Reviewed by: Ed Gallagher
Our guides, Willy and Eric, were extremely knowledgeable and friendly. Eric took the time to point out a million different peculiarities of the Hawaiian landscape and Willy was very funny and entertaining. The two of them are a great team.
The sights on the volacano were amazing and my wife and I took tons of pictures. We never felt rushed and enjoyed it thoroughly.
The food was very well prepared and quite delicious. My wife and I ate the turkey club sandwich and were impressed when we received a gourmet sandwich, not some week old mystery meat thing.
I would highly recommend this event not only because of the beautiful sights, but also because of the best service one could ask for.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Tammy and Family
I am so happy that we found this tour since it was by far the best experience me and my family had while on vacation on the Big Island. The zipline experience itself was amazing, but to be able to see such a beautiful garden as well just took it over the top.
Totally recommend this tour and can't wait to go back to Hawaii and do this again!
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/01/03 |
Reviewed by: Debbie Ann
On our recent visit to Hilo, my husband and I were thrilled with your hands-on training excursion. We were so happy that the training was part of the package. 20 minutes out, we were sailing like pros. It felt great! No motor noise or obnoxious diesel. I can't tell you how therapeutic it felt, with the beautiful sunset, the incomparable views, a steady but light wind, and even a little of the famous Hilo rain--just enough to be refreshing. We can't wait to do it again, next time we come back. It was the highlight of our trip to Hawaii. We are so glad you provide this great option for folks like us who are visiting and for the local folks who live near Hilo.
We are thinking about the possibility of a one-month sailing vacation within the Hawaiian Islands, with you as our Captain, of course. The Prelude is a fantastic boat, and very well appointed.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
Mahalo for your projection of your personal feelings and stories of hawai’i. It was like having the best waiter at a first class restaurant. Your care of us was wonderful. Our tour with you was an invaluable souvenir of the islands of Hawai’i. We learned a great deal on your tour- it was intense. Thanks for sharing your time, your perspective and your love for this corner of the world with us.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: The entire Bennington Fam
To tell you the truth we chose your tour because of your enthusiasm and a beautiful vehicle. We were then transformed, mesmerized and smitten with aloha and awe for Madame Pele and her friends who live at her feet.” Mahalo...
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/01/03 |
Reviewed by: Trudy W.
Thanks for the great sail inside Hilo Bay. We were worried about getting seasick, but you convinced us that it would be calm within the bay. It was like riding in a car with no motor! Most of the time we were well-balanced and the ride never caused us any problem at all.
Thanks again, so much. We'll be back to do it again, and we'll tell all our friends about you.
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/01/03 |
Reviewed by: Jeremiah Wilson
I was absolutely stunned by the beauty of East Hawaii. Hilo can often be a victim of superficial judgments. I know it is the rainiest city in the USA and that it is routinely beset by tropical downpours but we saw rainbows, waterfalls and green, green, green… Thank you.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Betty Connors
Thank you for giving us a ‘local’ (shaka) tour. You live in a true abode where people smile and mean it. Growth is coming but with folks like you, ‘on guard”, we are assured that the beauty of “old Hawaii will continue to shine through.
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/01/03 |
Reviewed by: Aimee and John
John and I wanted to send this email thanking everyone at Paradise for a once in a lifetime experience on our vacation. We took one of your newer trips which flew out of Kona, over the valleys, drop off in Hilo for the day (with paid rental car), then over the Volcanoes, and back to Kona. We really enjoyed the entire day. In fact we hadn't originally thought we would get to visit the Hilo area since the drive from Kona is a couple of hours. So not only did we get to see beautiful valleys, waterfalls, and running lava from air but we got to explore the Rain forest national Zoo, The Volcano national Park, Rainbow Falls, and Akaka Falls all by land as well. Also our pilot Steve was so informative and friendly he really helped make our day just that much more special. I'm sure he flies the same routes every day, yet you couldn't tell. His passion for the land, and surroundings was contagious. Thanks again, we included some of our amazing trip photos.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Donald
This was by far the best activity I have experienced in both my visits to Hawaii. The tour guide (Eric) was exceptionally knowledgeable and he was also very patient with the group. His assistant (Willie) could not do enough for us. The activity was fun, enjoyable and conducted in a very safe manner. Both guides did everything possible to ensure we all had an equally good time. We learned a lot, burned some un-needed calories and had a fun time too! I would give this activity my highest recommendation. You won't be sorry you did it.
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2013/01/03 |
Reviewed by: Isaac Kroger
We are thankful for a well-informed guide who made our experience so eventful. Thank you for projecting your love and values for this “Healing Island” of Hawaii .We especially appreciate your preparing us for the beauty that lies ahead in all the other islands…
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
We took some amazing pictures on this tour. You can tell that the tour operators are artists, because they take you to some very awe inspiring sights. The beauty I witnessed on this tour will stay with me for the rest of my life. The island has such drastic changes in it's beauty and scenery. I believe that everyone should come here and see this at least once in their life.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
We took the open door with landing at Jack's lava house. It was a very neat experience getting to walk on the lava rock. Be prepared for being wind-blown on the open doors, and take a jacket as it can be chilly in the air. Overall a very nice experience, but don't expect big "red lava flows" as that is not realistic. You can't exactly "feel the heat" and the waterfalls are not close up views they are more from a distance and thrown in at the end, But still pretty spectacular scenery!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Tracey K.
Paradise Helicopters is an excellent company and I would highly recommend the Fire and Falls tour out of Hilo. For three of the four of us, this was our first time in a helicopter and it was amazing. Our pilot Dylan was fantastic and gave us a personal guided tour which was great because the whole ride was very interactive. Definitely the best way to see the Volcano and Water Falls!
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Packages: | Test Package |
Attended as: | Families with Young Children |
Posted on: | 2013/01/03 |
Reviewed by: Robin & Julie O'Neill
Doors Off is the ONLY way to go!!! Mahalo so much for the awesome tour experience over the Kilauea Lava Flow. Dylan was a great pilot and was very knowledgeable about the Hawaiian terrain we were flying over. He definitely provided a great commentary and guide to the beautiful sights below us. We have taken helicopter tours before over such things as Niagara Falls, but we will not want to be flying with doors on ever again. We highly recommend the doors off experience, it is second to none
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
We had a great time on the Big Island tour today. The flight was
awesome. The pilot, Koji, did a terrific job. He made sure folks on
both sides of the helicopter saw the sights-Pu'u O'o, lava flowing
into the ocean, waterfalls, etc. It was our first time in a helicopter
and it was a great experience.
The reservationists were patient and informative. The folks at the
terminal were helpful, supportive and very upbeat-they truly seemed
excited for us.
We will be sure to spread the good word about your outfit.
Thank you for making the experience positive, simple and memorable for
us.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Lisa
I really enjoyed this trip and it was well worth it. We toured the park on bike and enjoyed the beautiful day. The ride was not too difficult for those who aren't in the best of shape like myself. The staff is prepared for rain and also provide snacks and water to keep you refreshed. The only thing I wasn't happy about was that we did not go to *closely* see where the lava hits the ocean; however, it would have been another 16 miles round-trip, so I can understand :). Guide did recommend where we could go park and see it later that evening. All in all it was a great trip with awesome guides!
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
Our group of 4 booked a "doors off" helicopter ride through Paradise Helicopters. None of our group had ever been in a helicopter before and this exceeded all of our expectations. The front desk staff was courteous and upbeat. The guy doing the safety briefing was thorough and knowledgeable while infusing some humor into the "speech". Our pilot was Joyce and we could not have asked for a better experience. Because there were 4 of us, we took every seat on the helicopter. We were concerned at first about the view from the front-middle seat, but she could still see everything, though you do miss the experience of sitting right by the window.
Joyce did a great job of going over the different areas multiple times so each side of the helicopter could see what was below. Joyce spoke clearly and slowly and we never had a problem hearing what she was saying and she would repeat the "attractions" for both sides of the helicopter.
If you have the option of choosing your pilot, you want J
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
We did the "Fire & Falls" tour and loved it (although we both got a bit airsick, but that's not the company's fault, that's just because we're prone to it - the other couple with us was fine). I had picked Paradise because it was the cheapest air tour of the volcano (in terms of cost per minute), but I can't imagine why I would pay more for another company because this ride was everything we wanted.
We did the "doors off" tour and it was a 4-person helicopter (not incl. the pilot), so everyone had a fantastic view. I would highly recommend the doors-off experience. My husband is a bit afraid of heights, and even he agreed that doors-off was worth it (but a bit frightening for him). Our pilot was Jesse and he was a lot of fun.
What I loved is that if a passenger spotted lava, our pilot would circle back (as if we were "lava hunting") and make sure that everyone got a view.
The waterfalls portion was brief, and at the end. The main attraction of this tour is the volcano/lava.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
An amazing activity definately recommended to be done on Big Island. You get a narrated tour and see the flowing lava fields and the lava hitting the sea. A once in a life time experience. You see sights that you wouldn't see from ground level. Worth every penny. Very friendly staff.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Glenn
The "doors off" was everything I had expected.....spectacular!!! Combine this with Jacks Volcano House Landing and you have a fantastic adventure. Jack Thompson met us and was a very cordial tour guide of the devastation that has occured arround his house. The pilot was an obvious experienced professional. The flight was smooth and not "white knuckle" at all. My wife was even pleasantly surprised, and she hates to fly!!!
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Robert
Both of the guides were outstanding!!! They were knowledgable and entertaining!!! We went 12 miles which seemed to go by in only minutes... we had fequent stops tons of Hawaiian and volcano history. A longer ride would not have been an issue for me and would have been very enjoyable!!! The food was outstanding and our day was absolutely awesome!!! The views were amazing and we would have missed so many of them if we had not taken the bike ride! I highly recommend the trip and I hope you have the same guides. They truely made the trip more than a bike ride! Have fun, I did!!!
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Packages: | Test Package |
Attended as: | Families |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
This is the most amazing ride of the life time. If you have a chance, do this tour. You won't regret it. It's worth every penny.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Becca Vorez
When my fiancee told me that he wanted to take a bike tour of a volcano, I was like, "NO WAY!" but I am SOOO glad that I went since it was literally the BEST tour that we went on while on the Big Island!
The guides are soooo informative and all the places we were able to go was way awesome. It was so nice to feel the sun and the breeze while touring instead of being cooped up in a bus! :)
My favorites were seeing the old lava flows, the smoking crater and the visit to the winery. I brought back a few bottles and everyone LOVES them!
I can't wait to try this again and have reccomended this tour to all of my friends! Yay! :)
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Mr. Anonymous
Overall the tour was enjoyable, but it could have been better. The driver forgot to pick me up at my hotel and I had to call to remind them. The driver/guide gave a great deal of information about everthing, so much so that the constant talk became a blur after a while. The sights we saw were great for a first timer to the island, but if I were to come back, I would stay on the west coast and drive over to see the volcano.
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Packages: | Test Package |
Attended as: | Friends |
Posted on: | 2013/01/03 |
Reviewed by: Orlando Resident
This was a really enjoyable day. The staff was friendly and informative. We felt like we had made new friends by the end of the day. Definitely recommend taking more than one day to see the Volcano National Park, though. There a lots of trails to hike that can not be accessed by the bikes.
A big Mahalo to the staff for putting together a lovely "adventure".
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: BuckysGirl
I wavered back and forth with doing a helicopter ride since it is so expensive. My boyfriend and I went on the Falls and Fire tour, which was interesting. I am glad we did it, since much of the volcano viewing area was closed due to the fumes, but I wish we could have gone at night to see the lava flows better. It was a bit inconvenient for us due to the weather (we had to reschedule), luckily we could be a bit flexible. I would recommend a helicopter ride in Hawaii to anyone, since it is a unique experience and the views are phenomenal.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Gina
Awesome experience, best pictures I could ever have from the off doors helicopter. The view was spectacular and the staff was awesome. Thank you!!! Cant wait to be back :)
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Beverly Quek
Our tour guide Sharon was wonderful!! She was very informative and knew the history and tour sites very well. She was also funny and entertaining even though our group was not very responsive at first. She made us laugh in the end.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
Reviewed by: Angelo Cici
It was the most unique and enjoyable activity we did in Hawaii. The guides were very helpful and informative. I am so glad my girlfriend and I found this activity.
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Packages: | Test Package |
Attended as: | Couples |
Posted on: | 2013/01/03 |
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