Fantastic service

Posted on: 2016/09/28

Highly recommend the use of the shuttle. Process was so convenient and affordable. I booked online 2 days out from my arrival, got an email confirmation the next day, as soon as I got off the plane I saw a lady in a green floral Roberts holding a sign with my name on it. She gave me a shell necklace so I was easily recognizable, instructed me to get my luggage and wait by the shuttles. There were 2 Roberts shuttles and I got one to myself. The driver Mike was friendly and gave me a map and went over a few interesting sites before we departed the airport. He suggested I sit up front so he can talk to me en route. Kona is about a 15 min drive. He took a slight detour so he could show me where some of the nice restaurants, shops, and farmers market, etc was before dropping me off at the hotel. It was a wonderful start to my vacation on the Big Island.