としてまた話し合っていきたいと思います。
また是非ハワイ島にきたら、会いにいらしてください。私達も2度目のお越しはOhana(家族)のような気分になります。
Seako様のお越しを心からお待ちしております。
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/07/13 |
Activity Date: | 2014/06/22 |
Reviewed by: helen
This was an amazing experience, the rays swam around gathering up the plankton and came within milimeters of us. The staff were very friendly.
Aloha! Mahalo for taking the time to write a review. We are so happy you enjoyed your Manta Night excursion. We hope to see you the next time your visit the Big Island.
A Hui Hou!
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Packages: | Standard |
Attended as: | Families with Young Children |
Posted on: | 2014/07/12 |
Activity Date: | 2014/06/17 |
Reviewed by: helen
The cruise was excellent. We saw dolphins on the way out and on the way back. When we anchored we had about 2.5 hours to snorkel, jump off the boat and play with the various water equipment. The kids particularly enjoyed using the paddle board. The breakfast and lunch was great and the staff were very friendly. I would definitely recommend this trip.
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Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Families with Young Children |
Posted on: | 2014/07/12 |
Activity Date: | 2014/06/19 |
Reviewed by: Joizy Girl
Our Crew was wonderful, the experience truly once in a lifetime and it's an experience we will always remember. Recommend highly and without hesitation!!!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/07/11 |
Activity Date: | 2014/07/08 |
Reviewed by: family of four
Joel was the best tour guide. He shared so much INTERESTING info! He was accommodating to our son with autism as well. This was one of the major highlights of our trip. Great lunch too!
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Packages: | Standard Package (until May 28th, 2015) |
Attended as: | Families with Young Children |
Posted on: | 2014/07/06 |
Activity Date: | 2014/07/02 |
Reviewed by: family of four
Great crew, wonderful experience, saw dolphins at a distance
Rating: | |
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Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Families with Young Children |
Posted on: | 2014/07/06 |
Activity Date: | 2014/07/03 |
Reviewed by: 新婚旅行
チェックイン場所が分からず、気づいたらチェックインのためのかなり長い列ができていた。予約していても早くから並んでいないと良い席は取れず注意が必要。
新婚旅行様
チェックイン場所が大変分かりにくくご迷惑をおかけしましたことを深くお詫び申し上げます。
ルアウデスクはホテル中央にありますため、ホテルフロントでもインフォメーションデスクでも「ルアウショー」と言っていただければ
ご案内ができるように、また貴重なご意見として日本語HPに案内地図をお作りすることにいたしました。
ショーはご満足いただけましたことを心から祈るばかりです。
また是非お越しくださいませ。ご意見をいただきありがとうございました。
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2014/07/06 |
Activity Date: | 2014/07/03 |
Reviewed by: Ldubiel
We spent a fabulous morning searching for the dolphins and getting in the water with them. We were fortunate that there were only 4 others on the boat with us. The crew was outstanding and made sure we got in the water and knew where the dolphins were. The captain was fantastic at finding the dolphins and positioning us in the best place possible to swim with the dolphins. The boat was clean and a joy to be on out in the ocean. The crew and captain were very attentive and engaging. Great trip. Highly recommend!!
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/07/05 |
Activity Date: | 2014/06/11 |
Reviewed by: Suga
6月の中旬に参加しました。
前日、予約確認と出航場所の駐車場確認に事務所まで行くと、駐車場から事務までの道が修理で海の中。事務所で予約確認の際、駐車場の変更を言われました。英語でのやり取りなので電話で予約確認をしていたら、変更された駐車場がわかりづらかったかもしれません。クルーズは快適です。日本人は誰もいませんでしたが、皆、フレンドリーでした。シュノーケリングは残念ながら魚が少なかったので期待はずれでしたが、クルーザから海に飛び込む滑り台など、遊ぶ配慮
があり、面白かったです。BBQも美味しくゆっくり出来ました。
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Packages: | 9:00出港(シュノーケル2.5時間) |
Attended as: | Couples |
Posted on: | 2014/07/01 |
Activity Date: | 2014/06/23 |
Reviewed by: John A. Calleja
Due to the weather and not having any surf waves we were not able to attend the event, but the company that offered it they tried two different times to get us, just no waves to offer for surfing.
Rating: | |
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Packages: | Group Lesson |
Attended as: | Families |
Posted on: | 2014/06/26 |
Activity Date: | 2014/06/19 |
Reviewed by: John A. Calleja
Peter and the crew at the Hilo Airport provided not only a safe but exciting flight.
Rating: | |
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Packages: | Popular! Shared Doors-Off Flight [40 mins] |
Attended as: | Families |
Posted on: | 2014/06/26 |
Activity Date: | 2014/06/17 |
Reviewed by: John A. Calleja
Shawn was a great tour guide and took the time out to really help us with getting ready to dive.
Rating: | |
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2014/06/26 |
Activity Date: | 2014/06/16 |
Reviewed by: ono
6月13日に参加しました。会場に行く時間が遅くなり席が後ろになってしまったのが残念でした。豚1頭をバナナの葉でくるんで熱い土の中から掘り出す儀式は、圧巻でした。海辺のサイドでのショーは、ハワイならではで会場は、皆で盛り上がり楽しかったです。バイキングの食事も満足でした。
Rating: | |
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2014/06/21 |
Activity Date: | 2014/06/13 |
Reviewed by: eman hijaz
Very nice crew and boat. Good food and alots of toys .To many rules over all great time ..
Rating: | |
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Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
Attended as: | Families with Young Children |
Posted on: | 2014/06/20 |
Activity Date: | 2014/06/16 |
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Mahalo for joining us and for sharing the beautiful sunset photo. We're really glad you enjoyed the cruise and the crew! We hope to see you again on another adventure with us next time you're in our neighborhood!