check whats happening before you book

Posted on: 2015/02/23

4 of us flew from oahu for this helicopter flight. You need to check what is happening with the volcano first as we were expecting to see some sort of action. The flow had obviously been active for sometime recently but what we saw was not what we were lead to believe was happening. Flight was good but dont take any notice of the pictures in advertising as they are deceptive. I k now this is a nature based activity and the company has no control over the volcano,but to over promise and under deliver is allways a recipe for disaster. The pilot Tim was excellent but the ground crew organinzation was lacking.Had us stand around in the sun for 30 minutes while they organised 5 flights at the same time.So dont expect to leave on the timeyou have booked,doesnt work that way.We hired a car and went to Volcano national park,fantastic and highly recommend that instead of this trip at only a fraction of the cost.The couple we shared with whilst disappointed could not speak more highly of the Maui trip they had with this company, so maybe consider that option